Dealers: Page
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Courtesy of WardsAuto
Dealers Should Pay Attention to Pay Plans
Recording and tracking individual components of total expenses almost always leads to improvements.
By Tony Noland • June 17, 2013 -
Courtesy of WardsAuto
Experts Say Sell Service Contracts in Service Lanes
The back shop is a good place for taking another crack at pitching vehicle service contracts.
By Steve Finlay • June 13, 2013 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Dealerships Are Customers, Too
Dealership enthusiasm for technology falters when the promised silver bullet jams.
By Jim Leman • June 12, 2013 -
Courtesy of WardsAuto
Colorado Dealers Pull Polluters Off the Road
A state trade association shows how auto industry leaders can be environmental leaders, as well.
By Tim Jackson • June 7, 2013 -
Courtesy of WardsAuto
WardsAuto Dealer 500 Members Confident, Profitable
Five years after the worst economic downturn in recent memory, the 500 dealerships that make up the 27th annual list recorded sales of $50.3 billion based on total revenue, up 11% from $45.4 billion in 2012.
By Tom Beaman • May 30, 2013 -
Courtesy of WardsAuto
Some Auto Makers Miss Apple’s Point, Consultant Says
Glenn Mercer says standardization is good, but certain auto makers wrongly take it to an extreme by insisting all of a brand’s dealerships must look like clones.
By Steve Finlay • May 16, 2013 -
Courtesy of WardsAuto
Nothing Idle About Dealer Chat Services
Some customers who use website chat functions aren’t ready to speak to a car salesman yet.
By Tom Beaman • May 10, 2013 -
Courtesy of WardsAuto
Dealership Pulls Heavy Duty at Former Army Facility
Bay Ridge Ford converts a Brooklyn military building into a service center for big and small vehicles.
By Herb Shuldiner 1 • May 9, 2013 -
Courtesy of WardsAuto
Innovations Expected to Reshape Dealerships
Experts say emerging technologies will affect everything from hiring to customer interaction.
By Jim Leman • May 6, 2013 -
Courtesy of WardsAuto
Megadealers Strong, Not Omnipotent
The players on the WardsAuto Megadealer 100 are all-stars, but they don’t fill the entire lineup.
By Steve Finlay • May 1, 2013 -
Courtesy of WardsAuto
AutoNation CEO Likes Green, Green Cash of Home
Michael Jackson tells why he sees 2013 as a banner year for his company and the auto industry in general.
By Steve Finlay • May 1, 2013 -
Courtesy of WardsAuto
Megadealer Uses Concentrated Firepower
Ed Tonkin sees a collective race to prosperity as automotive market conditions improve.
By Steve Finlay • May 1, 2013 -
Courtesy of WardsAuto
Group 1’s Earl Hesterberg: The Transformer
Former Ford executive leaves his mark as CEO of dealership chain.
By Lillie Guyer • May 1, 2013 -
Courtesy of WardsAuto
More Than Money Behind Dealers Suing Carfax
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.“With a history, there’s no mystery,” used-car expert Tim Deese likes to say.He’s referring to used-car shoppers feeling more comfortable an...
By Steve Finlay 2 • April 25, 2013 -
Courtesy of WardsAuto
Nissan Shifts to Mainstream EV Marketing Focus as Leaf Enjoys Resurgence
Now that the car, its electric motors and Li-ion batteries are being produced in Tennessee, Nissan is able to bypass Japan’s strong yen and drop the '13 Leaf’s starting price 15% from the ’12 model.
April 25, 2013 -
Courtesy of WardsAuto
Lithia Founder Lauds Son for Dealership Group’s New Direction
Megadealer Sid DeBoer talks about his new role and the new direction Lithia has taken.
By Steve Finlay • April 19, 2013 -
Courtesy of WardsAuto
Dealership Kept Its Heart in San Francisco
Running a dealership in California’s famous city comes with challenges, but Andy Hansen is up to the job.
By Tom Beaman • April 18, 2013 -
Courtesy of WardsAuto
Online Scheduling Makes Life Easier
More dealerships offer technologies that enhance customer satisfaction and increase shop efficiencies.
By Jim Leman • April 17, 2013 -
Courtesy of WardsAuto
ADP Strives to Make Products Easy to Use
The information technology provider says great software programs require little or no training.
By Steve Finlay • April 10, 2013 -
Courtesy of WardsAuto
More Than One City Claims to Host ‘Biggest’ Auto Show
Dealers say they see their sales go up after the public attends auto shows.
By Lillie Guyer • April 4, 2013 -
Courtesy of WardsAuto
Feds Fighting Flow of Bogus Car Parts Into U.S.
Chinese manufacturers and online sales are common elements of trafficking in counterfeit parts.
By Robert Stokes • April 4, 2013 -
Courtesy of WardsAuto
Dealership Gets Over Humps
Chapman BMW on Camelback made it through the tough times, but Arizona economy still is a concern.
By Lillie Guyer • April 1, 2013 -
Courtesy of WardsAuto
Money Can’t Buy Happiness, But It Can Buy Nice Cars
A Lincoln executive tells how the brand must distinguish itself not just from other luxury brands but also from Ford.
By Steve Finlay • March 27, 2013 -
Courtesy of WardsAuto
Feds Put More Pressure on Auto Financing
Actions against the dealer-reserve system may eventually extend to other finance and insurance products.
By Gil Van Over • March 25, 2013 -
Courtesy of WardsAuto
Physical Auctions Hold Their Own
Although a growing number of dealers attend online auctions, the real thing has its place.
By Steve Finlay • March 22, 2013
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