Dealers: Page
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Courtesy of WardsAuto
Victory Dealership Group Seeks to Score With Customers, Employees
Engineer-turned-dealership executive Rodger Olson tells of how his company uses novel approaches.
By Steve Finlay • Jan. 25, 2014 -
Courtesy of WardsAuto
NADA Offers Option to Flat-Fee Proposal
The National Automobile Dealers Assn. proposal calls for working downward from a pre-determined car-loan rate.
By Steve Finlay • Jan. 24, 2014 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Experts Weigh Pros, Cons of Video-Recording F&I Business
Proponents say surveillance cameras in finance and insurance offices protect dealers, but others aren’t so sure.
By Steve Finlay • Jan. 24, 2014 -
Courtesy of WardsAuto
Systems Stop Staffers From Bending, Breaking Rules
Software helps dealers comply with multiple regulations.
By Jim Leman • Jan. 21, 2014 -
Courtesy of WardsAuto
Back From the Dead, Leasing Gets Lively
Leasing dropped to 1.1 million units in 2009. It’s now nearly triple that.
By Steve Finlay • Jan. 16, 2014 -
Courtesy of WardsAuto
Automakers Producing Too Much, Says AutoNation CEO
Some manufacturers, spurred by heightened competition, are backsliding, says Mike Jackson.
By Steve Finlay • Jan. 15, 2014 -
Courtesy of WardsAuto
Expert Offers Five Tips for Selling F&I
Drawn-out product presentations put customers in a coma in the dealership finance-and-insurance office.
By Steve Finlay • Jan. 9, 2014 -
Courtesy of WardsAuto
Incoming NADA Chairman Began Selling Cars at 16
Incoming 2014 National Automobile Dealers Assn. Chairman Forrest McConnell III discusses hot issues facing U.S. auto retailers.
By Tom Beaman • Jan. 6, 2014 -
Courtesy of WardsAuto
One Dealer Family Member Wins, Another Loses
Relatives operated as across-the-street friendly competitors until one threw in the towel.
By Alex Gary • Jan. 2, 2014 -
Courtesy of WardsAuto
Ray Skillman Shows Skills as Dealer
The megadealer, who started selling used cars in 1960, now oversees one of Indiana’s largest dealership groups.
By Lillie Guyer • Dec. 19, 2013 -
Courtesy of WardsAuto
Dealer Reserve’s Days Seem Numbered
If it is to happen, the change would be regulatory or statutory. And that’s peeking over the horizon.
By Gil Van Over • Dec. 10, 2013 -
Courtesy of WardsAuto
GPS Technology Helps Dealers Keep Track of Inventory
Customers get antsy and salespeople get embarrassed when vehicles can’t readily be located.
By Michael Maledon • Nov. 26, 2013 -
Courtesy of WardsAuto
Family’s Dealerships Do Extremely Well in Exurbs, Elsewhere
The LaFontaines, a clan of “borderline workaholics,” own 18 franchises at 10 locations.
By Lillie Guyer • Nov. 22, 2013 -
Courtesy of WardsAuto
Auto Lending Reaches Record Highs
The number of loans is increasing, charge-offs are low and rates are affordable, says an Experian Automotive executive.
By Steve Finlay • Nov. 20, 2013 -
Courtesy of WardsAuto
Get Ready for Changes in Auto Retailing
Product innovation alone is not enough for auto brands to establish a lasting competitive advantage.
By Ryan Kovalak • Nov. 15, 2013 -
Courtesy of WardsAuto
Now It’s Gen Y Employees
Many young workers don’t adjust well to dealership schedules and practices, researcher says.
By Steve Finlay • Nov. 14, 2013 -
Courtesy of WardsAuto
Car Colors Affect Residual Values
White, black, silver and gray stay as popular car colors for a reason: money.
By Steve Finlay • Nov. 13, 2013 -
Courtesy of WardsAuto
Dealers Abundant in Cities With Best Car Prices
New York tops the list of big cities with used-car bargains.
By Steve Finlay • Nov. 12, 2013 -
Courtesy of WardsAuto
Questions Aren’t Objections, Says Sales Trainer
Five types of customers enter a dealership finance and insurance office.
By Steve Finlay • Oct. 31, 2013 -
Courtesy of WardsAuto
Lear Looks to Expand Leather Operations
The supplier hosts a fashion show highlighting next-generation automotive fabric and leather concepts intended to meet any automaker’s wildest dreams. Economic indicators for Lear are positive.
Oct. 25, 2013 -
Courtesy of WardsAuto
Pricing-Transparency Discussion Gets Lively
Conference panelists mix it up when discussing a hot industry topic.
By Steve Finlay • Oct. 23, 2013 -
Courtesy of WardsAuto
All on A-List at Some Dealerships
Lindsey Duffield of Jaguar Land Rover believes in first-class for the masses.
By Steve Finlay • Oct. 9, 2013 -
Courtesy of WardsAuto
Cadillac Eyes New Marketing Approach, Escalade Spin-Offs
“We’re going to really work hard to find ways to market Cadillac so that we drive consideration beyond what it is today. It is too low,” Global Cadillac Vice President Bob Ferguson tells WardsAuto.
By James M. Amend • Oct. 9, 2013 -
Courtesy of WardsAuto
Online Tracking Reveals Three Types of Car Shoppers
Cross-shoppers make up the biggest group of people looking at vehicles on the Internet.
By Steve Finlay • Oct. 7, 2013 -
Courtesy of WardsAuto
One Boast Is Gag, Other Isn’t
Bob Shuman jokes about the size of his dealership, but he takes a dealer-of-the-year award seriously.
By Steve Finlay • Oct. 3, 2013
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