Dealers: Page 82
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Courtesy of WardsAuto
More Dealer Effort Needed for Borderline Credit Cases
“I’ve looked at hundreds of deals that had trouble getting approved, and most all had just the skinniest of information on the credit app,” says F&I trainer Jan Kelly.
By Jim Leman • Nov. 11, 2015 -
Courtesy of WardsAuto
Price-Fixing Suit Would Target Spanish Car Dealers
Rosa Guirado, one of three attorneys preparing the civil lawsuit, says the case for damages in the Spanish price-fixing case is stronger than in the Volkswagen diesel-emissions fraud scandal.
By Jorge Palacios • Nov. 11, 2015 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Auto Industry Hasn’t Suffered Big Cyber Breach – Yet
Online crooks could turn their attention to easy-target car dealerships, says CDK’s security chief.
By Steve Finlay • Nov. 10, 2015 -
Courtesy of WardsAuto
Wharton MBAs Aim to Revolutionize Auto Retailing
Dealers rarely use geo-targeting and geo-fencing marketing. That may change soon.
By John F. Possumato • Nov. 6, 2015 -
Courtesy of WardsAuto
Prepaid Plans Can Sell – If They Make F&I Menu Cut
They are sold at some auto dealerships, given away at others.
By Jim Leman • Nov. 4, 2015 -
Courtesy of WardsAuto
What Not to Ask Dealership Car Buyers
Some questions in the F&I office are non-essential, yet asked anyway, says John Vecchioni.
By Steve Finlay • Oct. 30, 2015 -
Courtesy of WardsAuto
What Makes a Great Manager
Behind successful auto dealership employees are successful managers.
By Richard Libin • Oct. 28, 2015 -
Courtesy of WardsAuto
Some Car Dealership Customers ‘Just Show Up’
Internet sales leads are important, but not all-encompassing.
By Steve Finlay • Oct. 28, 2015 -
Courtesy of WardsAuto
Best Idea Winner Picture Perfect
Five contestants pitch their innovative initiatives to a three-member panel of dealership people.
By Steve Finlay • Oct. 27, 2015 -
Courtesy of WardsAuto
Major Hang Up Hurts Car Dealerships
Poorly answered or unanswered phone calls send customers to the competition.
By Keith Shetterly • Oct. 23, 2015 -
Courtesy of WardsAuto
Used-Car Prices Defy Predictions, If Not Gravity
Prices were supposed to drop. What happened?
By Steve Finlay • Oct. 20, 2015 -
Courtesy of WardsAuto
Cars Are Like Light Bulbs, Says F&I Trainer
Get car dealership customers thinking about extended warranties, trainer Ron Reahard says.
By Steve Finlay • Oct. 15, 2015 -
Courtesy of WardsAuto
Dealership Treats Customers Differently
Boomers love negotiating, Millennials want something thrown in, says a car dealer who goes with the flow.
By Steve Finlay • Oct. 13, 2015 -
Courtesy of WardsAuto
Repair Shops ‘Crushing’ Dealerships in Service Game
“Dealers must establish the value of their store’s service department early,” says DealerSocket’s Marylou Hastert.
By Steve Finlay • Oct. 12, 2015 -
Courtesy of WardsAuto
Mismanaging 4th Inventory Costs Dealers Time, Money
Under-utilized auto service departments drain profits.
By Jim Roche • Oct. 8, 2015 -
Courtesy of WardsAuto
‘Prime-a-donnas’ Need Not Apply at These Dealerships
Subprime pros tell how to succeed in the world of automotive special financing.
By Steve Finlay • Oct. 7, 2015 -
Courtesy of WardsAuto
Three Vehicle-Service Contract Myths Busted
Selling F&I products often requires that car dealers dispel customers’ pre-conceived notions.
By Mark Pierret • Oct. 5, 2015 -
Courtesy of WardsAuto
Forget 1-Hour Car Deal, He’s Shooting for 30 Minutes
An auto dealer says closings can go quicker under the right circumstances and with the right digital equipment.
By Steve Finlay • Oct. 2, 2015 -
Courtesy of WardsAuto
Car Dealer Does Spring, Winter, Fall, Summer Training
David Ferraez wants to improve auto retailing one instructional session after another.
By Lillie Guyer • Sept. 30, 2015 -
Courtesy of WardsAuto
Understanding Millennials
Millennials saw parents and siblings lose jobs, homes and cars during the recession, and the thought at the front of their mind is “I don’t want that to happen to me.”
By John Stephens 1 • Sept. 28, 2015 -
Courtesy of WardsAuto
Dealer Delivers Cars and Happiness
Lisa Copeland, who runs Fiat of Austin, employs a “chief happiness officer.”
By Steve Finlay • Sept. 28, 2015 -
Courtesy of WardsAuto
Women Show Interest in Becoming Auto Technicians
GM’s Women’s Retail Network encourages females to pursue dealership careers.
By Steve Finlay • Sept. 21, 2015 -
Courtesy of WardsAuto
Teens Explain Car Tech Features to Dealership Buyers
Dealer tells how innovative employment program helps customers and the store alike.
By Steve Finlay • Sept. 18, 2015 -
Courtesy of WardsAuto
Ways to Immediately Increase Gross Profits
Some dealers have doubled their net income using these strategies.
By Adam Armbruster • Sept. 18, 2015 -
Courtesy of WardsAuto
FTC Prowls for Deceptive Car Dealer Ads
Auto ads generously using zeros make it look like a vehicle is free, says regulator Cindy Liebes.
By Steve Finlay • Sept. 16, 2015
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