AI “is not futuristic, not scary, and already real,” says Joe Chura, CEO of Dealer Inspire, a technology and website provider. “It will change the world faster. At dealerships, it can do everyday tasks.”
Despite technology that allows an almost complete vehicle transaction online, “there isn’t a growing number of people doing it,” says Doug Betts of J. D. Power.
LAS VEGAS – How dealers price vehicles is their own business, says Amit Chandarana who won’t go there. But he does offer a piece of advice in the pricing department...
Sometimes Mark Vickery is preaching to the choir, other times he’s trying to convert doubters who aren’t convinced CRM systems play a big role in auto retailing.