Fixed Operations

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Fixed Operations
"Stop-In" Service Boosts Customer Scores, Technician Satisfaction and Service Profits for Pohanka Group"Stop-In" Service Boosts Customer Scores, Technician Satisfaction and Service Profits for Pohanka Group

Dealers should consider hybrid models as they consider the new system.

byNancy Dunham
Sep 9, 2024
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5 Min Read
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Fixed Operations
Parts and Service Business Remains Strong in Q2Parts and Service Business Remains Strong in Q2
byJim Henry
Aug 30, 2024
3 Min Read
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Fixed Operations
Getting Car Dealership Technicians Involved in SellingGetting Car Dealership Technicians Involved in Selling
bySteve Finlay
Aug 28, 2024
2 Min Read
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Retail
Labor Day Strategies for Dealers to Move More InventoryLabor Day Strategies for Dealers to Move More Inventory
byAlysha Webb
Aug 27, 2024
3 Min Read
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Fixed Operations
More Dealers Move Toward Mobile ServiceMore Dealers Move Toward Mobile Service
byJim Henry
Aug 19, 2024
3 Min Read
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Fixed Operations
Want to Find, Keep Techs? Here’s How —Want to Find, Keep Techs? Here’s How —
bySteve Finlay
Aug 15, 2024
5 Min Read
Fixed Operations
CDK Cyberattacks Sink Some Retail Auto Sales
CDK Cyberattacks Sink Some Retail Auto Sales
Aug 8, 2024
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3 Min Read
byJim Henry
Fixed Operations
Group 1 Reports Strong Fixed Ops in Second Quarter
Group 1 Reports Strong Fixed Ops in Second Quarter
Jul 31, 2024
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2 Min Read
byJim Henry
Dealers
Dealer-Suggested Service-Lane Tool Can Boost Satisfaction
Dealer-Suggested Service-Lane Tool Can Boost Customer Satisfaction
Jul 29, 2024
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3 Min Read
byAlysha Webb
Dealers
Dealerlogix Primed to Boost GM Dealers’ Service Lane Revenues
Dealerlogix Primed to Boost GM Dealers’ Service Lane Revenues
Jul 23, 2024
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2 Min Read
byAlysha Webb
Dealers
Warning: Challenging EV Repairs Ahead
Warning: Challenging EV Repairs Ahead
Jul 8, 2024
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3 Min Read
byNancy Dunham
Dealers
Combat Margin Compression by Controlling Holding Costs
Combat Margin Compression by Controlling Holding Costs
Jun 24, 2024
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3 Min Read
byBradley Orr
expect
Fixed Operations
Extra Effort Wins Dealerships Service Customers
Extra Effort Wins Dealerships Service Customers
May 9, 2024
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4 Min Read
byAlysha Webb
IndependentService
Fixed Operations
Watch Out, Dealers: Aftermarket Services Are Gaining on You!
Watch Out, Dealers: Aftermarket Services Are Gaining on You!
May 8, 2024
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3 Min Read
byNancy Dunham
Opus IVS
Fixed Operations
ADAS Technology’s Impact on Vehicle Customization
ADAS Technology’s Impact on Vehicle Customization
May 6, 2024
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4 Min Read
byBrian Herron
Car repair (Getty)
Fixed Operations
Fixed Ops Counters Sales Profit Slide
Fixed Ops Counters Sales Profit Slide
May 3, 2024
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4 Min Read
byJim Henry
repair
Fixed Operations
It All Comes Down to Dollars
It All Comes Down to Dollars
Apr 12, 2024
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3 Min Read
byAlysha Webb
Crashed EVs screenshot (Synetiq)
Fixed Operations
Electrification: Four Key Fixed Ops Implications for Dealers
Electrification: Four Key Fixed Ops Implications for Dealers
Apr 2, 2024
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3 Min Read
byJim Roche
Body
Fixed Operations
Dealers’ Body Shops Repair Bottom Lines
Dealers’ Body Shops Repair Bottom Lines
Mar 28, 2024
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5 Min Read
byAlysha Webb
SmartPhone
Fixed Operations
Smartphones Become Automated Vehicle Inspection Systems
Smartphones Become Automated Vehicle Inspection Systems
Mar 21, 2024
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3 Min Read
bySteve Finlay
service
Fixed Operations
Wait Times Throw a Wrench in Service Satisfaction Scores
Wait Times Throw a Wrench in Service Satisfaction Scores
Mar 20, 2024
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3 Min Read
byNancy Dunham
UVeye
Fixed Operations
UVeye Partners With Insurer to Reinvent Appraisals
UVeye Partners With Insurer to Reinvent Appraisals
Mar 13, 2024
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2 Min Read
byNancy Dunham
Tesla
Fixed Operations
Training Techs for EV Duty
Training Techs for EV Duty
Mar 12, 2024
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4 Min Read
byJim Henry
Aftersales Picture-10
Fixed Operations
How Artificial Intelligence Can Improve Aftersales Service
How Artificial Intelligence Can Improve Aftersales Service
Mar 7, 2024
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4 Min Read
byRussell Younghusband
service
Fixed Operations
Dealerships' Parts and Service Revenue Booms
Dealerships' Parts and Service Revenue Booms
Feb 21, 2024
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2 Min Read
byJim Henry
5G cars image (1)
Fixed Operations
Is It Time to Rebrand ‘Recall’?
Is It Time to Rebrand ‘Recall’?
Feb 15, 2024
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5 Min Read
byDavid Kelly
AI
Retail
BEN Opens AI Toolbox for NADA Attendees
BEN Opens AI Toolbox for NADA Attendees
Feb 2, 2024
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2 Min Read
bySteve Finlay
recondition
Fixed Operations
New Diagnosis Software Closes Trade-in Appraisal Gap
New Diagnosis Software Closes Trade-in Appraisal Gap
Jan 31, 2024
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2 Min Read
bySteve Finlay
Early yearbooks
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WardsAuto Marks 100th Year
WardsAuto Marks 100th Year
Jan 4, 2024
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2 Min Read
byWardsAuto Staff
Conti EV-ICE screenshot
Fixed Operations
EV Transition Threatens Global Auto Parts Makers
EV Transition Threatens Global Auto Parts Makers
Dec 14, 2023
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4 Min Read
byJens Kastner
1030jhParts
Fixed Operations
Dealers’ Parts Supplies Hold Steady
Dealers’ Parts Supplies Hold Steady
Oct 31, 2023
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2 Min Read
byJim Henry
Avtovaz assembly line
Fixed Operations
Parts Shortage Plagues Russian Automotive Sector
Parts Shortage Plagues Russian Automotive Sector
Aug 7, 2023
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2 Min Read
byEugene Gerden
0731jhPenske
Fixed Operations
Public Dealership Groups Break Fixed Ops Records
Public Dealership Groups Break Fixed Ops Records
Aug 4, 2023
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4 Min Read
byJim Henry
0717jhElectric
Fixed Operations
EVs Toss a Wrench in Fixed Ops
EVs Toss a Wrench in Fixed Ops
Jul 20, 2023
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3 Min Read
byJim Henry
WardsAuto logo logo in a gray background | WardsAuto logo
Fixed Operations
Mexico's Fast Growing Auto Parts Manufacturing Industry
Mexico's Fast Growing Auto Parts Manufacturing Industry
Jul 3, 2023

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