Dealers: Page 10
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Aggressive Moves Keep Old Inventory Moving
Inventory discipline, tech tools drive faster vehicle turn rates.
By Alysha Webb • April 2, 2025 -
Fewer Lost Leads with Smart Chatbot
Subaru dealer uses AI chat to triple lead engagement.
By Jim Henry • April 1, 2025 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Cox Automotive Revises Sales Forecast Down
Trump’s tariffs will be “highly disruptive,” says Cox’s Jonathan Smoke.
By Jim Henry • March 31, 2025 -
Tariff Start Date Sparks Dealer Urgency, Opportunities
“The silver lining here is real,” says Cox’s Jade Terreberry.
By Nancy Dunham • March 28, 2025 -
Sticker Shock 2.0: Why Insurance Costs Are Killing Deals
Affordability woes shift focus from selling cars to guiding customers.
By Nancy Dunham • March 27, 2025 -
Opinion
Industry Voices | Security vs. Speed: Stop Employees From Bypassing Cyber Protocols
Human error remains dealerships’ biggest threat despite advanced cyber defenses.
By Terry Dortch • March 26, 2025 -
Tires Can Boost Profits or Drive Customers Away
Roll ahead with tire sales but educate customers to steer clear of dealer – and brand – dissatisfaction.
By Nancy Dunham • March 25, 2025 -
Spring Bounce Falters as Wholesale Prices Dip
Spring sales surge, but margins and supply disappoint.
By Nancy Dunham • March 24, 2025 -
Opinion
Industry Voices | Three Steps to Protect Your Dealership’s Reputation and Avoid Compliance Risks
Privacy, pricing transparency and proper communications build trust with customers and avoid penalties.
By Robert Newman • March 20, 2025 -
Tariffs Will Increase Dealership Service Department Parts Prices
Dealers plan marketing pushes, urging customers to complete repairs now before expected service price hikes.
By Alysha Webb • March 19, 2025 -
89 and Driving Change: Jack Fitzgerald’s Push for Employee Ownership
Fitzgerald Auto Malls thrives on fairness. Now its founder is paving its future consistency.
By Steve Finlay • March 18, 2025 -
Podcast
WardsAuto Podcast: Making Car Selling Better and Easier
WardsAuto Podcast this week has host David Kiley talking to former Ford executive Matt VanDyke, president of Shift Digital, a company that uses state-of-the-art analytics to improve business for car dealers and the buying process for consumers.
By Wards Staff • March 17, 2025 -
Want to Sell More Cars? Stop Chasing Every New Tech Toy
A McKinsey study shows strategic tech use, targeted employee training and strong compensation sales plans are critical.
By Alysha Webb • March 14, 2025 -
Dealer Credit Outlook Improves, But New-Car Financing Gets Tougher
As tariff deadlines approach, dealers may face extra new-car financing hurdles.
By Nancy Dunham • March 13, 2025 -
Deepfake Danger: Why Dealers Should Ditch Manual ID Checks for High-Tech Solutions
AI has made fake IDs nearly undetectable, pushing dealers toward biometric verification for security.
By Jim Henry • March 13, 2025 -
The Wait That Costs: How Slow Sales Processes Sink Revenue
Faster car-buying boosts profits and satisfaction, but test drives and F&I still slow deals, reports CDK.
By Steve Finlay • March 12, 2025 -
Wholesale Prices Stay Stubbornly High
Manheim Index signals price plateau as used-car inventory stays tight.
By Jim Henry • March 11, 2025 -
Loophole Fuels EV Lease Boom
EV leasing surges as buyers rush to lock in $7,500 tax credit.
By Jim Henry • March 10, 2025 -
How to Turn Service Visits Into Sales
One Toyota dealer buys 135 used cars a month without leaving the store.
By Alysha Webb • March 7, 2025 -
Opinion
Industry Voices | Think Local, Sell Big: Winning Customers With Targeted Ads
Dealerships win by blending trusted broadcast TV with hyper-targeted streaming ads.
By Ann Pero Hailer • March 6, 2025 -
Click, Buy, Drive: The Future of Car Shopping is Omnichannel
A majority of buyers now mix digital and in-store interactions, making an integrated approach essential for dealers.
By Steve Finlay • March 5, 2025 -
EV Sales Stalled? J.D. Power’s Roadmap Helps Dealers Drive Forward
Education is key to capturing the evolving market for electric vehicles.
By Nancy Dunham • March 4, 2025 -
Tires Can Keep Dealers Rolling in Profits
Dealers handle less than 10% of a U.S. replacement tire business worth some $57 billion. Here’s how to change that.
By Alysha Webb • March 3, 2025 -
Fraudsters Are Getting Smarter – So Are Dealers
A software solution safeguards dealerships and improves customer satisfaction.
By Alysha Webb • Feb. 28, 2025 -
Divided World, United Dealers: A Lesson in Resilience
In chaos, dealers stay positive because survival demands it.
By Steve Finlay • Feb. 26, 2025