Dealers: Page 24
-
Courtesy of WardsAuto
Dealers May Want to Head to High School
One dealer group filled tech shortages with recent secondary school grads.
By Steve Finlay • Oct. 4, 2023 -
Courtesy of WardsAuto
How Dealers Can Navigate CPI Agreements With Automakers
Optimally, service business provides enough money to pay a significant share of the dealership’s total overhead. Securing the highest warranty rate allowed by law, therefore, benefits every aspect of your business.
By Chris Forgione • Oct. 3, 2023 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Study Underway to Research Diversity Numbers
Project’s goal to establish baseline, increase recruitment.
By Jim Henry • Sept. 29, 2023 -
Courtesy of WardsAuto
Column
Mystery Shopping Insights to Win Customers Over the Phone
Only 28% of dealership representatives showed appreciation for the customer's interest in their vehicles or services. This is a missed opportunity to make the customer feel valued and respected.
By Tiffany Peeler • Sept. 27, 2023 -
Courtesy of WardsAuto
‘Be Afraid, Very Afraid,’ Car Dealers Told
Regulators zero in on abusive auto lending practices.
By Steve Finlay • Sept. 26, 2023 -
Courtesy of WardsAuto
Stick Shifts Stick Around
CarMax reports an uptick in sales of vehicles with manual transmissions.
By Steve Finlay • Sept. 22, 2023 -
Courtesy of WardsAuto
Dealers Urged to Establish Mobile Service
Business plan for mobile service is the key to success.
By Alysha Webb • Sept. 21, 2023 -
Courtesy of WardsAuto
Column
Online Image Analysis and Used-Car Transparency
Advanced imaging technology can better inform customers of vehicle issues such as external damage that may not always be clear in the few uploaded images in each online listing.
By Jim O'Brien • Sept. 21, 2023 -
Courtesy of WardsAuto
Column
Establishing a True Digital Presence for Used-Vehicle Retailing
Digital technology adoption statistics show dealerships are using digital retailing products as online tools, but relatively few also use them in the physical store.
By Ken Hill • Sept. 20, 2023 -
Courtesy of WardsAuto
Stop! Time Thief!
Vehicle buyers unhappy with three-hour-plus dealership transactions, reports CDK Global.
By Nancy Dunham • Sept. 19, 2023 -
Courtesy of WardsAuto
Your Cost: $1.8 Billion
Dealers pay hefty prices for synthetic fraud, TransUnion reports.
By Jim Henry • Sept. 18, 2023 -
Courtesy of WardsAuto
Dealers Hunt for Used Vehicles
Dip in wholesale prices may soon impact retail
By Jim Henry • Sept. 11, 2023 -
Courtesy of WardsAuto
Manufacturers’ Incentives Ease Sticker Shock
Dealers still struggle to secure affordable payments for consumers.
By Jim Henry • Sept. 7, 2023 -
Courtesy of WardsAuto
Column
AutoNation Micro-Leases: Brilliant or Blah?
AutoNation is effectively creating its own premium used-car inventory through this micro-lease program.
By Adam Armbruster • Sept. 6, 2023 -
Courtesy of WardsAuto
Column
Using Performance Metrics to Evaluate Digital Advertising
Displaying the right ads to an in-market audience that is interested in the VINs a dealer is selling will always be more effective than producing many ads promoting a wide variety of vehicles.
By Suzanne Reimer • Sept. 5, 2023 -
Courtesy of WardsAuto
Column
Lending Without Stipulations Broadens Credit Access
Lending without the need for stipulations is now possible because of AI-powered technology harnessing the power of data analytics.
By Adine Deford • Aug. 31, 2023 -
Courtesy of WardsAuto
Column
Variable Management Keeps Used Cars Moving
Variable management uses vehicle-specific data to help dealers understand each vehicle’s individual investment value and retail potential and then suggests appropriate action to achieve the best outcome.
By Derek Hansen • Aug. 29, 2023 -
Courtesy of WardsAuto
F&I Managers Can Boost Profits by Partnering With Lenders
In-person meetings, goal setting are keys to finalizing sales, boosting revenue.
By Alysha Webb • Aug. 28, 2023 -
Courtesy of WardsAuto
The Robots Are Coming
But artificial intelligence won’t replace dealership staff anytime soon.
By Steve Finlay • Aug. 25, 2023 -
Courtesy of WardsAuto
Column
The Future of Vehicle Inspections Is Remote
Remote is a hot trend today in many industries – and with today’s technologies, there's no reason vehicle inspection won’t follow.
By Neil Alliston • Aug. 24, 2023 -
Courtesy of WardsAuto
Dealer Best Practices for Handling Recalls
The service boosts revenue and safety but can sour customers on the brand and dealership.
By Steve Finlay • Aug. 24, 2023 -
Courtesy of WardsAuto
New Vehicle Prices Flatline
Year-to-year vehicle price increases are at their lowest in a decade, Kelley Blue Book reports.
By Nancy Dunham • Aug. 23, 2023 -
Courtesy of WardsAuto
Dealers Need Consumers to Plug In
Confusion about charging details is stalling EV sales, reports J.D. Power.
By Alysha Webb • Aug. 22, 2023 -
Courtesy of WardsAuto
Subprime Loans Remain Elusive
F&I managers should expect lenders to continue to focus on prime and super-prime customers.
By Jim Henry • Aug. 18, 2023 -
Courtesy of WardsAuto
Dealers Need Leads – But at What Price?
Alternative retail formats are embraced by consumers, but costly for dealers.
By Alysha Webb • Aug. 17, 2023
Previous
