Dealers


  • Couple in car at dealership
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    The Niello Company uses AI to make its dealerships’ staff more effective

    While the California dealer group already puts AI to use in a range of tasks from compliance insights to crafting pay plans, its sales and finance director has suggestions for the future.

    By July 29, 2026
  • A blue Tesla Model X parked outdoors with its rear gull-wing doors fully opened.
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    Courtesy of Tesla Inc.
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    Amid an affordability pinch, premium brands risk losing luster to tech

    Car shoppers are reprioritizing expectations, and having advanced technology in their vehicles matters — especially for those under 45, a recent study finds. So what can legacy OEMs do?

    By July 27, 2026
  • The interior of a Kia EV3 showing the dashboard and front seats. Explore the Trendline
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    Courtesy of Kia Corporation
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
  • Financing for a car loan
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    Ally Financial sees loan applications rise to record levels in Q2

    The lender's increase in applications from the top of the purchase funnel allows it to be more selective while growing volume.

    By July 24, 2026
  • U.S. Toyota dealership
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    Courtesy of Toyota
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    Penske and Mitsui seek to take Penske Auto private in $3.8B deal

    Two current owners of global retailer Penske Automotive Group are offering $210 a share, subject to shareholder and regulatory approval.

    By July 23, 2026
  • Toyota dealership in Austin, Texas.
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    Getty Images
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    Why auto dealer M&A activity could hit record levels in 2026

    Dealers are increasingly eyeing luxury brands as well as volume franchises such as Honda and Toyota. But that's only part of the surge.

    By July 22, 2026
  • A 2022 Kia Telluride Nightfall Edition SUV parked outdoors with greenery in the background.
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    Courtesy of Kia America
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    Kia recalls nearly 463K Telluride SUVs due to fire risk from overheated power seat motors

    To date, Kia has received no reports of injuries or crashes related to the issue despite several reports of fires beneath the front seats.

    By July 17, 2026
  • Jay Trivedi and Jay's Chevrolet staff, at Fourth of July celebration
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    Permission granted by Jay's Chevrolet
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    A first-time buyer from Canada becomes a dealer principal in Ohio

    Satisfying the longtime owner’s demands was the biggest hurdle, said Jay Trivedi.

    By July 17, 2026
  • A R1-T electric pickup parked outside of Rivian's retail hub in Venice, California.
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    Courtesy of Rivian
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    California offers $3,500 point-of-sale rebate for first-time EV buyers

    The instant rebate is part of a broader $600 million incentive package Gov. Gavin Newsom signed into law to keep the state a leader in clean transportation.

    By July 16, 2026
  • A cargo vessel specialized in handling auto units is docked at a Texas port.
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    Retrieved from Freeport Texas on July 10, 2026
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    Mitsubishi Motors taps Texas port to boost US auto distribution

    The company selected Port Freeport to improve its transportation flows to Gulf and Midwest dealer partners.

    By Alejandra Carranza • July 15, 2026
  • Volkswagen ID.Buzz at the coastline
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    Courtesy of Volkswagen
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    Facing high costs, Volkswagen aims to halve model lineup

    The global automaker seeks to cut equipment options by up to 75% and its production capacity to 9 million units.

    By Greg Kable • July 14, 2026
  • Gentry Chevrolet Buick GMC
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    Permission granted by Eric Gentry
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    Owner of small dealership group already thinking big

    Eric Gentry has expanded the staff and plans more facility upgrades at his newly acquired Chevrolet Buick GMC dealership in Lake of the Ozarks, Missouri.

    By Updated July 14, 2026
  • 2023 Ford Mustang Mach-E, in motion
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    Courtesy of Ford
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    Gas prices might help offset glut of off-lease EVs

    EV lease returns are on the rise — and if pump prices ramp up again, supply and demand might find a balance that’s good for dealers.

