Dealers: Page


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    Touch Customer Emotions to Boost F&I Sales

    Car dealership F&I managers should be motivators, not order takers.

    By Jim Leman • Sept. 14, 2015
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    NADA Hopeful Key Bill Will Pass

    The car dealership trade group has lobbied for the legislation that would put reins on the Consumer Financial Protection Bureau.

    By Sept. 11, 2015
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
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    Back to Basics for Today’s Digital Marketers

    Marketers must understand customers as the individuals they are by leveraging available data, delivering relevant messages and interactions, and adding value to engage them and drive them to convert.

    By Jay Roby • Sept. 10, 2015
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    The Dealer 5 | September 9, 2015

    Dealer news and information from WardsAuto and around the web.

    By Sept. 9, 2015
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    How the Dealership World Is Changing

    Savvy car dealers recognize that technology has enabled customers to have more control of the buying process.

    By Rebecca Chernek • Sept. 9, 2015
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    13 Tips for Achieving Dealership Social-Media Success

    LaFontaine auto group shares what it has learned from its mistakes.

    By Sept. 9, 2015
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    Jaguar Downshifts U.S. Pricing Strategy, Plans Marketing Push

    Next year’s introduction of two all-new compact products, the ’17 XE sedan and F-Pace CUV, and a refresh of the brand’s three existing models will usher the pricing strategy to market.

    By James M. Amend • Sept. 3, 2015
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    Firm Offers Special-Financing Strength in Numbers to Small Car Dealers

    Lender leverage aggregates often-tricky customer loan applications from smaller-volume stores.

    By Jim Leman • Sept. 1, 2015
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    How to Secure Auto Dealer Bond Despite Bad Credit

    Picking the right agency and demonstrating your experience in the auto industry can lead to success – and at a reasonable premium.

    By Eric Halsey • Aug. 28, 2015
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    Car Dealerships Enjoy Good Times; But Mind Those Costs

    Many dealers tend to focus more on sales and gross profit than expense management.

    By Tony Noland 1 • Aug. 27, 2015
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    Let’s Talk About Talking to Car Dealership Customers

    Technology helps. How else would a dealer remember a customer’s favorite color? But it’s no replacement for conversation.

    By Nate Marquardt • Aug. 26, 2015
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    5 Reasons Dealerships Better Than Independent Repair Shops

    Car dealers should demonstrate to customers they can’t get the same quality of service anywhere else.

    By Mark Pierret • Aug. 19, 2015
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    3D Printing Will Change Auto Industry, From Manufacturers to Dealers

    Carlisle & Company predicts up-and-coming technology will allow auto dealerships to make about a third of their replacement parts.

    By Aug. 18, 2015
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    What’s Behind the AutoNation-TrueCar Divorce

    TrueCar’s thirst for data disconcerts many auto retailers, including the country’s largest dealership chain.

    By Marty Bernstein • Aug. 17, 2015
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    Car Dealer Willing to Pay Price for Customer Happiness

    Shaun Del Grande tells how his stores use social media for fun and profit.

    By Aug. 13, 2015
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    Beware of Aging Inventory on Car Lots

    Actions auto dealers take this year will go a long way toward dictating their results in the beginning of 2016.

    By Tony Noland 1 • Aug. 12, 2015
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    Group Runs 45 Dealerships in U.S. and China; More to Come

    Greenway Automotive Group’s two co-founders believe in the entrepreneurialism of operating partners at individual stores.

    By Lillie Guyer • Aug. 11, 2015
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    Industry First: Free College for Dealership Employees

    Fiat Chrysler Automobiles and its car dealers see ambitious program as a long-term way to attract and keep quality workers.

    By Tom Beaman • Aug. 10, 2015
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    The Dealer 5 | August 5, 2015

    Dealer news and information from WardsAuto and around the web.

    By Aug. 5, 2015
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    Auto Dealers Sway Purchase Decisions

    A study says the dealership experience is just as influential – and increasingly so – among younger buyers.

    By Aug. 5, 2015
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    Car Dealer Says ‘Conquesting’ Hard, But Effective

    Andrew DeFio tells how he uses target marketing to win customers.

    By Aug. 4, 2015
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    Impact of Underwriting on Your Dealership

    While inexpensive products are appealing, low costs could negatively affect funds needed to pay claims.

    By John Stephens 1 • Aug. 3, 2015
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    The 1-Hour Car Deal? Get Real

    Conference panelists decry the idea of auto dealerships trying to get customers in and out in 60 minutes.

    By Aug. 3, 2015
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    Cyber Thieves See Car Dealers as Great Targets

    Crooks have found they can grab as much data from several small businesses as from one larger enterprise.

    By Tony Petcou • July 31, 2015
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    Famed Coachbuilder Bertone Bound for Auction Block

    History does not favor family names under corporate management; marques including Vignale, Ghia, Francis-Lombardi and Frua disappeared from the scene shortly after being sold by their founders.

    By Giancarlo Perini • July 31, 2015