Dealers: Page 9
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OpinionIndustry Voices | Three Steps to Protect Your Dealership’s Reputation and Avoid Compliance Risks
Privacy, pricing transparency and proper communications build trust with customers and avoid penalties.
By Robert Newman • March 20, 2025 -
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Tariffs Will Increase Dealership Service Department Parts Prices
Dealers plan marketing pushes, urging customers to complete repairs now before expected service price hikes.
By Alysha Webb • March 19, 2025 -
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89 and Driving Change: Jack Fitzgerald’s Push for Employee Ownership
Fitzgerald Auto Malls thrives on fairness. Now its founder is paving its future consistency.
By Steve Finlay • March 18, 2025 -
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Podcast
WardsAuto Podcast: Making Car Selling Better and Easier
WardsAuto Podcast this week has host David Kiley talking to former Ford executive Matt VanDyke, president of Shift Digital, a company that uses state-of-the-art analytics to improve business for car dealers and the buying process for consumers.
By Wards Staff • March 17, 2025 -
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Want to Sell More Cars? Stop Chasing Every New Tech Toy
A McKinsey study shows strategic tech use, targeted employee training and strong compensation sales plans are critical.
By Alysha Webb • March 14, 2025 -
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Dealer Credit Outlook Improves, But New-Car Financing Gets Tougher
As tariff deadlines approach, dealers may face extra new-car financing hurdles.
By Nancy Dunham • March 13, 2025 -
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Deepfake Danger: Why Dealers Should Ditch Manual ID Checks for High-Tech Solutions
AI has made fake IDs nearly undetectable, pushing dealers toward biometric verification for security.
By Jim Henry • March 13, 2025 -
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The Wait That Costs: How Slow Sales Processes Sink Revenue
Faster car-buying boosts profits and satisfaction, but test drives and F&I still slow deals, reports CDK.
By Steve Finlay • March 12, 2025 -
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Wholesale Prices Stay Stubbornly High
Manheim Index signals price plateau as used-car inventory stays tight.
By Jim Henry • March 11, 2025 -
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Loophole Fuels EV Lease Boom
EV leasing surges as buyers rush to lock in $7,500 tax credit.
By Jim Henry • March 10, 2025 -
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How to Turn Service Visits Into Sales
One Toyota dealer buys 135 used cars a month without leaving the store.
By Alysha Webb • March 7, 2025 -
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Opinion
Industry Voices | Think Local, Sell Big: Winning Customers With Targeted Ads
Dealerships win by blending trusted broadcast TV with hyper-targeted streaming ads.
By Ann Pero Hailer • March 6, 2025 -
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Click, Buy, Drive: The Future of Car Shopping is Omnichannel
A majority of buyers now mix digital and in-store interactions, making an integrated approach essential for dealers.
By Steve Finlay • March 5, 2025 -
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EV Sales Stalled? J.D. Power’s Roadmap Helps Dealers Drive Forward
Education is key to capturing the evolving market for electric vehicles.
By Nancy Dunham • March 4, 2025 -
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Tires Can Keep Dealers Rolling in Profits
Dealers handle less than 10% of a U.S. replacement tire business worth some $57 billion. Here’s how to change that.
By Alysha Webb • March 3, 2025 -
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Fraudsters Are Getting Smarter – So Are Dealers
A software solution safeguards dealerships and improves customer satisfaction.
By Alysha Webb • Feb. 28, 2025 -
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Divided World, United Dealers: A Lesson in Resilience
In chaos, dealers stay positive because survival demands it.
By Steve Finlay • Feb. 26, 2025 -
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Buy-Sell Market Heats Up As Dealers Face New Challenges
Dealership acquisitions remain strong, but buyers are more selective amid shifting profits.
By Jim Henry • Feb. 25, 2025 -
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Fixed Ops on the Rise, But Dealers Say ‘Raise the Bar’
Service bays are busier than ever, but dealers say more is needed. The key? More techs, smarter scheduling and a belief that service can always do more.
By Jim Henry • Feb. 24, 2025 -
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Auto Market Thrives Despite Rising Inventories, Economic and Political Pressures
New-vehicle sales projected to rise 8.1%, setting consumer-spending record, reports J.D. Power.
By Nancy Dunham • Feb. 21, 2025 -
Courtesy of WardsAuto
Industry Trailblazer: Diane Maher’s 25-Year Auto Retail Journey
Diane Maher modernizes Fox Motors with tech and strategy.
By Alysha Webb • Feb. 21, 2025 -
Courtesy of WardsAuto
Opinion
Industry Voices | Pitching Subscriptions, Flexible Leases to Younger Customers
Deloitte’s 2025 Global Automotive Consumer Study shows 44% of 18-to-34-year-olds in the U.S. are somewhat or very interested in giving up vehicle ownership for a subscription model. So, why does nobody care?
By John F. Possumato • Feb. 20, 2025 -
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Steering Clear of Cyberthreats
Last year’s CDK cyberattack was a wake-up call for dealerships, experts say.
By Steve Finlay • Feb. 19, 2025 -
Courtesy of WardsAuto
Auto Finance: What’s Hot, What’s Not in 2025
With affordability in focus, leasing surges, older cars gain traction and lenders pull back on risky loans.
By Jim Henry • Feb. 18, 2025 -
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Opinion
Industry Voices | With Supply Up and Demand Down, Why Are Vehicles So Expensive?
Vehicle prices are shockingly high for a wide swath of the customer base. The difference between success and struggle will be how dealers manage customer expectations in this high-priced vehicle era.
By Josh Stoll • Feb. 13, 2025
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