Hope Isn’t a Strategy: Act Now on Tariff Risks

Dealers who prepare for tariffs today will outmaneuver those who wait and scramble later.

By Nancy Dunham • Feb. 12, 2025

Driving Change: How Team Velocity’s CEO is Steering Auto Retail Into the Future

WardsAuto talks with Team Velocity CEO David Boice about how he leads the charge to transform auto digital services.

By Steve Finlay • Feb. 11, 2025

As Auto Tariffs Loom, Dealers Should Brace for Lower Sales

Analysts foresee $5,000 to $10,000 price jumps if Trump’s auto tariffs take effect.

By Steve Finlay • Feb. 10, 2025

Used-BEV Sales Rise But U.K. Incentive Cuts Risk Future Sales, SMMT Says

A healthy used-car sales hike in 2024 includes electrified powertrain vehicles but the ending of consumer incentives could halt that growth, industry group warns.

By Paul Myles • Feb. 10, 2025

More Techs, More Fixes, More Profits

Warranty work is surging, boosting repair and parts business for automobile dealers.

By Jim Henry • Feb. 7, 2025

Industry Voices | Leveraging a ‘Look Back’ Strategy for 2025

Look Backs, in the context of document intelligence, involve the systematic extraction of data from legacy loan and ancillary documents in a structured manner.

By Tom Oscherwitz • Feb. 3, 2025

Rollercoaster Ride of Used-Car Values May Be Leveling Out

The latest Manheim Used Vehicle Value Index underscores mixed news for dealers. 

By Jim Henry • Jan. 30, 2025

Strategies to Raise Leasing Penetration

A projected drop in lease maturities could curb showroom traffic and lower revenue.

By Alysha Webb • Jan. 28, 2025

How Document Management Tools Transform Dealerships

New cloud tool to secure data and streamline operations debuted at NADA.

By Alysha Webb • Jan. 27, 2025

EVs, Tariffs and Tolls

NYC Dealer Brian Benstock on market volatility, EV trends and why the free market should decide.

By Steve Finlay • Jan. 27, 2025

TrueCar 2.0 – Reinvented to Please Both Sides of the Deal

Like the tailored jeans they’ll offer at NADA, TrueCar strives to fit modern times.

By Steve Finlay • Jan. 24, 2025

More Reviews, More Complaints: The Double-Edged Sword of Customer Feedback

A Widewail study shows dealerships earn high marks from customers, but communication is still problematic.

By Steve Finlay • Jan. 23, 2025

It’s Time to Revolutionize Used-Car ROIs

Online pricing access erodes dealers' ROI, so authors call for new approach.

By Steve Finlay • Jan. 22, 2025

Here’s What Auto Retail Experts Expect in 2025

Fixed Ops, buy-sell activity and gross profits are among the areas to track.

By Jim Henry • Jan. 22, 2025

Have Your Say: WardsAuto Seeks Input in Reader Survey

WardsAuto is conducting a survey designed to capture feedback that will help us improve our website to better meet reader needs.

By Wards Auto • Jan. 21, 2025

‘A Train Wreck Coming’ Says NADA President on Federal EV Goals

Mike Stanton speaks out about EVs, the upcoming NADA show and more.

By Steve Finlay • Jan. 21, 2025

Industry Voices | Best Practices to Ensure Digital Deal Jacket Security

If the information contained in a deal jacket falls into the wrong hands, it can lead to identity theft, financial fraud and a host of other malicious activities.

By Ken Hill • Jan. 17, 2025

Fielding a Technician Farm Team

Dealerships partner with Sonic Tools to pave the way for tech trainees.

By Nancy Dunham • Jan. 16, 2025

Industry Voices | The 2025 F&I Outlook and Lessons of the Past 12 Months

Forward-thinking dealers pivoted their selling approach, recognizing the need to position vehicle protection products not just as add-ons, but as essential components of vehicle ownership.

By Paul McCarthy • Jan. 15, 2025

Customer Satisfaction Rises

Analysts' reports show a decline in needs-based purchases and a rise in consumer satisfaction.

By Nancy Dunham • Jan. 14, 2025

New Year, Old Tech Shortage

Here’s a refresher on how you can recruit and keep those pros.

By Steve Finlay • Jan. 13, 2025

Industry Voices | How Dealers Can Grow Consultative Relationships in 2025

Sales to commercial customers should not be one-off transactions; they should be planned and executed to focus on building lasting, mutually beneficial partnerships.

By Kathryn Schifferle • Jan. 10, 2025

Stay on Track With Tire Sales

TraXtion to showcase products at NADA that help dealers lock in tire sales.

By Alysha Webb • Jan. 9, 2025

TransUnion Forecasts Dip in Auto Loan Delinquencies

Dealers can look ahead to smoother funding for less-than-stellar credit holders.

By Jim Henry • Jan. 8, 2025

How AI Can Help Dealers Speak Customers’ Language

Spanish-speaking cohort is a fast-growing customer segment.

By Alysha Webb • Jan. 7, 2025