Dealers: Page
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Courtesy of WardsAuto
Hurricane Helene Floods Dealerships with Risks, Opportunities
As stores throughout the Southeast struggle to recover, demand for sales and service grows. Here’s how some dealers are rising to the occasion.
By Alysha Webb • Oct. 4, 2024 -
Courtesy of WardsAuto
Tune Up Service Managers’ Pitches to Recruit Techs
Plentiful work and solid career paths hold the key to hiring and keeping technicians.
By Steve Finlay • Oct. 3, 2024 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Jumping Over Insurance Cost Barriers
Dealers strategize to overcome lost sales to consumers facing rising insurance costs.
By Alysha Webb • Oct. 2, 2024 -
Courtesy of WardsAuto
Synthetic Fraudsters Target Dealers
“Fraud is evolving at such a speed that educating staff isn’t enough,” says Modives’ Russell Barner.
By Nancy Dunham , Alysha Webb • Oct. 1, 2024 -
Courtesy of WardsAuto
Dealers Won’t See Swift Sales Boost Despite Interest Rate Cut
“There are just too many macro elements in play to expect (the interest rate cut) to immediately bring in more sales,” says iSeeCars executive analyst Karl Brauer.
By Nancy Dunham • Sept. 30, 2024 -
Courtesy of WardsAuto
Fixed Ops Are Key in Buy-Sell Market
As sales slump, dealers seek repeatable earnings.
By Jim Henry • Sept. 27, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | Dynamic F&I Portfolio Management for Dealers
Dealers can capitalize on new opportunities and maximize their profit margins by regularly updating their F&I product offerings to match current market demands.
By Paul McCarthy • Sept. 26, 2024 -
Courtesy of WardsAuto
Auto Techs Get Respect. Finally.
“Before, it was all about salespeople being the most valued employees,” says dealership service director Stephen Hill.
By Steven Finlay • Sept. 25, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | Government Incentives’ Impact on EV Sales
EVs can only gain market traction when consumer affordability and manufacturer viability are balanced.
By Danny Battaglia • Sept. 24, 2024 -
Courtesy of WardsAuto
Sticker Shock Jolts Consumers
Edmunds reports 75% of surveyed consumers say high prices put the brakes on vehicle purchases.
By Steve Finlay • Sept. 23, 2024 -
Courtesy of WardsAuto
Answering the Call for Service
Pied Piper study shows quick telephone engagement boosts loyalty.
By Alysha Webb • Sept. 20, 2024 -
Courtesy of WardsAuto
Capital One Debuts Supercharged ‘Business Card’ for Car Dealers
“We quickly thought, ‘This is something we can use,’” says car dealer Kris Gaerlan.
By Steven Finlay • Sept. 19, 2024 -
Courtesy of WardsAuto
‘Do I Really Need That Stuff?’
Many consumers question the need for some advanced technology in modern cars, according to a J.D. Power survey.
By Steven Finlay • Sept. 18, 2024 -
Courtesy of WardsAuto
Column
Leveraging Your Automotive Chatbot
To fully leverage the potential of AI chatbots, auto lenders must carefully select and implement the right technology while ensuring compliance with security, privacy and associated consumer risks. Not all AI data is created equal, and not all chatbots are created alike.
By Jessica Gonzalez • Sept. 17, 2024 -
Courtesy of WardsAuto
Findlay Automotive Group Grants Wishes
The giving-back culture inspires employees, community members.
By Alysha Webb • Sept. 16, 2024 -
Courtesy of WardsAuto
New Fraud Risks Rise, Experian Reports
Dealers urged to battle technology with technology.
By Alysha Webb • Sept. 13, 2024 -
Courtesy of WardsAuto
Wholesale Used-Car Prices Shrink, Reports Manheim
The pace has slowed but still brings relief to dealers and consumers.
By Jim Henry • Sept. 12, 2024 -
Courtesy of WardsAuto
Cybersecurity Best Practices Are a Necessity Now, Say Panelists
Low-hanging fruit includes staff training and a daily backup.
By Alysha Webb • Sept. 11, 2024 -
Courtesy of WardsAuto
Toyota’s Future Bright, Exec Says
Low incentives, high sales and multiple investments support dealers’ future successes.
By Nancy Dunham • Sept. 10, 2024 -
Courtesy of WardsAuto
‘Stop-In’ Service Boosts Customer Scores, Technician Satisfaction and Service Profits for Pohanka Group
Dealers should consider hybrid models as they consider the new system.
By Nancy Dunham • Sept. 9, 2024 -
Courtesy of WardsAuto
Leasing Offers Welcome Boost to Dealer Profits, Experian Reports
Vehicle sales continue to sag due to high interest rates.
By Jim Henry • Sept. 6, 2024 -
Courtesy of WardsAuto
Opinion
Industry Voices | Navigating New Rules for Secure Digital Transport of Data
Auto dealerships should consider various strategies such as educating employees about the importance of data privacy and the risks associated with data in transit.
By Karl Falk • Sept. 5, 2024 -
Courtesy of WardsAuto
Economist Tom Kontos Says Farewell to Wholesale Auctions
The pioneering analyst and author of “Kontos Kommentary” reflects on his career.
By Jim Henry • Sept. 4, 2024 -
Courtesy of WardsAuto
U.S., Canadian Build-to-Order Vehicle Purchases Growing, Experts Say
Canadian analysts DesRosiers Automotive Consultants say build-to-order light-vehicle purchases expanded during the vehicle shortages of 2021-2023 and may persist; dealers predict BTO will comprise 45.3% of Canadian auto sales in 2030.
By Keith Nuthall • Sept. 3, 2024 -
Courtesy of WardsAuto
J.D. Power Revises Its EV Retail Share Forecast
Buyer interest, adoption will be slower than expected.
By Nancy Dunham • Sept. 3, 2024
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