Dealers

The FTC on Nov. 15 extends the deadline to comply with its Safeguards Rule. Here’s expert advice on what dealers need to do to begin compliance and avoid stiff monetary penalties.

The Portland, OR, store has no vehicles in the showroom, transparent pricing, salespeople armed with iPads and a modern décor.

Self-Service Business Intelligence is an approach to data analytics that enables users to access and explore data sets and make sense of what they mean.

Industry-watchers expect an F&I dip as interest rates rise, but a crash is not imminent.

The book value of a used vehicle is only a starting point; to establish a potential retail price, one needs to assess the actual physical condition.

“We believe this will power shops around the world,” Kim Conti says of Ortho, a new voice-assistant device for auto technicians.