Are you using the Internet to sell 100 to 700 extra cars a month? If not, you should take a look at the top 10 mistakes and top 10 best practices from successful e-commerce managers at premier dealerships. Robert Revere, Internet manager for the...
If state legislatures can enact maximum dealer loan markup what's to stop them from mandating maximum or minimum dealer discount rates? Or maximum time charges for service work or markups on over-the-counter parts? State insurance commissions...
As a teenager driving my parents' car, one of my fears was going somewhere I wasn't supposed to go and getting a flat tire. Flats were evidence I had gone beyond the parental boundaries imposed on me as I looked for fun. Looking back, getting...
The retail battlefront in the new millennium seems to be special finance or subprime. For the uninitiated, special finance sounds like nothing more than lenders swapping an interest rate boost for a credit score risk. Dealers often enter this...
In renewing its Ford dealer Blue Oval awards program, Ford will avoid the two-tier issue that riled many dealers in 2000 when the certification initiative got under way. The new program, effective next April, will reward all Ford dealers certified...
Volvo plans a more ethnically diverse dealership network to resemble the cultural makeup of its marketplaces, says Walt Langley, vice president-product marketing for Volvo Cars of North America (VCNA). The idea is to augment, not replace, he says...