Dealers: Page 20
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ColumnHow Digital Buying Experiences Transform Automotive Retail
The modern vehicle has been compared to a smartphone on wheels – becoming more intelligent with each passing year. To keep up with these tech-savvy cars of the future, OEMs must put legacy models behind them and transform their retail models to be digital-first.
By Andy Howard • Feb. 9, 2024 -
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NADA Announces EV Salesperson Training, Certification
Dealers can plug into EV knowledge with ElectrifIQ.
By Jim Henry • Feb. 8, 2024 -
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New NADA Chairman Had Aspired to Be a Veterinarian
“I never thought I’d be here,” 2024 NADA Chairman Gary Gilchrist says of his new automotive leadership role.
By Steve Finlay • Feb. 7, 2024 -
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Think Before You Click
Auto finance fraud experts talk cybersecurity at Las Vegas conference.
By Jim Henry • Feb. 5, 2024 -
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Super Bowl MVP Kurt Warner Talks Moving from Stocking Shelves to NFL Stardom
As a NADA featured speaker, Kurt Warner wants to motivate dealers to reach their goals.
By Nancy Dunham • Feb. 4, 2024 -
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New NADA Chair Will Help Dealers Navigate New FTC Rules, EV Mandates
Gary Gilchrist brings an affinity for training, customer satisfaction and the franchise system to his new role.
By Nancy Dunham • Feb. 3, 2024 -
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BEN Opens AI Toolbox for NADA Attendees
“We are committed to delivering AI solutions that improve customer experience, productivity and results,” says BEN CEO Michael Zacharski.
By Steve Finlay • Feb. 2, 2024 -
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Geoffrey Pohanka Looks Ahead to NADA Successes
The outgoing NADA chair plans to continue NADA work.
By Nancy Dunham • Feb. 2, 2024 -
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Buy-Sell Activity Booms
“The industry has an overabundance of cash,” says advisor Erin Kerrigan.
By Jim Henry • Feb. 1, 2024 -
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New Diagnosis Software Closes Trade-in Appraisal Gap
"This profit-per-vehicle strategy couldn't have come at a better time,” says Jared Ricart, president of the Ohio-based Ricart Automotive Group.
By Steve Finlay • Jan. 31, 2024 -
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NADA Returns to Las Vegas
Dealers should expect top speakers, a “reinvented” schedule at Feb. 1-4 Show.
By Nancy Dunham • Jan. 31, 2024 -
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Building More Profitable, Customer-Centric Deals for Any Type of Car Buyer
New digital solutions can help dealers drive profitable, customer-centric deals on any purchase path, whether they’re online, on the phone, or in the dealership. Learn how new approaches to retailing can help dealerships be more profitable
By Cox Automotive • Jan. 31, 2024 -
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Charting the Course: Key Retail Training Strategies for 2024
Now is the time to take retail training in a new direction – one that enhances customer experiences and empowers employees by marrying sales skills with technological advancements.
By Randy Berlin • Jan. 30, 2024 -
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Brooke.ai Streamlines Service Operations
New artificial intelligence technology answers calls, schedules appointments, freeing dealership staff.
By Alysha Webb • Jan. 29, 2024 -
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Ally Sticks With Upmarket Strategy
Staying with super-prime credit customers means lower risk but also lower volume.
By Jim Henry • Jan. 24, 2024 -
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Dealers’ Revenues Fall
Automakers’ revenues remain flat or improve while consumers blame dealers for higher pricing, reports J.D. Power.
By Jim Henry • Jan. 23, 2024 -
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Dealer Satisfaction Rebounds
Shorter buying times are key to improved scores, reports Cox Automotive.
By Nancy Dunham • Jan. 22, 2024 -
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Bite-Sized Training for F&I Professionals
JM&A invests in the “next generation of mobile learning.”
By Alysha Webb • Jan. 19, 2024 -
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Rimac Throws Down Gauntlet With Unlimited-Mileage Battery Warranty
Hypercar maker's warranty move recognizes that mileage hurts BEV power packs less than age.
By Paul Myles • Jan. 19, 2024 -
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Buyers Want Seamless Insurance Purchases
Most buyers age 45 and under want to buy insurance when they buy vehicles, according to Polly survey.
By Nancy Dunham • Jan. 18, 2024 -
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Wholesale Auction Prices Could Flatten
Prices are still in a downward trend, reports Cox Automotive.
By Jim Henry • Jan. 11, 2024 -
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Sellers’ Market Screeches to a Halt
Affordability will improve, but gradually, predict Cox analysts.
By Alysha Webb • Jan. 10, 2024 -
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Survey: Zoomers Are Top Age Group Paying Cash for Cars
Some analysts believe cash comes from parents, relatives.
By Steve Finlay • Jan. 9, 2024 -
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Column
The Next Step in Automotive Marketing
Reflections on advertising trends in 2023 and looking forward to 2024.
By David McShane • Jan. 8, 2024 -
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WardsAuto Marks 100th Year
WardsAuto, one of the oldest continuously operating media outlets covering the auto industry, celebrates its 100th anniversary this year.
By WardsAuto Staff • Jan. 4, 2024
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