Dealers: Page 21
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Courtesy of WardsAuto
Sense of Mission Essential for Family-owned Dealerships, Consultant Says
Striving for efficiency and insisting on accountability can help auto retailers work around “mom-and-poppy” issues.
By Alysha Webb • Feb. 23, 2024 -
Courtesy of WardsAuto
Cox Automotive Chief: Car Dealers ‘Meaningful’
Cox Automotive President Stephen Rowley talks dealers and the future of auto retailing.
By Steve Finlay • Feb. 22, 2024 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Dealerships’ Parts and Service Revenue Booms
Fixed Ops Helps Offset Low Vehicle Gross Profits
By Jim Henry • Feb. 21, 2024 -
Courtesy of WardsAuto
Column
Peak Auto and the Problems It Presents
The auto industry can pray that household income miraculously starts growing much faster, or that it can figure out how to slash costs to make cars more affordable while trying to find new sources of revenue.
By John McElroy • Feb. 20, 2024 -
Courtesy of WardsAuto
Stellantis Dealers Will Have Slimmed-Down Inventories
Manufacturer exec tells dealers the drop will be about one-third.
By Jim Henry • Feb. 16, 2024 -
Courtesy of WardsAuto
Column
Is It Time to Rebrand ‘Recall’?
Conventional understanding and thinking around repairs, service and upgrades is changing for millions of consumers and the OEMs that sell to them.
By David Kelly • Feb. 15, 2024 -
Courtesy of WardsAuto
Dealers Boost Revenue With Leasing Option
Leasing offers lower monthly payments needed by some new-car shoppers, TransUnion reports.
By Alysha Webb • Feb. 14, 2024 -
Courtesy of WardsAuto
Wholesale Used-Vehicle Prices Stabilizing
Small gains in used-vehicle values may come this year, reports Cox Automotive.
By Jim Henry • Feb. 12, 2024 -
Courtesy of WardsAuto
Column
How Digital Buying Experiences Transform Automotive Retail
The modern vehicle has been compared to a smartphone on wheels – becoming more intelligent with each passing year. To keep up with these tech-savvy cars of the future, OEMs must put legacy models behind them and transform their retail models to be digital-first.
By Andy Howard • Feb. 9, 2024 -
Courtesy of WardsAuto
NADA Announces EV Salesperson Training, Certification
Dealers can plug into EV knowledge with ElectrifIQ.
By Jim Henry • Feb. 8, 2024 -
Courtesy of WardsAuto
New NADA Chairman Had Aspired to Be a Veterinarian
“I never thought I’d be here,” 2024 NADA Chairman Gary Gilchrist says of his new automotive leadership role.
By Steve Finlay • Feb. 7, 2024 -
Courtesy of WardsAuto
Think Before You Click
Auto finance fraud experts talk cybersecurity at Las Vegas conference.
By Jim Henry • Feb. 5, 2024 -
Courtesy of WardsAuto
Super Bowl MVP Kurt Warner Talks Moving from Stocking Shelves to NFL Stardom
As a NADA featured speaker, Kurt Warner wants to motivate dealers to reach their goals.
By Nancy Dunham • Feb. 4, 2024 -
Courtesy of WardsAuto
New NADA Chair Will Help Dealers Navigate New FTC Rules, EV Mandates
Gary Gilchrist brings an affinity for training, customer satisfaction and the franchise system to his new role.
By Nancy Dunham • Feb. 3, 2024 -
Courtesy of WardsAuto
BEN Opens AI Toolbox for NADA Attendees
“We are committed to delivering AI solutions that improve customer experience, productivity and results,” says BEN CEO Michael Zacharski.
By Steve Finlay • Feb. 2, 2024 -
Courtesy of WardsAuto
Geoffrey Pohanka Looks Ahead to NADA Successes
The outgoing NADA chair plans to continue NADA work.
By Nancy Dunham • Feb. 2, 2024 -
Courtesy of WardsAuto
Buy-Sell Activity Booms
“The industry has an overabundance of cash,” says advisor Erin Kerrigan.
By Jim Henry • Feb. 1, 2024 -
Courtesy of WardsAuto
New Diagnosis Software Closes Trade-in Appraisal Gap
"This profit-per-vehicle strategy couldn't have come at a better time,” says Jared Ricart, president of the Ohio-based Ricart Automotive Group.
By Steve Finlay • Jan. 31, 2024 -
Courtesy of WardsAuto
NADA Returns to Las Vegas
Dealers should expect top speakers, a “reinvented” schedule at Feb. 1-4 Show.
By Nancy Dunham • Jan. 31, 2024 -
Courtesy of WardsAuto
Building More Profitable, Customer-Centric Deals for Any Type of Car Buyer
New digital solutions can help dealers drive profitable, customer-centric deals on any purchase path, whether they’re online, on the phone, or in the dealership. Learn how new approaches to retailing can help dealerships be more profitable
By Cox Automotive • Jan. 31, 2024 -
Courtesy of WardsAuto
Charting the Course: Key Retail Training Strategies for 2024
Now is the time to take retail training in a new direction – one that enhances customer experiences and empowers employees by marrying sales skills with technological advancements.
By Randy Berlin • Jan. 30, 2024 -
Courtesy of WardsAuto
Brooke.ai Streamlines Service Operations
New artificial intelligence technology answers calls, schedules appointments, freeing dealership staff.
By Alysha Webb • Jan. 29, 2024 -
Courtesy of WardsAuto
Ally Sticks With Upmarket Strategy
Staying with super-prime credit customers means lower risk but also lower volume.
By Jim Henry • Jan. 24, 2024 -
Courtesy of WardsAuto
Dealers’ Revenues Fall
Automakers’ revenues remain flat or improve while consumers blame dealers for higher pricing, reports J.D. Power.
By Jim Henry • Jan. 23, 2024 -
Courtesy of WardsAuto
Dealer Satisfaction Rebounds
Shorter buying times are key to improved scores, reports Cox Automotive.
By Nancy Dunham • Jan. 22, 2024
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