Dealers: Page
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Courtesy of WardsAuto
How Surety Bond Claims Can Destroy Your Auto Dealership
When a claim goes through, the repercussions are serious.
By Eric Halsey • Nov. 18, 2015 -
Courtesy of WardsAuto
F&I Without F&I Office
Dealer Lou Bregou, who pioneered a different way of selling F&I, worries about its online future.
By Jim Leman • Nov. 17, 2015 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Cuban-American Dealer Success Story
Mario Murgado, a Cuban immigrant who became a megadealer, in his own words shares his business philosophy.
By Lillie Guyer • Nov. 16, 2015 -
Courtesy of WardsAuto
Auto Dealer Bond Renewal: Avoid These Mistakes and Do It Right
Dealers who wait too late to renew or don’t have their finances in order may have to pay higher bond rates.
By Vic Lance • Nov. 13, 2015 -
Courtesy of WardsAuto
More Dealer Effort Needed for Borderline Credit Cases
“I’ve looked at hundreds of deals that had trouble getting approved, and most all had just the skinniest of information on the credit app,” says F&I trainer Jan Kelly.
By Jim Leman • Nov. 11, 2015 -
Courtesy of WardsAuto
Price-Fixing Suit Would Target Spanish Car Dealers
Rosa Guirado, one of three attorneys preparing the civil lawsuit, says the case for damages in the Spanish price-fixing case is stronger than in the Volkswagen diesel-emissions fraud scandal.
By Jorge Palacios • Nov. 11, 2015 -
Courtesy of WardsAuto
Auto Industry Hasn’t Suffered Big Cyber Breach – Yet
Online crooks could turn their attention to easy-target car dealerships, says CDK’s security chief.
By Steve Finlay • Nov. 10, 2015 -
Courtesy of WardsAuto
Wharton MBAs Aim to Revolutionize Auto Retailing
Dealers rarely use geo-targeting and geo-fencing marketing. That may change soon.
By John F. Possumato • Nov. 6, 2015 -
Courtesy of WardsAuto
Prepaid Plans Can Sell – If They Make F&I Menu Cut
They are sold at some auto dealerships, given away at others.
By Jim Leman • Nov. 4, 2015 -
Courtesy of WardsAuto
What Not to Ask Dealership Car Buyers
Some questions in the F&I office are non-essential, yet asked anyway, says John Vecchioni.
By Steve Finlay • Oct. 30, 2015 -
Courtesy of WardsAuto
What Makes a Great Manager
Behind successful auto dealership employees are successful managers.
By Richard Libin • Oct. 28, 2015 -
Courtesy of WardsAuto
Some Car Dealership Customers ‘Just Show Up’
Internet sales leads are important, but not all-encompassing.
By Steve Finlay • Oct. 28, 2015 -
Courtesy of WardsAuto
Best Idea Winner Picture Perfect
Five contestants pitch their innovative initiatives to a three-member panel of dealership people.
By Steve Finlay • Oct. 27, 2015 -
Courtesy of WardsAuto
Major Hang Up Hurts Car Dealerships
Poorly answered or unanswered phone calls send customers to the competition.
By Keith Shetterly • Oct. 23, 2015 -
Courtesy of WardsAuto
Used-Car Prices Defy Predictions, If Not Gravity
Prices were supposed to drop. What happened?
By Steve Finlay • Oct. 20, 2015 -
Courtesy of WardsAuto
Cars Are Like Light Bulbs, Says F&I Trainer
Get car dealership customers thinking about extended warranties, trainer Ron Reahard says.
By Steve Finlay • Oct. 15, 2015 -
Courtesy of WardsAuto
Dealership Treats Customers Differently
Boomers love negotiating, Millennials want something thrown in, says a car dealer who goes with the flow.
By Steve Finlay • Oct. 13, 2015 -
Courtesy of WardsAuto
Repair Shops ‘Crushing’ Dealerships in Service Game
“Dealers must establish the value of their store’s service department early,” says DealerSocket’s Marylou Hastert.
By Steve Finlay • Oct. 12, 2015 -
Courtesy of WardsAuto
Mismanaging 4th Inventory Costs Dealers Time, Money
Under-utilized auto service departments drain profits.
By Jim Roche • Oct. 8, 2015 -
Courtesy of WardsAuto
‘Prime-a-donnas’ Need Not Apply at These Dealerships
Subprime pros tell how to succeed in the world of automotive special financing.
By Steve Finlay • Oct. 7, 2015 -
Courtesy of WardsAuto
Three Vehicle-Service Contract Myths Busted
Selling F&I products often requires that car dealers dispel customers’ pre-conceived notions.
By Mark Pierret • Oct. 5, 2015 -
Courtesy of WardsAuto
Forget 1-Hour Car Deal, He’s Shooting for 30 Minutes
An auto dealer says closings can go quicker under the right circumstances and with the right digital equipment.
By Steve Finlay • Oct. 2, 2015 -
Courtesy of WardsAuto
Car Dealer Does Spring, Winter, Fall, Summer Training
David Ferraez wants to improve auto retailing one instructional session after another.
By Lillie Guyer • Sept. 30, 2015 -
Courtesy of WardsAuto
Understanding Millennials
Millennials saw parents and siblings lose jobs, homes and cars during the recession, and the thought at the front of their mind is “I don’t want that to happen to me.”
By John Stephens 1 • Sept. 28, 2015 -
Courtesy of WardsAuto
Dealer Delivers Cars and Happiness
Lisa Copeland, who runs Fiat of Austin, employs a “chief happiness officer.”
By Steve Finlay • Sept. 28, 2015
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