New car and light truck sales will moderate somewhat in 2002, but remain strong compared to historical standards. That's a forecast by Paul Taylor, chief economist for the National Automobile Dealers Association, who studies various economic...
PAT LIND SUGGESTS REVAMPING CUSTOMER satisfaction surveys. Critics claim they're misleading. Lind cites the woes of a GM dealer who said here in January that most of his customers give his dealership a very satisfied score, but GM nevertheless...
Most of the dealers who sell General Motors Corp.'s dying Oldsmobile brand came to the national auto dealers' convention hoping GM would offer some new financial help for them, or even reverse course and decide to keep Oldsmobile going. But GM...
Don't eat shipping's extra costs Your manufacturer charges about 13% for overnight and emergency parts orders. Do you? Add an additional line to your doc sheet (new account number) to track the credits received when charging your customers for...
Hyundai Motor to invest in Chinese venture Hyundai Motor Co. Ltd. signed a memorandum of understanding last month with Beijing Automotive Industry Holding Co. to establish a joint venture operation in Beijing. A Hyundai spokesman says the JV will...
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CHICAGO Ford Motor Co. had plenty of news to make here at the Chicago Auto Show in February, what with the arrival of the new SVT Mustang Cobra and the announcement that the auto maker's plant here in the Windy City will assemble the CrossTrainer...
In his first major speech as president of General Motors Corp.-North America, Gary Cowger criticizes the Japanese government for driving down the value of the yen. Speaking at a Chicago Auto Show breakfast, Cowger says Japanese auto makers have...
It takes money to make money, or so the saying goes. Likewise, it takes money to design and make a car easily topping $1 billion by conventional platform standards. So it has been a rough ride the past year for automotive engineers who have to do...
Valeo SA says that extensive R&D into combining functions of a standard engine-mounted alternator with that of a starter motor has produced the Starter Alternator Reversible System, which has achieved its technical objectives. The unit looks like...