Dealers: Page
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Some Auto Makers Miss Apple’s Point, Consultant Says
Glenn Mercer says standardization is good, but certain auto makers wrongly take it to an extreme by insisting all of a brand’s dealerships must look like clones.
By Steve Finlay • May 16, 2013 -
Nothing Idle About Dealer Chat Services
Some customers who use website chat functions aren’t ready to speak to a car salesman yet.
By Tom Beaman • May 10, 2013 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Dealership Pulls Heavy Duty at Former Army Facility
Bay Ridge Ford converts a Brooklyn military building into a service center for big and small vehicles.
By Herb Shuldiner 1 • May 9, 2013 -
Innovations Expected to Reshape Dealerships
Experts say emerging technologies will affect everything from hiring to customer interaction.
By Jim Leman • May 6, 2013 -
Megadealers Strong, Not Omnipotent
The players on the WardsAuto Megadealer 100 are all-stars, but they don’t fill the entire lineup.
By Steve Finlay • May 1, 2013 -
AutoNation CEO Likes Green, Green Cash of Home
Michael Jackson tells why he sees 2013 as a banner year for his company and the auto industry in general.
By Steve Finlay • May 1, 2013 -
Megadealer Uses Concentrated Firepower
Ed Tonkin sees a collective race to prosperity as automotive market conditions improve.
By Steve Finlay • May 1, 2013 -
Group 1’s Earl Hesterberg: The Transformer
Former Ford executive leaves his mark as CEO of dealership chain.
By Lillie Guyer • May 1, 2013 -
More Than Money Behind Dealers Suing Carfax
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.“With a history, there’s no mystery,” used-car expert Tim Deese likes to say.He’s referring to used-car shoppers feeling more comfortable an...
By Steve Finlay 2 • April 25, 2013 -
Nissan Shifts to Mainstream EV Marketing Focus as Leaf Enjoys Resurgence
Now that the car, its electric motors and Li-ion batteries are being produced in Tennessee, Nissan is able to bypass Japan’s strong yen and drop the '13 Leaf’s starting price 15% from the ’12 model.
April 25, 2013 -
Lithia Founder Lauds Son for Dealership Group’s New Direction
Megadealer Sid DeBoer talks about his new role and the new direction Lithia has taken.
By Steve Finlay • April 19, 2013 -
Dealership Kept Its Heart in San Francisco
Running a dealership in California’s famous city comes with challenges, but Andy Hansen is up to the job.
By Tom Beaman • April 18, 2013 -
Online Scheduling Makes Life Easier
More dealerships offer technologies that enhance customer satisfaction and increase shop efficiencies.
By Jim Leman • April 17, 2013 -
ADP Strives to Make Products Easy to Use
The information technology provider says great software programs require little or no training.
By Steve Finlay • April 10, 2013 -
More Than One City Claims to Host ‘Biggest’ Auto Show
Dealers say they see their sales go up after the public attends auto shows.
By Lillie Guyer • April 4, 2013 -
Feds Fighting Flow of Bogus Car Parts Into U.S.
Chinese manufacturers and online sales are common elements of trafficking in counterfeit parts.
By Robert Stokes • April 4, 2013 -
Dealership Gets Over Humps
Chapman BMW on Camelback made it through the tough times, but Arizona economy still is a concern.
By Lillie Guyer • April 1, 2013 -
Money Can’t Buy Happiness, But It Can Buy Nice Cars
A Lincoln executive tells how the brand must distinguish itself not just from other luxury brands but also from Ford.
By Steve Finlay • March 27, 2013 -
Feds Put More Pressure on Auto Financing
Actions against the dealer-reserve system may eventually extend to other finance and insurance products.
By Gil Van Over • March 25, 2013 -
Physical Auctions Hold Their Own
Although a growing number of dealers attend online auctions, the real thing has its place.
By Steve Finlay • March 22, 2013 -
Dealer.com Tries to Help Car Shoppers Get Organized
The average consumer spends months car shopping online. They want it to be easy.
By Steve Finlay • March 13, 2013 -
Panel Discussion Shows Car-Buyer Differences
Nine people tell what they did to accomplish the same thing: buy a car. It’s a comparison-contrast session.
By Steve Finlay • March 11, 2013 -
Ally Increases Staffing, Positions for Strong Year
The nation’s No.1 automotive lender financed nearly 1.5 million new and used vehicles in 2012.
By Steve Finlay • March 1, 2013 -
Dealership Group on Fast Track
Starting out with an ailing Ford store, the Zeigler Auto Group now has 17 dealerships and 41 franchises in four states.
By Lillie Guyer • Feb. 26, 2013 -
GM Lures VWA Exec to Global Marketing Spot
Tim Mahoney takes over the slot once occupied by Joel Ewanick, dismissed in July after he failed to disclose full financial details of a high-profile sports-marketing contract.
By WardsAuto Staff • Feb. 25, 2013