Dealers: Page 94
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Courtesy of WardsAuto
Near-Death Experience Changes Dealer Group
Cardinale Automotive goes from a market-based to management-based organization.
By Tom Beaman • Sept. 12, 2013 -
Courtesy of WardsAuto
Un-Silent Cal, the Great American Car Dealer
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Calvin Coolidge was a tight-lipped U.S. president nicknamed “Silent Cal.” He once said, “I will never be hurt by what I have not said....
By Steve Finlay 2 • Sept. 10, 2013 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Service Customers Want Transparency, Control
Dealerships have much to learn about delivering a customer-centric experience, says a business-retention coach.
By Jim Leman • Sept. 10, 2013 -
Courtesy of WardsAuto
BMW Names New Head of Marketing
The executive has been with the auto maker since 2001, beginning with marketing at Mini before stepping into a senior role at BMW.
By WardsAuto Staff • Sept. 5, 2013 -
Courtesy of WardsAuto
Ford Retail Sales Propel August Increase
The auto maker sold 216,017 vehicles in August, with 79% representing retail sales, the most since 2006.
By Byron Pope • Sept. 4, 2013 -
Courtesy of WardsAuto
Make Dealership Remote Security Work for You
Being able to check in on the dealership remotely and receive automatic notifications that it’s being opened and closed on time each day provides a lot of peace of mind.
By Rick Volpe • Sept. 4, 2013 -
Courtesy of WardsAuto
Getting Used Cars Lot-Ready Pays Off
The No.1 dealership on WardsAuto Remarketing 150 makes its pre-owned inventory look like new.
By Alysha Webb • Aug. 26, 2013 -
Courtesy of WardsAuto
Driver’s License Delays Don’t Mean Youth Dislike Cars
Auto makers, with good reason, keenly watch the buying habits of Millennials, who will represent 40% of U.S. new-car sales by 2020.
By Steve Finlay • Aug. 23, 2013 -
Courtesy of WardsAuto
Combined Internet Marketing Packs Punch
Prospective buyers do not head out looking for billboards so they can gather information on where to buy a car.
By Sean V. Bradley • Aug. 22, 2013 -
Courtesy of WardsAuto
Dealership Follows Founder’s ‘3-Legged Milk-Stool’ Philosophy
JR Malouff says he and other store managers in the Larry Miller dealership group learn from each other.
By Tom Beaman • Aug. 20, 2013 -
Courtesy of WardsAuto
More Women Than Men Prefer Auto Leasing
Women lease more because of lower monthly payments, says H. Paul Ritchie, president of Hagerstown Honda.
By Alysha Webb • Aug. 16, 2013 -
Courtesy of WardsAuto
Used-Car Aging Policies Avert Dealer Losses
A properly positioned inventory allows dealers to act as aggressive wholesale buyers rather than flounder as distressed sellers.
By Tony Noland • Aug. 14, 2013 -
Courtesy of WardsAuto
Two Cars Better Than One
An auto analyst says sales would be higher if 35- to 44-year-olds bought multiple cars.
By Steve Finlay • Aug. 6, 2013 -
Courtesy of WardsAuto
Service Departments Look Beyond Their Franchises
Some dealers see working on all makes and models as a way to increase business and attract new customers.
By Alysha Webb • Aug. 6, 2013 -
Courtesy of WardsAuto
Experts Tell How to Spot, Stop Bad People at Dealerships
Dealerships can be scenes of violence, but more often they are hurt by the actions of toxic employees.
By Jim Leman • Aug. 5, 2013 -
Courtesy of WardsAuto
Chicago-Area Car Dealers Warned of Key-Swap Scam
The thieves return a key when done inspecting the car, but it’s not the actual one. Either they take the real key with them or hide it in the car and return a short time later to slip in and take it for a "one-way" test drive.
By Jim Mateja • Aug. 2, 2013 -
Courtesy of WardsAuto
Backbone of Dealerships: Auto Techs
The men and women who fix cars deserve more respect than they get.
By Lee Harkins • July 18, 2013 -
Courtesy of WardsAuto
Leasing Protection Plans Gain Popularity
With leasing on the rise, dealership finance and insurance departments look for ways to earn money from those deals.
By Alysha Webb • July 8, 2013 -
Courtesy of WardsAuto
F&I Managers Tell What It Takes
Finance and insurance managers describe their job skills, challenges and best career advice they’ve received.
By Steve Finlay • July 2, 2013 -
Courtesy of WardsAuto
Chevy Silverado Marketing Conjures Up Familiar Themes
The Silverado marketing campaign will kick off with an original song by Grammy-nominated recording artist Will Hoge. The song “Strong” will debut as a music video and television commercial.
By James M. Amend • July 2, 2013 -
Courtesy of WardsAuto
Disgruntled as a Customer, He Bought the Dealership, Then Lots More
Herb Chambers went from selling copier machines to cars. His dealer group delivered 65,829 vehicles last year.
By Lillie Guyer • June 25, 2013 -
Courtesy of WardsAuto
Dealers Should Pay Attention to Pay Plans
Recording and tracking individual components of total expenses almost always leads to improvements.
By Tony Noland • June 17, 2013 -
Courtesy of WardsAuto
Experts Say Sell Service Contracts in Service Lanes
The back shop is a good place for taking another crack at pitching vehicle service contracts.
By Steve Finlay • June 13, 2013 -
Courtesy of WardsAuto
Dealerships Are Customers, Too
Dealership enthusiasm for technology falters when the promised silver bullet jams.
By Jim Leman • June 12, 2013 -
Courtesy of WardsAuto
Colorado Dealers Pull Polluters Off the Road
A state trade association shows how auto industry leaders can be environmental leaders, as well.
By Tim Jackson • June 7, 2013
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