Dealers: Page 76
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Courtesy of WardsAuto
Should F&I Dept. Stay or Go?
Two auto-retailing people debate the pros and cons of F&I as a standalone car dealership department.
By Jim Leman • Aug. 16, 2016 -
Courtesy of WardsAuto
Why Professional Training Remains Essential for Car Dealers
Training not always is treated as a priority and often is set aside to focus on hitting aggressive monthly sales targets.
By Max Zanan • Aug. 15, 2016 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Survey Shows Word-of-Mouth Has Say in Used-Car Sales
Auto Trader research shows 30% of survey respondents bought a car in 2014 based on dealer reviews or recommendations by family and friends.
By Paul Myles • Aug. 9, 2016 -
Courtesy of WardsAuto
He Stopped ‘Selling’ and Sold More Cars
“Sell, sell, sell is the wrong way to sell,” says Dishon Putz, a dealership general manager.
By Steve Finlay • Aug. 8, 2016 -
Courtesy of WardsAuto
Chevy Pulls Down GM Volume in July, But Retail Share Rising
GM estimates its retail market share rose a full point in July to 17.9%, its highest level since December 2011.
By David Zoia Editor • Aug. 2, 2016 -
Courtesy of WardsAuto
Device Tells Drivers, Dealers When Something’s Wrong
Dealer Connect continuously scans a vehicle’s operating status. It reports problems via a smartphone app.
By Steve Finlay • Aug. 1, 2016 -
Courtesy of WardsAuto
Researchers Say More Car Shoppers Tuned In to Video
CitNOW says 75% of car buyers already use video to research their next purchase before setting foot in a showroom.
By Alan Harman • July 28, 2016 -
Courtesy of WardsAuto
Automotive VR Ready to Blast Off, Evox Execs Say
“The mass production of headsets is months away, not years,” says Dave Weber, vice president-sales and marketing.
By Steve Finlay • July 25, 2016 -
Courtesy of WardsAuto
Check On How F&I Managers Sell and Feel
Kip Urban monitors departmental performance at car dealerships.
By Jim Leman • July 20, 2016 -
Courtesy of WardsAuto
Manheim Expands A-to-Z Inventory to Car Dealers
“Yes, we do auctions, but we want to emphasis the value of our other services,” says Janet Barnard, president of Cox Automotive Inventory Solutions.
By Steve Finlay • July 20, 2016 -
Courtesy of WardsAuto
Going Digital: How Strategic Signage Creates Exceptional Customer Experience
Car owners spend 400 million hours annually at dealerships, providing a huge opportunity for dealers to build relationships via targeted digital messaging.
By Jerry Daniels • July 19, 2016 -
Courtesy of WardsAuto
Gong Wrong at Car Dealerships
Some dealer relics of the past don’t belong in modern stores, says Charles Kim, Kia’s retail development director.
By Steve Finlay • July 19, 2016 -
Courtesy of WardsAuto
College Grads Replace Grease Monkeys at Dealerships
Dealer associations and colleges team up to train today’s auto technicians, who are in short supply.
By Alysha Webb • July 19, 2016 -
Courtesy of WardsAuto
Car Dealership Goes From Mistrusted to Likeable
Store that received Honda President’s Award once got “you-suck” reviews.
By Steve Finlay • July 18, 2016 -
Courtesy of WardsAuto
Managers Who Can Make or Break Car Dealerships
The F&I manager must be an experienced orator, marketer, active listener – and more.
By John Stephens 1 • July 15, 2016 -
Courtesy of WardsAuto
Car Buyers Want Amazon-Like Dealership Experience
It is a natural transition that car dealers open their “virtual doors” and embrace online car shopping, says Max Zanan.
By Max Zanan • July 13, 2016 -
Courtesy of WardsAuto
As Vehicle Prices Rise, So Do Loan Lengths
Car consumers typically stretch loans to lower monthly payments. Even so, borrowers can fall behind, TransUnion says.
By Steve Finlay • July 12, 2016 -
Courtesy of WardsAuto
Now I Lay Me Down to Sleep – at the Car Dealership
Dinner conversation at her household centered on the family business, Jessica Germain recalls.
By Tom Beaman • July 12, 2016 -
Courtesy of WardsAuto
Today’s Auto Dealer Revolution Traces Back to Saturn
It was billed as “a different kind of car company.” In lasting ways, it was.
By Steven Finlay • July 11, 2016 -
Courtesy of WardsAuto
Start-Up Firm Specializes in Financing F&I Add-Ons
Justin Lane says his company gives dealers the ability to sell products to customers who would otherwise need to pay cash or use credit cards.
By Jim Leman • July 7, 2016 -
Courtesy of WardsAuto
A Guide to Navigating Lead-Generation Ecosystem
If you think of an online marketing campaign like a car, everything needs to run smoothly for it to work. If one thing begins to function incorrectly, everything can fall apart, resulting in a loss of leads.
By Aaron Wittersheim • July 6, 2016 -
Courtesy of WardsAuto
JLR Opens Doors of SVO Tech Center
SVO was created in June 2014 and is responsible for halo products, vehicle personalization and classic car programs by Jaguar Land Rover Classics.
By Paul Myles • July 5, 2016 -
Courtesy of WardsAuto
Dealers Keep Wary Eye on Tesla’s Nordstrom Showcase
Tesla representatives at Nordstrom are able to offer test drives in the shopping center’s parking lot but can’t actually sell anything – yet.
By Erik Derr 1 • July 5, 2016 -
Courtesy of WardsAuto
Differences Aside, Dealers, Automakers on Same Team
“Dealer success is the key to our success,” says Christian Meunier of Nissan.
By Tom Beaman • June 27, 2016 -
Courtesy of WardsAuto
Hard-Charging Dealer Tries to Make It Fun
Scott Simons, who as a teen negotiated loan rates with F&I managers on behalf of his father, always wanted to run a car dealership.
By Steve Finlay • June 24, 2016
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