Dealers: Page 18
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Courtesy of WardsAuto
AI Presents Benefits, Pitfalls for Car Dealers
“Don’t hide from it,” Erik Nachbahr advises auto dealers about artificial intelligence. “Embrace it carefully. Be thoughtful.”
By Steven Finlay • June 14, 2024 -
Courtesy of WardsAuto
AI-Powered Platform Aims to Boost Dealerships’ Service Department Profits
“Think of Numa as a kind of AI agent that is helping people in the service department,” Numa CEO and co-founder Tasso Roumeliotis tells WardsAuto.
By Alysha Webb • June 13, 2024 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Manheim Used Vehicle Value Index Declines Again
Tumble could boost dealers’ profits.
By Jim Henry • June 12, 2024 -
Courtesy of WardsAuto
It’s Tricky Setting Used BEV Residual Values
“It’s the only question that keeps me up at night,” says Tommy Moore Jr., CEO of Stellantis Financial Services.
By Steven Finlay • June 11, 2024 -
Courtesy of WardsAuto
Manufacturers, Dealers Seek Consumer Insights Into Selling EVs
As new electric models are released, the dealer-manufacturer partnership gains importance.
By Alysha Webb • June 10, 2024 -
Courtesy of WardsAuto
Manufacturers Partner With Dealers to Sell EVs
As new electric models are released, the dealer-manufacturer partnership gains importance.
By Alysha Webb • June 7, 2024 -
Courtesy of WardsAuto
EV Charging Networks ‘Improve Dramatically’
J.D. Power reports largest quarter-over-quarter increase in public charging satisfaction.
By Nancy Dunham • June 6, 2024 -
Courtesy of WardsAuto
Dealers Who Modernize Marketing Strategies Can Boost Market Share, Profits
“It's really about understanding the behavior of customers,” says Nissan vice president Marisstella Marinkovic.
By Nancy Dunham • June 5, 2024 -
Courtesy of WardsAuto
F&I Managers Flock Back to Captive Finance Companies
Experian reports captives’ market share is highest in almost 15 years.
By Jim Henry • June 3, 2024 -
Courtesy of WardsAuto
EVs at a ‘Low-Tide Moment,’ Report J.D. Power Experts
Expect more discounts and incentives to move the “all-time high” EV inventory.
By Nancy Dunham • May 31, 2024 -
Courtesy of WardsAuto
Empower F&I Managers to Take the Wheel
Strategies to boost sales, satisfaction with more loan approvals.
By Steven Finlay • May 29, 2024 -
Courtesy of WardsAuto
Dealers Invest in EV Inventory but Not Training
A knowledge gap keeps EVs on the lots, experts contend.
By Jim Henry • May 28, 2024 -
Courtesy of WardsAuto
Memorial Day Deals Likely Offset by Incentives, Leasing
Expect rise in sales volume but sinking profits, reports J.D. Power.
By Nancy Dunham • May 24, 2024 -
Courtesy of WardsAuto
Auto Insurance Shopping Booms, Reports TransUnion
Inflation drives consumers toward cost-cutting, but interest in buying or leasing cars still increases.
By Nancy Dunham • May 22, 2024 -
Courtesy of WardsAuto
How Far Can Online Car Seller Carvana Go?
“Our goal is to deliver as many cars to as many people possible,” says Carvana CEO Eddie Garcia III.
By Steven Finlay • May 20, 2024 -
Courtesy of WardsAuto
Profits Rise, But Not for Long
A pullback on incentives offers short-term relief for some dealers.
By Nancy Dunham • May 17, 2024 -
Courtesy of WardsAuto
Used BEVs Boost Dealers’ Profits
Proceeds are higher than for new BEVs, says Penske Auto Group’s CEO.
By Jim Henry • May 10, 2024 -
Courtesy of WardsAuto
Gen Z’s Interest in Autos Accelerates Sales
Young buyers have strong credit, eagerness to buy autos.
By Jim Henry • May 10, 2024 -
Courtesy of WardsAuto
Extra Effort Wins Dealerships Service Customers
Dealers fight back against aftermarket services with complimentary multipoint inspections, personalized service.
By Alysha Webb • May 9, 2024 -
Courtesy of WardsAuto
Auto Dealer Trifecta: Email, Text, Phone Online Shoppers
Chicago dealership group ranks highest in the latest Pied Piper mystery-shopping study of internet effectiveness in car sales.
By Steve Finlay • May 9, 2024 -
Courtesy of WardsAuto
Watch Out, Dealers: Aftermarket Services Are Gaining on You!
Wait times are among the key reasons service customers avoid dealers, reports J.D. Power.
By Nancy Dunham • May 8, 2024 -
Courtesy of WardsAuto
Leasing Continues Its Comeback
Lease penetration for the whole new-car industry was 24% of retail sales in the first quarter, up from 19% a year earlier, experts report.
By Jim Henry • May 7, 2024 -
Courtesy of WardsAuto
Column
ADAS Technology’s Impact on Vehicle Customization
Collaboration between OEMs, aftermarket entities and regulatory bodies is imperative to develop standardized procedures and guidelines for vehicle customization.
By Brian Herron • May 6, 2024 -
Courtesy of WardsAuto
Fixed Ops Counters Sales Profit Slide
Publicly traded franchised dealer groups strategize on how to maximize service.
By Jim Henry • May 3, 2024 -
Courtesy of WardsAuto
How to Turn, Turn, Turn Used Cars
"What sells well new, sells well used," says Carfax’s Bob Grill.
By Steve Finlay • May 2, 2024
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