Dealers: Page 95


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    WardsAuto Dealer 500 Members Confident, Profitable

    Five years after the worst economic downturn in recent memory, the 500 dealerships that make up the 27th annual list recorded sales of $50.3 billion based on total revenue, up 11% from $45.4 billion in 2012.

    By Tom Beaman • May 30, 2013
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    Some Auto Makers Miss Apple’s Point, Consultant Says

    Glenn Mercer says standardization is good, but certain auto makers wrongly take it to an extreme by insisting all of a brand’s dealerships must look like clones.

    By May 16, 2013
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
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    Nothing Idle About Dealer Chat Services

    Some customers who use website chat functions aren’t ready to speak to a car salesman yet.

    By Tom Beaman • May 10, 2013
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    Dealership Pulls Heavy Duty at Former Army Facility

    Bay Ridge Ford converts a Brooklyn military building into a service center for big and small vehicles.

    By Herb Shuldiner 1 • May 9, 2013
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    Innovations Expected to Reshape Dealerships

    Experts say emerging technologies will affect everything from hiring to customer interaction.

    By Jim Leman • May 6, 2013
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    Megadealers Strong, Not Omnipotent

    The players on the WardsAuto Megadealer 100 are all-stars, but they don’t fill the entire lineup.

    By May 1, 2013
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    AutoNation CEO Likes Green, Green Cash of Home

    Michael Jackson tells why he sees 2013 as a banner year for his company and the auto industry in general.

    By May 1, 2013
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    Megadealer Uses Concentrated Firepower

    Ed Tonkin sees a collective race to prosperity as automotive market conditions improve.

    By May 1, 2013
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    Group 1’s Earl Hesterberg: The Transformer

    Former Ford executive leaves his mark as CEO of dealership chain.

    By Lillie Guyer • May 1, 2013
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    More Than Money Behind Dealers Suing Carfax

    Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.“With a history, there’s no mystery,” used-car expert Tim Deese likes to say.He’s referring to used-car shoppers feeling more comfortable an...

    By Steve Finlay 2 • April 25, 2013
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    Nissan Shifts to Mainstream EV Marketing Focus as Leaf Enjoys Resurgence

    Now that the car, its electric motors and Li-ion batteries are being produced in Tennessee, Nissan is able to bypass Japan’s strong yen and drop the '13 Leaf’s starting price 15% from the ’12 model.

    April 25, 2013
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    Lithia Founder Lauds Son for Dealership Group’s New Direction

    Megadealer Sid DeBoer talks about his new role and the new direction Lithia has taken.

    By April 19, 2013
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    Dealership Kept Its Heart in San Francisco

    Running a dealership in California’s famous city comes with challenges, but Andy Hansen is up to the job.

    By Tom Beaman • April 18, 2013
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    Online Scheduling Makes Life Easier

    More dealerships offer technologies that enhance customer satisfaction and increase shop efficiencies.

    By Jim Leman • April 17, 2013
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    ADP Strives to Make Products Easy to Use

    The information technology provider says great software programs require little or no training.

    By April 10, 2013
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    More Than One City Claims to Host ‘Biggest’ Auto Show

    Dealers say they see their sales go up after the public attends auto shows.

    By Lillie Guyer • April 4, 2013
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    Feds Fighting Flow of Bogus Car Parts Into U.S.

    Chinese manufacturers and online sales are common elements of trafficking in counterfeit parts.

    By Robert Stokes • April 4, 2013
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    Dealership Gets Over Humps

    Chapman BMW on Camelback made it through the tough times, but Arizona economy still is a concern.

    By Lillie Guyer • April 1, 2013
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    Money Can’t Buy Happiness, But It Can Buy Nice Cars

    A Lincoln executive tells how the brand must distinguish itself not just from other luxury brands but also from Ford.

    By March 27, 2013
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    Feds Put More Pressure on Auto Financing

    Actions against the dealer-reserve system may eventually extend to other finance and insurance products.

    By Gil Van Over • March 25, 2013
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    Physical Auctions Hold Their Own

    Although a growing number of dealers attend online auctions, the real thing has its place.

    By March 22, 2013
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    Dealer.com Tries to Help Car Shoppers Get Organized

    The average consumer spends months car shopping online. They want it to be easy.

    By March 13, 2013
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    Panel Discussion Shows Car-Buyer Differences

    Nine people tell what they did to accomplish the same thing: buy a car. It’s a comparison-contrast session.

    By March 11, 2013
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    Ally Increases Staffing, Positions for Strong Year

    The nation’s No.1 automotive lender financed nearly 1.5 million new and used vehicles in 2012.

    By March 1, 2013
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    Dealership Group on Fast Track

    Starting out with an ailing Ford store, the Zeigler Auto Group now has 17 dealerships and 41 franchises in four states.

    By Lillie Guyer • Feb. 26, 2013