Both retail groups note a familiar pattern in fixed ops results as the industry recovers from the pandemic: higher customer-pay work as customers drive more, and doing more work customers had postponed.

J.D. Power’s annual rankings put Dodge and Porsche on top and show that owners like gasoline-powered vehicles more than electrics. Dealer interaction can boost appeal, the company says.

Cohesive customer and vehicle data can improve a vehicle’s resale value.

Right now, dealers are making lots of money and manufacturers needn’t offer rebates, says Rusty West of Market Scan. “But that will change.”

BEV buyers’ financial profiles mimic those of luxury purchasers, but their financing preferences differ.

The $48,403 average transaction price is driven by luxury and electric vehicle sales.