Dealers: Page
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Courtesy of WardsAuto
Parts and Service Business Remains Strong in Q2
The CDK cyberattack marred some dealers’ fixed-ops profits.
By Jim Henry • Aug. 30, 2024 -
Courtesy of WardsAuto
Dealers Watch As Asbury Automotive Pushes Back Against FTC
The process could yield valuable “lessons learned” for other dealerships, says dealer compliance expert Linda Robertson.
By Jim Henry • Aug. 28, 2024 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Getting Car Dealership Technicians Involved in Selling
Engaging auto technicians in the selling process maximizes profitability, Reynolds and Reynolds study finds.
By Steven Finlay • Aug. 28, 2024 -
Courtesy of WardsAuto
Labor Day Strategies for Dealers to Move More Inventory
Used EVs and money-saving offers can entice consumers.
By Alysha Webb • Aug. 27, 2024 -
Courtesy of WardsAuto
Wholesale Used Car Prices Rise
Drop in lease maturities helps spark prices.
By Jim Henry • Aug. 26, 2024 -
Courtesy of WardsAuto
Manheim Introduces New Dealer Tool for Wholesale Values
Updated reports include precise options and package data.
By Jim Henry • Aug. 23, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | The Future of Automotive Owner Engagement: Beyond the Dealership
Proactive communication by the automaker is a solid way to engage and nurture relationships with used-car owners, transfer services in this new, more digital era and ultimately foster long-term loyalty.
By Dave Nemtuda • Aug. 22, 2024 -
Courtesy of WardsAuto
Dealers Scramble to Meet Consumer Needs As Incentives Soar
New-vehicle incentives reach their highest level in more than three years, reports Kelley Blue Book.
By Nancy Dunham • Aug. 21, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | How AI Is Personalizing the Customer Experience in Automotive
By leveraging customer data and AI-driven insights, sales teams can tailor their approach to meet the specific needs and preferences of each potential buyer.
By Scott Hensly • Aug. 21, 2024 -
Courtesy of WardsAuto
More Dealers Move Toward Mobile Service
Technology platform Curbee guides dealers toward developing their own programs.
By Jim Henry • Aug. 19, 2024 -
Courtesy of WardsAuto
High interest rates, prices, continue to stall sales
Low-priced used vehicles can boost dealers’ profits.
By Jim Henry • Aug. 16, 2024 -
Courtesy of WardsAuto
Want to Find, Keep Techs? Here’s How —
Three industry veterans explain how to overcome the tech shortage and grow your shop’s talent.
By Steven Finlay • Aug. 15, 2024 -
Courtesy of WardsAuto
Rohrman Auto Group Drives Into Year 61
Parades and other community involvement remain mainstays of the group that now numbers 22 rooftops.
By Alysha Webb • Aug. 15, 2024 -
Courtesy of WardsAuto
Dealers Can Expect Higher Super Prime Originations
Overall originations remain low due in part to loan defaults.
By Nancy Dunham • Aug. 13, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | How Dealers Can Focus on Best Practices, Financial Stability
Achieving a high level of customer satisfaction requires that every department within the dealership understands and supports the F&I process.
By Tim Blochowiak • Aug. 13, 2024 -
Courtesy of WardsAuto
What’s Old Is New Again for Car Shoppers
Dealers who want to increase profits should expand the parameters of their used-car acquisitions, analyst Karl Brauer says.
By Steve Finlay • Aug. 12, 2024 -
Courtesy of WardsAuto
CDK Cyberattacks Sink Some Retail Auto Sales
Executives at publicly traded auto retailers predict many car buyers have gone elsewhere, but fixed ops customers may return,
By Jim Henry • Aug. 8, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | Credit Unions Join Forces With Dealers for the Win-Win-Win
A recent survey of credit union professionals showed they were almost unanimous about the benefits of dealership partnerships.
By Mark Chandler • Aug. 7, 2024 -
Courtesy of WardsAuto
GM Dealers Secure More Leases
The automaker’s captive finance company is credited for the rise.
By Jim Henry • Aug. 6, 2024 -
Courtesy of WardsAuto
Lamborghini CEO Steers Toward More U.S. Dealerships
Quality, production caps drive growth, demand and innovations.
By Jim Henry • Aug. 2, 2024 -
Courtesy of WardsAuto
Dealers See Lease Recovery
Leases boost profits, but earlier drops in leasing rates mean a dearth of late-model used vehicles.
By Alysha Webb • Aug. 1, 2024 -
Courtesy of WardsAuto
Group 1 Reports Strong Fixed Ops in Second Quarter
Hurricane Beryl and the CDK shutdown curtailed revenues.
By Jim Henry • July 31, 2024 -
Courtesy of WardsAuto
Going Up: J.D. Power Forecasts July Sales Uptick
Dealers still struggle with profitability as inventory begins to stabilize.
By Nancy Dunham • July 30, 2024 -
Courtesy of WardsAuto
Dealer-Suggested Service-Lane Tool Can Boost Satisfaction
UVeye, myKaarma unite for rapid-fire vehicle scans sent to customers.
By Alysha Webb • July 29, 2024 -
Courtesy of WardsAuto
Car Owners Like Technology – If They Understand It
Car dealers play a key role in educating customers about vehicles’ innovations.
By Steven Finlay • July 26, 2024
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