Dealers

Carla Nurse of automotiveMastermind recommends dealers stay positive, empathetic and solutions-driven to help staff and customers.

Various government mandates cite sales operations as non-essential.

The person getting out of their lease can walk away when they want, and the person taking over the lease can “subscribe” to that lease contract with remaining terms suited to their needs.

A J.D. Power report tells how the coronavirus has affected U.S. vehicle sales and what may lie ahead.

Help Google be more accurate, and help customers remember who they are looking for and where.

The role of the car salesperson has dramatically changed in the past 20 years.

Asbury Automotive Group says it will “continue to evaluate its alternatives” regarding its planned $1 billion acquisition of Park Place Dealerships.

Ford and Ford Credit also weigh in with a payment-relief effort for those affected by the coronavirus crisis.

Tips on how to conduct automotive business in these unprecedented times.

“Our studies show most consumers want to start the car-buying process online but finish it at the dealership,” says Dealertrack’s Cheryl Miller.