Dealers: Page 22
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ColumnCatching Recalls While Vehicles Are In-Transit
If they have a vehicle in their inventory, dealers need to know immediately if it has an open recall. If they don’t, it’s possible they could sell a vehicle with an open recall without even knowing it.
By Mark Allen • Nov. 13, 2023 -
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It’s Still a Seller’s Market for Franchised Dealers
The market remains strong overall, but demand and prices have dipped due to a downturn in profits for automobile retailers.
By Jim Henry • Nov. 10, 2023 -
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Auto Loan Volume Dips
Megadealer groups say high interest rates hurt dealerships the most among used-vehicle buyers on a budget or with lower credit scores.
By Jim Henry • Nov. 9, 2023 -
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Texas Car Dealer Embraces Cultural Shift
Dealerships that want to make inroads with Spanish-speaking buyers need to ensure digital, in-person and printed information is accurate and straightforward.
By Alysha Webb • Nov. 6, 2023 -
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Lenders Work to Stay in Auto Loan Market
Dealers face fewer loan approvals, higher interest rates, but the moves keep banks solvent.
By Jim Henry • Nov. 2, 2023 -
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Dealers’ Parts Supplies Hold Steady
An end to the UAW strike may ensure Fixed Ops continue to run smoothly.
By Jim Henry • Oct. 31, 2023 -
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Insights on the Unruly Retail Vehicle Market
Dealers brace for more new- and used-car price and inventory volatility as the UAW strike continues.
By Nancy Dunham • Oct. 30, 2023 -
Courtesy of WardsAuto
The Mexico Truck & Bus Aftermarket Study - 2023
In this GlobalAutoIndustry.com Audio Interview "The Mexico Truck & Bus Aftermarket Study - 2023" Ron Hesse speaks with John Blodgett, Vice President, Sales and Marketing with MacKay & Co.
Oct. 30, 2023 -
Courtesy of WardsAuto
Dealers May Feel Impact If Student Loan Payments Boost Delinquencies
The New York Fed doesn’t expect student loan repayments to significantly impact auto loan repayments, but others aren't convinced.
By Jim Henry • Oct. 27, 2023 -
Courtesy of WardsAuto
Dealers Struggle to Stock In-Demand Models
Inventories have not recovered from the chip shortage and new challenges emerge as the UAW strike continues, reports CDK Global.
By Nancy Dunham • Oct. 24, 2023 -
Courtesy of WardsAuto
Column
Combined Auction Platform: The Efficient Road to Profitability
A combined auction platform – which enables dealers to concurrently buy or sell a vehicle through traditional in-person events as well as through digital-only sales – is the solution the industry has been waiting for.
By Lisa Scott and Jai Macker • Oct. 20, 2023 -
Courtesy of WardsAuto
Recon Work Requires Team Effort
Dealers can end the tug-of-war between car dealership departments when it comes to getting trade-ins ready for resale.
By Steve Finlay • Oct. 18, 2023 -
Courtesy of WardsAuto
Inventories: How Low Will They Go?
Dealer inventories may sink if UAW doesn’t heed Ford Executive Chairman Bill Ford’s call for unity.
By Nancy Dunham • Oct. 17, 2023 -
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Solutions to the Tech Shortage
Recruitment programs and paid training among solutions for North American companies.
By Keith Nuthall • Oct. 12, 2023 -
Courtesy of WardsAuto
Manheim Expects Wholesale Used-Vehicle Values to Drop
The forecast remains a moving target into 2024.
By Jim Henry • Oct. 11, 2023 -
Courtesy of WardsAuto
Column
AI and the Transformation of Dealership Marketing
By leveraging AI-powered solutions, auto dealerships will be able to improve marketing efficiency, reduce costs, provide better customer experiences and ultimately drive more sales.
By Brian Cox • Oct. 10, 2023 -
Courtesy of WardsAuto
New Car Inventories Hit Two-Year High
Some Detroit Three dealers nevertheless are likely to face shortages.
By Nancy Dunham • Oct. 9, 2023 -
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Caught in the Web
Top dealership performers respond to web leads in 30 minutes or less.
By Steve Finlay • Oct. 5, 2023 -
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Dealers May Want to Head to High School
One dealer group filled tech shortages with recent secondary school grads.
By Steve Finlay • Oct. 4, 2023 -
Courtesy of WardsAuto
How Dealers Can Navigate CPI Agreements With Automakers
Optimally, service business provides enough money to pay a significant share of the dealership’s total overhead. Securing the highest warranty rate allowed by law, therefore, benefits every aspect of your business.
By Chris Forgione • Oct. 3, 2023 -
Courtesy of WardsAuto
Study Underway to Research Diversity Numbers
Project’s goal to establish baseline, increase recruitment.
By Jim Henry • Sept. 29, 2023 -
Courtesy of WardsAuto
Column
Mystery Shopping Insights to Win Customers Over the Phone
Only 28% of dealership representatives showed appreciation for the customer's interest in their vehicles or services. This is a missed opportunity to make the customer feel valued and respected.
By Tiffany Peeler • Sept. 27, 2023 -
Courtesy of WardsAuto
‘Be Afraid, Very Afraid,’ Car Dealers Told
Regulators zero in on abusive auto lending practices.
By Steve Finlay • Sept. 26, 2023 -
Courtesy of WardsAuto
Stick Shifts Stick Around
CarMax reports an uptick in sales of vehicles with manual transmissions.
By Steve Finlay • Sept. 22, 2023 -
Courtesy of WardsAuto
Dealers Urged to Establish Mobile Service
Business plan for mobile service is the key to success.
By Alysha Webb • Sept. 21, 2023
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