Dealers

Moving the average U.S. consumer out of their comfort zone and into an EV will require checking all the boxes: financial incentives, attractive price points, ease of charging and a stepped-up customer support network.

Volvo says it will be an all-electric vehicle company by 2030 and by that time will convert entirely to online sales, essentially relegating dealers to delivery and service centers. Such an announcement puts car dealers on notice as to where OEMs...

Precision marketing using VINs and artificial intelligence can increase dealer inventory turn, decrease discounting and gain market share, as discussed during a recent LotLinx webinar hosted by WardsAuto.

Manheim has known for years it needed to tackle many of the actions planned through 2021, and some already are under way. But COVID-19 sped up actions that otherwise would have taken longer to mature, Manheim executives say.

Whether auto-insurance sales by the subprime segment continue to lag may become more obvious in the coming weeks, depending on whether the insurance industry sees the usual uptick due to tax-refund season, TransUnion’s David Drotos says.

For dealers to win, they will need to cater to their customers’ individual communication preferences while at the same time working with their customers to protect their personal information.