Dealers: Page 16
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Getting Car Dealership Technicians Involved in Selling
Engaging auto technicians in the selling process maximizes profitability, Reynolds and Reynolds study finds.
By Steven Finlay • Aug. 28, 2024 -
Labor Day Strategies for Dealers to Move More Inventory
Used EVs and money-saving offers can entice consumers.
By Alysha Webb • Aug. 27, 2024 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Wholesale Used Car Prices Rise
Drop in lease maturities helps spark prices.
By Jim Henry • Aug. 26, 2024 -
Manheim Introduces New Dealer Tool for Wholesale Values
Updated reports include precise options and package data.
By Jim Henry • Aug. 23, 2024 -
Opinion
Industry Voices | The Future of Automotive Owner Engagement: Beyond the Dealership
Proactive communication by the automaker is a solid way to engage and nurture relationships with used-car owners, transfer services in this new, more digital era and ultimately foster long-term loyalty.
By Dave Nemtuda • Aug. 22, 2024 -
Dealers Scramble to Meet Consumer Needs As Incentives Soar
New-vehicle incentives reach their highest level in more than three years, reports Kelley Blue Book.
By Nancy Dunham • Aug. 21, 2024 -
Opinion
Industry Voices | How AI Is Personalizing the Customer Experience in Automotive
By leveraging customer data and AI-driven insights, sales teams can tailor their approach to meet the specific needs and preferences of each potential buyer.
By Scott Hensly • Aug. 21, 2024 -
More Dealers Move Toward Mobile Service
Technology platform Curbee guides dealers toward developing their own programs.
By Jim Henry • Aug. 19, 2024 -
High interest rates, prices, continue to stall sales
Low-priced used vehicles can boost dealers’ profits.
By Jim Henry • Aug. 16, 2024 -
Want to Find, Keep Techs? Here’s How —
Three industry veterans explain how to overcome the tech shortage and grow your shop’s talent.
By Steven Finlay • Aug. 15, 2024 -
Rohrman Auto Group Drives Into Year 61
Parades and other community involvement remain mainstays of the group that now numbers 22 rooftops.
By Alysha Webb • Aug. 15, 2024 -
Dealers Can Expect Higher Super Prime Originations
Overall originations remain low due in part to loan defaults.
By Nancy Dunham • Aug. 13, 2024 -
Opinion
Industry Voices | How Dealers Can Focus on Best Practices, Financial Stability
Achieving a high level of customer satisfaction requires that every department within the dealership understands and supports the F&I process.
By Tim Blochowiak • Aug. 13, 2024 -
What’s Old Is New Again for Car Shoppers
Dealers who want to increase profits should expand the parameters of their used-car acquisitions, analyst Karl Brauer says.
By Steve Finlay • Aug. 12, 2024 -
CDK Cyberattacks Sink Some Retail Auto Sales
Executives at publicly traded auto retailers predict many car buyers have gone elsewhere, but fixed ops customers may return,
By Jim Henry • Aug. 8, 2024 -
Opinion
Industry Voices | Credit Unions Join Forces With Dealers for the Win-Win-Win
A recent survey of credit union professionals showed they were almost unanimous about the benefits of dealership partnerships.
By Mark Chandler • Aug. 7, 2024 -
GM Dealers Secure More Leases
The automaker’s captive finance company is credited for the rise.
By Jim Henry • Aug. 6, 2024 -
Lamborghini CEO Steers Toward More U.S. Dealerships
Quality, production caps drive growth, demand and innovations.
By Jim Henry • Aug. 2, 2024 -
Dealers See Lease Recovery
Leases boost profits, but earlier drops in leasing rates mean a dearth of late-model used vehicles.
By Alysha Webb • Aug. 1, 2024 -
Group 1 Reports Strong Fixed Ops in Second Quarter
Hurricane Beryl and the CDK shutdown curtailed revenues.
By Jim Henry • July 31, 2024 -
Going Up: J.D. Power Forecasts July Sales Uptick
Dealers still struggle with profitability as inventory begins to stabilize.
By Nancy Dunham • July 30, 2024 -
Dealer-Suggested Service-Lane Tool Can Boost Satisfaction
UVeye, myKaarma unite for rapid-fire vehicle scans sent to customers.
By Alysha Webb • July 29, 2024 -
Car Owners Like Technology – If They Understand It
Car dealers play a key role in educating customers about vehicles’ innovations.
By Steven Finlay • July 26, 2024 -
Opinion
Industry Voices | Understanding Junk Fees in Auto Financing: Trends and AI-Driven Solutions
Amid an onslaught of regulatory scrutiny, dealers and lenders are increasingly turning to artificial intelligence to ensure accuracy and compliance. AI algorithms can automate fee calculations, ensuring they are accurate and justified.
By Tom Oscherwitz • July 25, 2024 -
Ally to Dealers: Send Us Every Loan Application You Have
The lender calls on dealers to send finance applications that don’t meet their usual prime-risk credit profile.
By Jim Henry • July 24, 2024