Dealers

First Team Automotive offers a template for a data-driven vehicle acquisition strategy.

“There are going to be some dealers in real trouble,” says Scott Pechstein of Digital Air Strike.

Most consumers only think of digital retailing for the consumer-facing portion of the transaction. But the best way for digital retailing to work efficiently is when all back-office functions between dealer, lender and all service providers are...

A new report shows most customers are unhappy with automotive digital experiences.

Between the OEM agency model, EV incentives in the federal Inflation Reduction Act and California phasing out internal-combustion-powered vehicles, it’s not hard to read the handwriting on the wall.

When EV supplies increase and early adopters are satisfied, mainstream shoppers must be courted.

Consistent customer communication is key to keeping lease customers engaged.