Dealers: Page
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Courtesy of WardsAuto
Achieving Your Training ROI
Studies show the two biggest reasons for employee turnover are limited advancement opportunities and lack of training for a specific role. But investing time in training and sharpening the team’s skills also should pay off in improved results.
By John Stephens 1 • April 22, 2016 -
Courtesy of WardsAuto
Queen Elizabeth: Greater Than Sum of Her Car Parts?
The 253-lb. creation uses components including the engine, wheels, interior, seating, electrical components and trim. The parts include lights from an Austin K2 truck of the sort the future monarch would have maintained during World War II.
April 20, 2016 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Spanish Auto Dealers Get Taste of Black Ink in 2015
Despite the government cash-for-clunkers program’s goal of replacing older vehicles with lower fuel economy and higher emissions with new models, older cars generated an average 9.1% profit compared with 8.8% for new ones.
By Jorge Palacios • April 20, 2016 -
Courtesy of WardsAuto
Virtual Reality to Enhance, Not Eradicate, Car Buying
“We feel that ultimately you want to feel connected with the car (and) in advance of a test drive we feel virtual reality is the most emotionally immersive way to experience that,” says Pat Hadnagy, whose company creates 360-degree vehicle images.
By Alysha Webb • April 19, 2016 -
Courtesy of WardsAuto
Do Vehicle Buyers Want to Go All In Digitally?
People surely look online for cars, but surveys say their Internet activity has limits.
By Tom Beaman • April 18, 2016 -
Courtesy of WardsAuto
Mom-Daughter Car Dealership Carries On in Oregon
No big gig, says Deana Eckman of Deana’s Auto Biz.
By Tom Beaman • April 14, 2016 -
Courtesy of WardsAuto
Word of Mouth, Marketing Fun Could Spur Electrified Vehicle Sales
Most people who drive the extended-range electric Chevy Volt find it fun and don’t extol its energy efficiency when surveyed, says GM’s Larry Nitz.
April 12, 2016 -
Courtesy of WardsAuto
Are Car Dealership Values Peaking?
“The outlook is hazier this year,” Erin Kerrigan says of the business of buying and selling dealerships.
By Steve Finlay • April 11, 2016 -
Courtesy of WardsAuto
NADA Chief Not Hung Up With Modern Technology
Jeff Carlson says smartphones are part of everyday life – and proceeds to prove it. Twice.
By Steve Finlay • April 8, 2016 -
Courtesy of WardsAuto
Reap Benefits Passing Out Business Cards V2.0
Emerging technology enhances and promotes the pillars of relationship selling, and catapults it to a whole new level.
By John F. Possumato • April 5, 2016 -
Courtesy of WardsAuto
Potholes Help Sell Wheel-Tire Insurance Protection
Car dealership F&I managers fulfill an increasing customer need caused by lousy roads.
By Jim Leman • April 5, 2016 -
Courtesy of WardsAuto
Manheim: Shared-Platform Car Auctions Will Happen
“If this were easy, it would have been done by now,” says Janet Barnard, president of Manheim’s North American operations.
By Steve Finlay • April 3, 2016 -
Courtesy of WardsAuto
Political Pundits, Dealers Agree: End the Gridlock in Washington
When it comes to who should be the next president of the United States, it seems everyone at NADA is on the same page: Someone who will know how to work with the other party.
By David Zoia Editor • April 3, 2016 -
Courtesy of WardsAuto
Twists, Turns (and One Fall) For Outgoing NADA Chief
“It was the single-most enjoyable professional experience of my life,” Bill Fox says of his NADA tenure.
By Steve Finlay • April 2, 2016 -
Courtesy of WardsAuto
Bankers Fret About Uber-mobile Lending
Lenders say they’d like to know if vehicles they give advances for will go to work in the ride-sharing industry.
By Steve Finlay • April 1, 2016 -
Courtesy of WardsAuto
Dealer of the Year Had Humble Start
Kitty Van Bortel once sold used cars in the front of a rented house. She’s now Time Dealer of the Year in partnership with Ally.
By Steve Finlay • April 1, 2016 -
Courtesy of WardsAuto
Longer Loans, High Lease Penetration No Problem, Experian Says
The glut of off-lease vehicles returning to inventory this year threatens to erode pricing, but Experian believes the buyer-loyalty benefits of leasing far outweigh those risks.
By David Zoia Editor • April 1, 2016 -
Courtesy of WardsAuto
Party’s Over for High Used-Car Prices
Increased new-car incentives and a glut of off-lease vehicles hitting the market take a toll on pre-owned-vehicle operations.
By Steve Finlay • April 1, 2016 -
Courtesy of WardsAuto
NADA Sees Continued Strong LV Sales, But Pricing Pressures Evident
Rising incentives and the huge supply off off-lease vehicles returning to showrooms – many of them in unpopular segments such as small and midsize cars – are chief culprits in the profit pressure to come.
By David Zoia Editor • April 1, 2016 -
Courtesy of WardsAuto
Future Telematics Could Aid Vehicle Appraisers
If a car owner drives hard or goes over lots of potholes, a tracking system could duly note that.
By Steve Finlay • March 31, 2016 -
Courtesy of WardsAuto
TrueCar Tries to Patch Up Dealer Relations, Again
Despite successes in certain areas, TrueCar’s “overall approach has alienated many dealers,” says CEO Chip Perry.
By Steve Finlay • March 27, 2016 -
Courtesy of WardsAuto
Four Types of Oft-Misunderstood Car Dealership Shoppers
Married males, used-car shoppers, Hispanics and women should be understood as car consumers.
By Jim Leman • March 24, 2016 -
Courtesy of WardsAuto
Five Tips to Ramp Up Your Dealership’s Social Marketing
Car consumers are seeking information online on model comparisons, safety features, connected devices, walk-arounds and other content to help them make a decision. Here’s how to reach them.
By Michael Taylor • March 21, 2016 -
Courtesy of WardsAuto
Virtual-Reality Check: Will Car Dealership Shoppers Go for VR Goggles?
Human wiring includes a sense of reluctance to do things we don’t want to do.
By Steven Finlay • March 21, 2016 -
Courtesy of WardsAuto
Cheap Oil Has Texas Truck Dealers on Slippery Footing
Falling oil prices have helped dealerships in general in the U.S. sell more trucks. But in Texas, where many of those buyers earn their money from selling oil and gas or providing services to the industry, heavy-duty truck sales are down.
By Alysha Webb • March 21, 2016
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