Dealers: Page 17
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F&I Managers Flock Back to Captive Finance Companies
Experian reports captives’ market share is highest in almost 15 years.
By Jim Henry • June 3, 2024 -
EVs at a ‘Low-Tide Moment,’ Report J.D. Power Experts
Expect more discounts and incentives to move the “all-time high” EV inventory.
By Nancy Dunham • May 31, 2024 -
Empower F&I Managers to Take the Wheel
Strategies to boost sales, satisfaction with more loan approvals.
By Steven Finlay • May 29, 2024 -
Dealers Invest in EV Inventory but Not Training
A knowledge gap keeps EVs on the lots, experts contend.
By Jim Henry • May 28, 2024 -
Memorial Day Deals Likely Offset by Incentives, Leasing
Expect rise in sales volume but sinking profits, reports J.D. Power.
By Nancy Dunham • May 24, 2024 -
Auto Insurance Shopping Booms, Reports TransUnion
Inflation drives consumers toward cost-cutting, but interest in buying or leasing cars still increases.
By Nancy Dunham • May 22, 2024 -
How Far Can Online Car Seller Carvana Go?
“Our goal is to deliver as many cars to as many people possible,” says Carvana CEO Eddie Garcia III.
By Steven Finlay • May 20, 2024 -
Profits Rise, But Not for Long
A pullback on incentives offers short-term relief for some dealers.
By Nancy Dunham • May 17, 2024 -
Used BEVs Boost Dealers’ Profits
Proceeds are higher than for new BEVs, says Penske Auto Group’s CEO.
By Jim Henry • May 10, 2024 -
Gen Z’s Interest in Autos Accelerates Sales
Young buyers have strong credit, eagerness to buy autos.
By Jim Henry • May 10, 2024 -
Extra Effort Wins Dealerships Service Customers
Dealers fight back against aftermarket services with complimentary multipoint inspections, personalized service.
By Alysha Webb • May 9, 2024 -
Auto Dealer Trifecta: Email, Text, Phone Online Shoppers
Chicago dealership group ranks highest in the latest Pied Piper mystery-shopping study of internet effectiveness in car sales.
By Steve Finlay • May 9, 2024 -
Watch Out, Dealers: Aftermarket Services Are Gaining on You!
Wait times are among the key reasons service customers avoid dealers, reports J.D. Power.
By Nancy Dunham • May 8, 2024 -
Leasing Continues Its Comeback
Lease penetration for the whole new-car industry was 24% of retail sales in the first quarter, up from 19% a year earlier, experts report.
By Jim Henry • May 7, 2024 -
Column
ADAS Technology’s Impact on Vehicle Customization
Collaboration between OEMs, aftermarket entities and regulatory bodies is imperative to develop standardized procedures and guidelines for vehicle customization.
By Brian Herron • May 6, 2024 -
Fixed Ops Counters Sales Profit Slide
Publicly traded franchised dealer groups strategize on how to maximize service.
By Jim Henry • May 3, 2024 -
How to Turn, Turn, Turn Used Cars
"What sells well new, sells well used," says Carfax’s Bob Grill.
By Steve Finlay • May 2, 2024 -
Rising Insurance Rates Have Buyers Walking Away From New Cars
Dealers’ upfront conversations with customers can lessen insurance sticker shock.
By Alysha Webb • May 1, 2024 -
Ally Emphasizes ‘Pass-through’ Program
The lender works with dealers to find approval for all possible clients.
By Jim Henry • April 30, 2024 -
NADA Group Works to Boost Women in Retail Automotive
Group releases regular content throughout the year – targeting all dealerships and industry levels.
By Nancy Dunham • April 29, 2024 -
Retail Sales Rise, Fleet Sales Dip in April
J.D. Power expects higher incentives, inventories to dent Memorial Day sales.
By Nancy Dunham • April 26, 2024 -
Start-Up Aims to Open Up Auto Dealer Floor Planning
“If we deliver floor plan lending in a more efficient way, we’ll ultimately have more lenders for dealers,” says Vero CEO John Mizzi.
By Steve Finlay • April 25, 2024 -
Tax Season Sparks Sales
Ford, Chevrolet, Toyota, Honda and Nissan account for almost half of all used vehicles sold in March.
By Nancy Dunham • April 24, 2024 -
Buy-Sell Activity Continues to Surge
Some dealers “are ready to cash in on generations of hard work,” says Erin Kerrigan of Kerrigan Advisors
By Jim Henry • April 23, 2024 -
The Charge Toward EVs Falters
EV sales slow in the U.S., though some luxury manufacturers score healthy increases.
By Nancy Dunham • April 22, 2024