Operations: Page 188


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    World Vehicle Sales Reach Record High

    The ongoing recovery in the U.S., combined with steady sales in China, propelled March deliveries to nearly 8.25 million units, the highest monthly total on record.

    By John Sousanis • April 27, 2012
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    Ringing Up Car Sales Music to Dealer’s Ears

    For a Nashville BMW-Mini dealership, country-music celebrities may be shopping in the showroom, kicking the tires on the lot and sending playfully worded thank-you notes.

    By Tom Beaman • April 26, 2012
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    Trendline

    Automotive Manufacturing

    Production strategies are changing rapidly as tariffs and shifts in consumer buying patterns affect the industry.

    By WardsAuto staff
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    Scion Expects Up to 20,000 FR-S Sales Annually

    Scion is optimistic it can sell relatively high numbers of the sports car, because of its no-haggle pricing philosophy and large dealer network that provides good market coverage throughout the northern and southern U.S.

    April 26, 2012
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    Reporter Notebook: Almost Like Good Old Days

    WardsAuto writers pass along the buzz at this week’s SAE 2012 World Congress in Detroit.

    By By WardsAuto Staff • April 25, 2012
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    Lithia Steps Up Used-Car Sales

    Publicly owned Lithia, a perennial top player on the WardsAuto Megadealer 100, sold 58,398 used cars in 2011, nearly 10,000 more than the year before.

    By April 25, 2012
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    Mexico Production, Sales Climb in March

    Total light-vehicle sales rose 7.2% to 83,454 units, with new cars up 14.1% to 54,707 and light-trucks down 3.8% to 28,747.

    By Byron Pope • April 24, 2012
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    Job Harassment Wrong, Rude, Potentially Costly

    Not only is discrimination costly in financial terms, but publicity surrounding lawsuits hurts a dealership’s reputation. It carries costs, too.

    By Terry Dortch • April 23, 2012
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    Scion Killing xB, xD in Favor of All-New Models

    Harkening back to the original brand tenet of “one-and-done” models, Scion won't carry over the names of the xB and xD and likely won't replace them with another box and hatchback, the brand’s top executive says.

    April 20, 2012
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    Sale of Malaysian Proton Delays Future Lotus Models

    Malaysian law compels buyer DRB-Hicom to make an offer to purchase all remaining Proton shares it does not presently own. This is preventing development work on five future Lotus models unveiled at the Paris auto show.

    By Herb Shuldiner 1 • April 17, 2012
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    U.S. Big-Truck Sales Rise for 27th Straight Month in March

    Class 8 sales powered the overall increase, although Class 5 also was a strong performer. Most Class 8 manufacturers posted gains, led by the Volvo Truck brand, up 70% from year-ago, followed by PACCAR’s Peterbilt, up 67.8%.

    April 13, 2012
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    Microtechnology Bonds Chrome to Plastic

    The process could benefit the auto industry as it looks for ways to cut vehicle weight without compromising design quality.

    By Keith Nuthall • April 9, 2012
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    Viper Super Car Strikes Back

    The return of the Viper super car reflects Chrysler’s striking recovery.

    By April 5, 2012
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    Fisker Unveils Midsize Atlantic Sedan

    The Atlantic is 90% complete, according to co-founder and design director Henrik Fisker. “We don’t show cars without delivering,” he says.

    By By Eric Gallina • April 4, 2012
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    ’14 Chevy Impala Shakes Off Rental Car Past

    Chevy’s global marketing chief admits the 54-year-old Impala name briefly knocked at death’s door because the current model grew stale after GM’s bankruptcy delayed the arrival of the 10th-generation model.

    By James M. Amend • April 4, 2012
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    Greener Vans Need Nurturing, U.K. Group Says

    The report says incentives such as grants for electric-van purchases and the London congestion-charge exemption must be sustained to offset the higher long-term cost of ultra-low-emissions van ownership.

    By Alan Harman • March 30, 2012
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    March Sales to Reveal New Momentum for Chevy Volt, Exec Says

    “There was a bit of a hangover from the investigation last year, but for the most part our research tells us that’s behind us,” Chevrolet marketing chief Chris Perry tells WardsAuto.

    By James M. Amend • March 29, 2012
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    Chevy Ad Account Goes to New JV

    The latest move comes on top of GM’s recent selection of Carat to be its single agency for media planning and buying. Combined, the two consolidations will save the auto maker $2 billion over the next five years.

    By By WardsAuto Staff • March 27, 2012
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    J.D. Power: The Man Behind Famous Awards

    Thanks largely to JDP surveys, competition among all auto makers to boost their scores, win bragging rights and increase sales has raised the bar to the point of near-parity in many rankings.

    By David C. Smith • March 27, 2012
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    Ring Up Sales From Incoming Calls

    The process is the same as if the customer actually is at the dealership: gather information, help select a vehicle and ask for the sale.

    By Darin George • March 21, 2012
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    MG Opens Doors to U.K. Manufacturing Site

    Visitors will be shown inside the state-of-the-art technical center where 300 engineers work on new cars and components.

    By Alan Harman • March 20, 2012
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    U.S. LV Sales Volume to Hit 55-Month High in March

    The WardsAuto forecast calls for U.S. auto makers to sell 1.45 million light vehicles this month, lifting the first-quarter SAAR to 14.7 million units, well above industry analysts’ early projections for 2012.

    By John Sousanis • March 16, 2012
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    Winds of Change Blow Through Global Design Studios

    Bentley, BMW, Chery, Hyundai, Volvo and Volkswagen will see new faces in their design departments.

    By Eric Gallina • March 16, 2012
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    Australian Auto Industry Relevant, Not Relic, Industry Group Says

    “Economic purists may call our industry archaic, past our use-by-date,” FCAI CEO says. “The term ‘rust bucket’ seems to flow easily from…poisonous pens. But this characterization could not be further from the truth.”

    By Alan Harman • March 16, 2012
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    New Owner Looking to Reinvent Embattled Proton

    The Malaysian auto maker is burdened by outdated technology, massive overcapacity, lack of scale, a limited model lineup, a reputation for poor quality and bad management.

    By Mack Chrysler • March 15, 2012
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    Canada Big-Truck Rides 23-Month Win Streak

    Class 6 truck deliveries climbed 172.6% in February, the steepest upward trend, in percentage terms, of any big-truck segment.

    By Eric Mayne 1 • March 14, 2012