    By July 13, 2026
  • Yuriy Demidko, former CIO of Fox Motors.
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    Permission granted by Yuriy Demidko
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    Fox Motors uses AI to tackle problems, capitalize on opportunities

    The dealership group's former CIO, Yuriy Demidko, shared his favorite AI fixes with WardsAuto.

    By July 8, 2026
  • A front 3/4 view of a 2026 Cadillac VISTIQ in Opulent Blue Metallic parked in front of a building.
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    Courtesy of General Motors
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    GM issues recall, stop-sale order for rear power seat fault in Cadillac Vistiq

    The third-row power-folding seatback may fail to reverse when a person gets in the way.

    By July 8, 2026
  • Serra Chrysler Dodge Jeep Ram, in Southfield, Michigan
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    Courtesy of Serra Automotive Group
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    Serra Automotive Group grows with decentralized management

    A dealer partner across the street from the auto group's latest CDJR acquisition made the store attractive, said president Matt Serra.

    By July 6, 2026
  • U.S. Trade Representative Jamieson Greer stands near a flag pole.
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    Anna Moneymaker via Getty Images
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    US blocks quick USMCA extension, putting annual review process into motion

    The U.S., Mexico and Canada will continue negotiating about potential adjustments to the trilateral free trade agreement, which will remain in place until at least 2036.

    By Phil Neuffer • July 2, 2026
  • 2024 Ford F-150
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    Courtesy of Ford
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    Column

    Why are vehicle recall numbers so high?

    Several large-scale safety debacles led to “a paradigm shift” in the way NHTSA tackles recalls. What's followed has been painful to automakers — and a mixed bag to dealers.

    By July 1, 2026
  • Jeff Wyler Springfield Chevrolet
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    Courtesy of Jeff Wyler Automotive Family
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    Dealership group creates its AI solutions in-house

    Jeff Wyler Automotive Family employees harness tech training to build AI tools that boost efficiency.

    By June 30, 2026
  • A CarMax dealership in Santa Rosa, California.
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    Justin Sullivan via Getty Images
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    For CarMax, lower profits are part of its short-term growth strategy

    The used-car retailer says accepting lower gross profits per unit lets it keep retail prices down and increase sales.

    By June 26, 2026
  • Car dealership in Downers Grove, Illinois.
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    Getty Images
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    New-car sales: unsteady as she goes

    Cox Automotive is sticking to its mildly optimistic new-vehicle sales forecast, despite uncertainty about the U.S. economy.

    By June 25, 2026
  • Dodge Challenger, Durango and Charger models powered by the Hellcat engine.
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    Courtesy of Stellantis
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    How first-time buyers secured a Pennsylvania CDJR dealership

    Ahmed Fayed was a general manager with a dream. Robert Palmese, a car enthusiast in another industry. The stars aligned for them to create PalmEasy Motors.

    By June 22, 2026
  • Fette Ford in Warwick, New York.
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    Permission granted by Fette Auto Group
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    Family-owned Fette Auto Group buys Ford dealership in New York

    The barn-like facility will retain its small-town identity, and give the Fette family an opportunity to expand inventory and its service business.

    By June 18, 2026
  • Kevin Warsh
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    Roberto Schmidt via Getty Images
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    Fed ends bias toward more easing, holds benchmark rate steady

    Federal Reserve Chair Kevin Warsh repeatedly said the central bank’s monetary policy committee will push down inflation toward its 2% goal.

    By Jim Tyson • Updated June 17, 2026
  • Paragon Honda in Queens, New York.
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    Permission granted by Brian Benstock
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    New York dealer boosts customer convenience with mobile service

    Software provider Curbee claims almost 40% of repair orders can be done off-site.

    By June 17, 2026
  • African American couple shaking hands with dealer in showroom, celebrating agreement on new car purchase, lifestyle and transport concept of business and success
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    Getty Images
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    Adapting AI to auto dealership operations is a work in progress

    Ohio dealer Kyle Pisani uses artificial intelligence to maximize sales, fine-tune operations and measure performance.

    By June 15, 2026