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Rolls Names New U.S. Chief
Paul Ferraiolo will take over as president of Rolls-Royce in North America July 1.
By Ward's Staff • June 25, 2007 -
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What If Unions Get Their ‘Card Check?’
The “card check” is a move to eliminate the secret ballot, one of the most fundamental principles upon which our democracy is based.
By John McElroy • June 25, 2007 -
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Vatican Calls for Road Ethics
While this unusual effort may solicit some snickers, a little divine guidance might be useful.
By Barbara McClellan • June 20, 2007 -
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“Car Guy” Most Coveted Title in Auto Industry
Whether you’re young or old, male or female, everybody in this business wants to be known as a "car guy."
By Drew Winter • June 14, 2007 -
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Shelby Reveals Price of ‘Super Snake’ Package
Beginning in late summer, a limited number of GT500 owners can get the Super Snake package applied to their GT500 at the Shelby Automobiles facility in Las Vegas.
By Ward's Staff • June 7, 2007 -
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Modest Growth Seen for Nav Systems
Of the 41.5 million vehicles expected to be sold in North America, Western Europe, Japan and Korea this year, about 5.5 million will have navigation systems, forecaster CSM says.
By David E. Zoia • June 6, 2007 -
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Japanese Auto Makers Fill Void in Canada
Last year, Japanese auto makers produced about 900,000 vehicles in Canada, double the level they manufactured in 1998 for a 36% share of the domestic market.
By Alan Harman • June 5, 2007 -
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Build Your Relationship Equity
Many managers and sales reps attempt to move forward with a sale before taking time to build relationship equity that is needed to close the deal.
By TIM SHEA • June 1, 2007 -
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Certified Pre-Owned Customers Resemble New-Car Buyers
A survey indicates certified pre-owned (CPO) vehicle buyers demographically resemble new-vehicle customers more than used-car shoppers.
By Emily Prawdzik Genoff • June 1, 2007 -
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Question: To Fee Or Not to Fee
It's scary to think of the number of customers that have been chased away over the years because of a $20 fee for shop supplies on the repair order.
By Lee Harkins • June 1, 2007 -
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Dynasty in the Making?
Dick Dauch turns 65 in July, an age when most folks contemplate retirement and the arrival of Social Security checks.
By David C. Smith • June 1, 2007 -
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How to Handle Customers
True or False: A salesperson's job is to sell cars. False. A sales person's job is to help a customer buy a car, not simply to sell a car.
By Richard F. Libin • June 1, 2007 -
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Car Guys
The gravelly voice, filtered through an erratic cell phone signal, is moving fast along I-75 somewhere north of Detroit.“American culture is always looking for heroes,” it says. “You've got mega-stars that are car guys, and you've got mega-stars that aren't car guys. Hold on a second, I'm going to have an accident here.”
By Eric Mayne • June 1, 2007 -
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Scanning Prevents Scamming
How many times has a vehicle been stolen off your lot? How long did it take you to notice it was gone? Days, weeks, months?
By Wayne A. Fortier • June 1, 2007 -
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Benchmark Your Profitability
The numbers I'm sharing here reflect first quarter results from the NCM database. They are average dealer performance changes compared with the same first quarter period in 2006.
By Tony Noland • June 1, 2007 -
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Metaldyne CEO Sees Future Without Life Support
To some, Tim Leuliette's vision of the future sounds like a dark science fiction movie: a hydrogen-powered world full of cruel choices and the walking dead.
By Drew Winter • June 1, 2007 -
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Aerodynamic Looks Can Be Deceiving
DETROIT — Looks can be deceiving when it comes to a vehicle's aerodynamic attributes.So say top designers from Detroit's Big Three auto makers, speaking to the Automotive Press Assn. here.
By Byron Pope • June 1, 2007 -
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Are CD Players Headed for Mass Extinction?
Siemens VDO executive Frank Homann predicts the CD player will be extinct by 2015, but skeptics say stubborn consumers will keep it alive far longer.
By Drew Winter • May 29, 2007 -
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Group Launches EU Campaign for ESC Consumer Awareness
The Rome launch features the release by the European New Car Assessment Program of a EU ESC availability survey that finds there is a low take-rate across Europe.
By Alan Harman • May 21, 2007 -
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He’s a Funny Standup Economist
Gene Stanaland is a speaker-circuit favorite for people looking for humor mixed with economics, an unusual confection.
By Steve Finlay • May 21, 2007 -
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Lutz Pushes for Transformation, Not ‘Incrementalist’ Notions update from May 2007
At the recent Global Automotive Conference in Louisville, KY, GM Vice Chairman Bob Lutz took shots at both liberal environmentalists and the Bush Administration for creating a climate of panic fear in Washington.
By Drew Winter • May 10, 2007 -
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Metaldyne CEO Predicts Private Equity will Transform Auto Industry
You haven’t heard much good lately about private equity here in Detroit, but according to Tim Leuliette, who is CEO of Metaldyne Corp. and co-CEO of Asahi Tec Corp., private equity is a very good thing.
By Drew Winter • May 3, 2007 -
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How to Get Sales, Service and F&I to Work as a Team
Three major dealership departments sales, service and finance and insurance should work together like a football team, where each player understands the other's role, says Jim McDavid of the JM&A Group.
By Steve Finlay • May 1, 2007 -
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Far Ahead of Others
Sid DeBoer: Unconventional thinker The genesis for this month's cover story on Lithia Automotive Inc. began with an e-mail from CEO and President Sid DeBoer
May 1, 2007 -
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Sell Around the Orange Barrels
It can bring showroom traffic to a standstill when road crews set up orange traffic barrels and dig up the street in front of a dealership. Bulldozers, barricades and backed-up traffic hurt auto sales when would-be customers take the path of least resistance and head elsewhere.
By Maureen McDonald • May 1, 2007
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