New data summary tools that let dealers themselves extract key business metrics from their dealer management system (DMS) as succinct, actionable summary reports are helping dealers better manage their operations. These reports deliver fast-read...
It's unusual for a car to cost $1.7 million and more unusual for it not to travel more than 10 blocks without breaking down. Despite such odds, that's what allegedly happened to Los Angeles dealer Mark Johnston of Grand Prix Motors, an exotic-car...
A dealer, who heads a family business and is old enough to think about mortality, told me this: I love my kids equally but at the dealership they don't product equally. If I don't address this, there will be a mess after I'm gone. But if I open up...
When advising Americans to drive slower is the best solution to high oil prices Senate Majority Leader Bill Frist can offer, then this country is in trouble. And when the best idea (a short-lived one, thankfully) Republican leadership has to offer...
The Mile One Automotive Group, with 65 dealerships throughout the Northeast, began looking for customers where most dealers never think to look their own employees, families and friends. Steven Fader, the group's CEO patterned the initiative after...
A bill designed to force auto makers to provide diagnostic repair codes to independent service shops passed an early legislative test in June, narrowly making it though a congressional subcommittee by a 14-13 vote. Auto makers had agreed...