Operations: Page 209


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    Suzuki Re-Enters Midsize Sedan Segment

    Set for production by 2010, the Kizashi concept makes a bold styling statement, with a dramatic waterfall grille, high beltline and an upscale, aspirational flair.

    By Tom Murphy • March 20, 2008
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    Pontiac Urged to Adopt El Camino Name

    The 2-door, rear-wheel-drive car-based pickup doesn’t have an official name yet, and GM is inviting the public to have a say.

    By Tom Murphy • March 20, 2008
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    Trendline

    Automotive Manufacturing

    Production strategies are changing rapidly as tariffs and shifts in consumer buying patterns affect the industry.

    By WardsAuto staff
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    New Malibu Powers Chevy Car Sales

    Chevrolet’s marketing director says 12,600 Malibus were sold in February, bringing the year-to-date total to 27,001 and putting the Malibu on track for an annual rate of 154,000 units.

    By Herb Shuldiner • March 7, 2008
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    Maruyama New President of Denso North America

    Haruya Maruyama, a 30-year Denso veteran, replaces Mitsuo Matsushita. While in Germany, Maruyama was responsible for all sales activities throughout Europe.

    By Ward's Staff • March 7, 2008
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    New Autoliv Night Vision to Boost Sales, Protect Pedestrians

    The supplier’s second-generation technology debuts next year on an ’09 model with improved software for better pedestrian detection.

    By Herb Shuldiner • March 5, 2008
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    Japanese Expected to Play Minor Role in Indian Car Market

    With the exception of Suzuki, HSBC analysts doubt Japanese auto makers will be able to develop profitable businesses in India in the near term.

    By Mack Chrysler • Feb. 26, 2008
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    Suzuki Stills Sees Room for Midsize Sedan

    A future D-segment sedan would provide something between a baby step and quantum leap for Suzuki’s brand image, a company official says.

    By Feb. 19, 2008
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    Industry Loses a Pioneer

    Michael Waldrop, eCommerce Director for Asbury Automotive Group’s Florida region, passed away Wednesday, February 6, 2008. He was 39 years old.

    By Ward's Staff • Feb. 15, 2008
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    Recessions Don’t Necessarily Hurt Auto Sales

    While NADA’s chief economist anticipates a “non-recession” in 2008, he predicts U.S. light-vehicle sales will drop to 15.7 million units, 400,000 fewer deliveries than like-2007.

    By Feb. 11, 2008
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    In This Corner: Ric Flair Finance

    Billed as The Nature Boy during his long and lively professional wrestling career, Ric Flair is now in the loan business, including direct auto financing. The response to Ric Flair Finance's website, www.ricflairfinance.com, was reportedly so great, it was shut down for a period after it debuted. There are click links for mortgage, auto-loan and loan- refinancing applications. A come-on on the homepage

    By Feb. 1, 2008
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    Plan Your Opportunities Now

    What do you plan to do differently this year to improve your dealership performance? Hopefully, you and your staff feel you made progress as an organization during 2007. But there may be areas for improvement. If there are opportunities, what are your plans to take advantage of them? About 16.1 million new vehicles were sold in 2007. In 2008, if forecasted sales drop by as much as 500,000 units, we

    By Tony Noland • Feb. 1, 2008
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    Subprime Auto Borrowers Fret

    A survey says Americans are getting nervous when it comes to their chances of getting a car loan, because of the subprime mortgage crisis. Polled people were asked: Given the fallout in the subprime mortgage market, how concerned are you that your ability to obtain credit for something like a car loan will be affected? One-third said they were or concerned their credit may be at risk. GDEXAuto, a

    By Feb. 1, 2008
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    The Customers From Hell

    Customer horror stories about car dealers abound. But how about dealers' horror stories about customers who can be abusive, unfair and downright obnoxious? How do dealership professionals handle customers from hell or at least those who are hot under the collar? We asked several veteran dealers to share their experiences with angry customers and how they handled the situations. In a nutshell, here's

    By Lillie Guyer • Feb. 1, 2008
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    Is It the Lead or Salesperson?

    An auto maker debuts a hot new car, prompting a flood of Internet leads at auto dealerships. But not all those inquiries are from serious prospects. Many are casual contacts by people who are interested in an all-new product but not necessarily ready or able to buy it. The spike in leads can jam a dealership's Internet department, which can handle only so many inquiries and doesn't readily know which

    By Feb. 1, 2008
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    Information Used To Score Internet Sales Leads Comes From All Sorts of Sources

    Information used to score Internet automotive leads comes from various sources, such as data from auto makers indicating which prior Internet prospects became car buyers. Past behavior predicts future performance, says Jack Bowen, chief marketing officer for Urban Science a firm that developed lead scoring seven years ago. Other buying predictors include lists of previous owners, people with vehicles

    By Feb. 1, 2008
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    Sorry Old Chap, We’re Repossessing Your Car

    British politeness extends to how vehicles are repossessed in the U.K., says Roger Gewolb, an American who heads a Britain-based lending firm, Park Finance Holdings. We have a police cruiser nearby when we repossess cars, but a huge number of people miraculously go in the house and come out with the money so they can keep the car, he says at a recent Auto Finance Summit. All British people are polite,

    By Feb. 1, 2008
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    Hummer H3T Crew-Cab Pickup to Bow in Chicago

    GM placed an overriding priority on the H3T’s off-road capability in an effort to maintain a brand character that dates back to the first H2 in 2002 and the military-bred H1 from 1992.

    By James M. Amend • Jan. 31, 2008
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    Sky’s Limit for Webasto’s New Sunroof

    Webasto plans an “unparalleled push” to get auto dealers to sell its new aftermarket sunroof.

    By Jan. 30, 2008
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    Auto Makers Ask EU to Support Eco-Driving

    Europe has no legislation encouraging drivers to keep steady speeds, avoid sharp accelerations and other behaviors that increase emissions.

    By Chris Jones • Jan. 29, 2008
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    New Coating Process Cuts Sludge 80% at CAMI

    While zirconium has been used in other industries for corrosion protection, it has taken 13 years for PPG to develop it for the automotive industry.

    By William Diem • Jan. 18, 2008
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    CHAMCO Looks to Begin Exports to U.S. This Year

    Half of the importer’s 150 dealers have been lined up and it is working on establishing an R&D facility on the West Coast under the direction of Steve Saleen.

    By Jan. 17, 2008
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    MDI Air Car to Be Built in Melbourne

    The OneCAT, which can cover nearly 100 miles on compressed air alone, will go on sale later this year following demonstrations in France, Australia and New Zealand.

    By Alan Harman • Jan. 16, 2008
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    Mini Sales Hit All-Time High in 2007

    The auto maker's U.S. sales hit 42,000 units last year, up 7% from 2006.

    By Jan. 14, 2008
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    Tata Unveils Highly Anticipated One Lakh Car

    The Indian auto maker promises 47 mpg and emissions that are below current Indian regulatory levels.

    By Jan. 10, 2008
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    Oak Ridge Creates Super-Water Repellant

    The crushed glass-based nano-coating holds microscopic air pockets, allowing water and grime to bounce off coated surfaces.

    By Herb Shuldiner • Jan. 3, 2008