Build it and they will come. Manufacturers love to say that when they launch new facility designs for their dealers, a common event in today's automotive environment. Yet despite the promise of new sales, for dealers facility replacements and...
Dealers should establish a separate special-finance department to maximize subprime lending success, says dealer CPA Jeffrey Jensen, of Murray, UT. Co-mingling subprime with prime customers is time-consuming and can be a turnoff for sensitive...
When hockey star Sergei Fedorov bought a Ferrari at Cauley Ferrari-Maserati in West Bloomfield, MI, owner Jeff Cauley didn't just hand over the keys to the $650,000 car. Instead he decorated the showroom and tossed a party for 350 glitterati...
Anne M. Davis is the new automotive finance manager for National City's Dealer Finance Group as it becomes more active in that sector. A 23-year veteran of National City, Davis previously was the group's senior vice president of inside sales and...
A family business is an oxymoron. My colleague Lloyd Rawls is fond of saying, You cannot run a business like a family and you cannot run a family like a business. Family is about unconditional love and acceptance. Business demands performance...