The Mile One Automotive Group, with 65 dealerships throughout the Northeast, began looking for customers where most dealers never think to look their own employees, families and friends. Steven Fader, the group's CEO patterned the initiative after...
A bill designed to force auto makers to provide diagnostic repair codes to independent service shops passed an early legislative test in June, narrowly making it though a congressional subcommittee by a 14-13 vote. Auto makers had agreed...
Appealing to the high-end automotive consumer used to mean filling a car's interior with enough leather and wood to resemble an Edwardian sitting room. Today's upscale car owners prefer interior amenities of the high-tech kind, from sophisticated...
Bad Hearts and Empty Heads When dealership finance and insurance staffers run afoul of the law, there are usually two reasons, says attorney James S. Ganther who specializes in helping dealers stay out of legal trouble. He likens the problem to...