Operations: Page
-
About
WARD'S has many news, data and analysis products to meet virtually any information need. Our widely trusted reporting and data has earned WARD'S Communications a reputation as THE SOURCE for global auto industry news and analysis.
Nov. 23, 2005 -
Support & Contact
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Subscriber SupportWardsAuto.com subscribers with questions about accessing the site's subscription area or their subscription arrangements m...
Nov. 23, 2005 -
Contact Northeast
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Northeast and Southern U.S.William J. Doucettephone: 603-236-3310fax: 603-236-3304PO Box 366Waterville Valley, NH [email protected]
Nov. 18, 2005 -
Contact Mich-Ohio
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Detroit/Midwest U.S.Dyanna Hurleyphone: 586-983-4252fax: 586-264-881733138 SomersetSterling Heights, MI [email protected]
Nov. 18, 2005 -
Contact Sales Manager
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.For Alaska, Hawaii andInternational AdvertisersJim Bush,Managing Directorphone: [email protected]
Nov. 18, 2005 -
Contact West
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Western U.S.Woody Newellphone: 360-944-6572fax: 360-944-845214000 S.E. 25th CircleVancouver, WA 98683 [email protected]
Nov. 18, 2005 -
WARD’S Contact
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Click on your state to contact your Ward's representative.CLICK HERE if outside the United States. Ward's RepresentativesWestern U.S.W...
Nov. 17, 2005 -
Ward’s e-newsletters
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Sign up today to start receiving a weekly update of new content posted to WardsAuto.com, as selected by our editors. We'll send you hot ne...
Nov. 17, 2005 -
WDB Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. WARD'S Dealer Business delivers the best reach and editorial environment for your message. WARD'S Dealer Business is the industry's most c...
Nov. 11, 2005 -
WAW Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.WARD'S AutoWorld is preferred by your customers, or your ad is free.From its inception, WARD'S AutoWorld has delivered a "beyond the headlin...
Nov. 11, 2005 -
OEM-Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.The automotive OEM industry has relied on WARD'S information for more than 80 years, and we have expanded our relationships with this audien...
Nov. 10, 2005 -
Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.
Nov. 9, 2005 -
The Fighting Irishman
Pick a name Feisty Fin, Fightin' Fin. Both describe Finbarr O'Neill, CEO and president of the Reynolds and Reynolds Co. Spend some time with him and pugnacious or feisty are not the first things one would think of O'Neill, a reserved, soft-spoken gentleman whose voice retains a slight hint of a native Irish lilt. But he is not adverse to a good fight. O'Neill is 11 months into a 3-year contract as
By Cliff Banks • Nov. 1, 2005 -
Case for No Negotiation
One of the more interesting aspects of domestic auto makers' employee discounts for everyone was the warm reception consumers gave to haggle-free sales environments. My company provides a number of dealers with training that helps them establish a negotiation-free sales (NFS) process. There is a lot to be said for this form of selling. But clearly it is not for every dealer. There is a lot more to
By Mark Rikess • Nov. 1, 2005 -
What To Ask DMS Firms
Confusion, confusion, confusion. That's what I see and hear out there. Dealers and their management teams are confused about dealer management systems (DMS). It is no small wonder why. The playing field is shifting. There are new providers entering the automotive computer-provider business. Smaller vendors are increasing their market share and are now being recognized as viable alternatives. One thing
By Wayne A. Fortier • Nov. 1, 2005 -
Guide to eBay Motors
A few years ago, predicting that consumers would buy dealerships' new or used vehicles from photos and descriptions on Internet pages, would have: (a) brought forth the men in white jackets, (b) caused uproarious laughter or (c) generated $14 billion in sales. Choosing (c) would place you among the thousands of automobile dealers who have already logged on to eBay Motors, a growing auction marketplace
By Marty Bernstein • Nov. 1, 2005 -
Titan to Miss 100k Sales Goal
Nissan North America Inc.'s fullsize Titan pickup truck will do about the same volume this year as it did last year. Jed Connelly, NNA senior vice president-sales and marketing, says Titan again likely will miss its annual sales goal of 100,000 units set with its debut two years ago. Nissan delivered 83,848 Titans in the U.S. in calendar 2004, and 91,296 in the most recent fiscal year.
Nov. 1, 2005 -
How to Stay Union-Free
Faced with membership and revenue declines, union leadership must find ways to increase the rank and file. Organizers are not waiting for disgruntled employees to approach them. They will approach employees first to persuade them that authorizing a union to represent them is in their best interest. Even if you think you have the most loyal, dedicated and satisfied employees on the planet, don't be
By STEVE SMITHMEYER • Nov. 1, 2005 -
ASEAN Prospers From Free-Trade Agreements
Negotiations over lowering automotive trade barriers in Asia/Pacific intensified in 2005, with the hope of providing foreign companies a level playing field while strengthening the region's status and giving domestic auto makers a jump on competitors. The economic meltdown of 1997-1998 is history, and recovery in the region is well under way. After slumping to 479,000 in 1998, vehicle sales reached
By Barbara McClellan • Nov. 1, 2005 -
Auto Industry Tries to Assess Katrina’s Destructive Consequences
Auto makers say it is too early to gauge the effect Hurricane Katrina will have on the U.S. economy and vehicle sales. The unparalleled nature of Hurricane Katrina's path of destruction a decapitating blow to the U.S. transportation and oil refining networks means its consequences are more difficult to forecast than other major storms. Given the uncertainty that still exists around the extensive structural
By Brian Corbett • Oct. 1, 2005 -
Tips on Manager Hiring
Too often dealerships delegate the Internet management role to mediocre sales people that are just good guys who have not had much sales success on the floor. But the person you pick as your Internet sales manager will either bring customers to your dealership or drive them away. The number of customers using the Internet for car shopping is at record levels and your dealership needs to be prepared
By David Kain • Oct. 1, 2005 -
Coming Up Short
It sounds almost nonsensical, but even though the U.S. auto industry leads all industries in layoffs, it soon may face an acute labor shortage. The problem: There is a huge gap forming between the kind of workers and skills currently available and those that will be needed in the future. Some companies already are struggling to find the appropriate skilled workers for their facilities, and the problem
By Steve Miller • Oct. 1, 2005 -
A Guide to SEMA Show
It may seem like a jungle at the Nov. 1-4 Specialty Equipment Market Assn. (SEMA) Show, featuring aftermarket trends, technology and products. There are 2,000 exhibitors across 1 million sq. ft. covering all three halls of the giant Las Vegas Convention Center. More than 1,000 new products will be showcased this year, the 39th show. It is best you have a plan of attack for this motor mecca. More than
By DAVE SKROBOT • Oct. 1, 2005 -
Watch Out for F Word
It doesn't take a rocket scientist or a CPA to realize that we are now operating in an ever-changing, highly regulated business environment. Since the Enron scandal, the concept of internal controls and regulations has required management to step back and look at how it has been overseeing operations. These internal procedures take on a new meaning as new litigations come to light. Dealerships have
By John Davis • Oct. 1, 2005 -
China’s Design on Europe Has Auto Industry Worried
FRANKFURT – Chinese auto makers are hungry for new overseas markets, and Europe seems to be at the top of their target list. Recent figures released by the European Commission show China’s trade surplus with the European Union in "vehicles and other machinery" for the year’s first half was $23 billion and still climbing. Earlier this year, a worried Commission set up CARS 21, a high-level "stakeholder
By Alan Osborn • Sept. 23, 2005