2650 articles by Steve Finlay
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Automakers and dealers rely on each other. Can they get along better?
Feb. 19, 2026 -
It looks like dealers’ facility upgrades do sell more cars
Jan. 23, 2026 -
Megadealer Rita Case still keen on car industry
Dec. 2, 2025 -
Online vs. phone: Who wins in service appointments?
Oct. 1, 2025 -
Add insurance to vehicle affordability concerns
Sept. 22, 2025 -
Dealer tool shifts one-time customers to repeat
Sept. 18, 2025 -
Negative Reviews Put Dealer Incentives at Risk
Aug. 28, 2025 -
Invisible Powerhouse: Parts Departments Drive Dealer Profits
Aug. 13, 2025 -
Fraudster Vanishes With Corvette; Capital One Strikes Back
July 28, 2025 -
Better Call Handling Boosts Service Loyalty, Study Finds
July 21, 2025 -
Cox Automotive’s President Steve Rowley: Tariffs, Tech and Resilience Define Today’s Market
July 7, 2025 -
Is Gut Instinct Dead in Auto Retail? Not So Fast
July 2, 2025 -
Tariff Tensions Make ‘American-Made’ More Than a Label
June 17, 2025 -
Kiosk Tech + Mobile Service = New Revenue Stream for Dealers
June 16, 2025 -
Brains Over Wrenches: Niello Builds Superstar Techs
June 6, 2025 -
Tariff Whiplash Hits Car Buyers: Dealers Can Be the Brake and the Beacon
May 29, 2025 -
Hybrid First, BEV Later: Dealers Should Expect to Travel a Stair-Step Path
April 25, 2025 -
Dealers Flip the Script: Car Buying Moves into the Fast Lane
April 21, 2025 -
Legendary Dealer Jack Fitzgerald, Jr. Dies at 89
April 14, 2025 -
Charged Uncertainty: Dealers Weigh In as Politics, Tariffs Cloud the Road Ahead
April 3, 2025 -
89 and Driving Change: Jack Fitzgerald’s Push for Employee Ownership
March 18, 2025 -
The Wait That Costs: How Slow Sales Processes Sink Revenue
March 12, 2025 -
Click, Buy, Drive: The Future of Car Shopping is Omnichannel
March 5, 2025 -
Divided World, United Dealers: A Lesson in Resilience
Feb. 26, 2025 -
Steering Clear of Cyberthreats
Feb. 19, 2025
