Ken Schneider, who owns Metro Toyota Scion in Brook Park, OH, with his father, decided they needed to get into the collision-repair business. We were losing parts sales and car sales because we were sending our customers who needed collision...
LAS VEGAS Amid the craziness of the Specialty Equipment Market Assn.'s show this year, Ward's sat down with Ellen McKoy, SEMA's senior director-dealer relations to find out secrets of dealers who successfully sell accessories. She has helped...