Dealers

In a Wards Q&A, Paul Williamsen talks about the inner workings of dealership service departments, a subject few people are fully familiar with.

Move up the funnel with a healthy portion of your ad budget. Reach buyers when they are interested, but not yet shopped out. To accomplish this, I suggest a mix of local digital, broadcast TV and over-the-top services purchased from trusted local...

The average length of vehicle ownership continues to climb, with many models on the road older than 11 years. If dealers and automakers can adapt services to this longer lifecycle, they’ll unlock new opportunities to create value-added experiences.

While, for now, the traditional model of buying a car remains the most popular, growing levels of customer dissatisfaction, especially among younger buyers, are driving the immediate and impactful car buying changes.

With heavy rain in the forecast, Motor Bella activities are canceled for today, resuming tomorrow when the public days begin.

At Stellantis, Manley was in charge of the Chrysler, Dodge, Jeep and Ram brands that comprised the Chrysler unit of Fiat Chrysler.

When you are constantly on top of everything that is asked and required of you during the day, it makes new requests and favors easier to say yes to without added stress.

Auto retailing veteran Brian Allan talks about the auto industry, past, present and future – and how he traded Hot Wheels cars at age 6.