Dealers: Page
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Courtesy of WardsAuto
Australian Group Puts Spotlight on Counterfeit Parts
Investigations over the past two years by the Australian Department of Immigration and Border Protection have resulted in more than 6,000 items being seized.
By Alan Harman • May 25, 2016 -
Courtesy of WardsAuto
Illinois Dealers Likely to Stay Closed on Sundays
The Chicago Automobile Trade Assn. reports that with the Illinois General Assembly’s scheduled spring adjournment approaching, there won’t be time to act on the latest attempt to open car dealerships to sales on Sundays.
By Jim Mateja • May 24, 2016 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Complexities of Compliance
Even a small investment in compliance training now can save a dealer thousands in legal fees later.
By John Stephens 1 • May 24, 2016 -
Courtesy of WardsAuto
What to Do About Faltering Fred in F&I
Reporting system provides “what-if” alternatives for car dealerships.
By Steve Finlay • May 23, 2016 -
Courtesy of WardsAuto
Persistence, Product Confidence Boost F&I Sales
“The approach to selling F&I products needs to focus on value, and I mean incredible value,” says Shaka Dyson.
By Jim Leman • May 20, 2016 -
Courtesy of WardsAuto
Big Data Tightens Grip on Automotive Retailing
The acceleration of available single-solution software that mines data across the spectrum of the retail operation and turns it into revenue could mean the big-bang moment is drawing near for dealers.
By David Zoia Editor • May 20, 2016 -
Courtesy of WardsAuto
Which Vehicle Segment Will Take Biggest Residual Hit?
Industry trackers disagree over which models will depreciate the most.
By Steve Finlay • May 18, 2016 -
Courtesy of WardsAuto
WardsAuto Megadealer 100 Passes $206 Billion Mark
In the greatest automotive-retail year in U.S. history, some groups buy their way to the top.
By Phillip Villegas • May 18, 2016 -
Courtesy of WardsAuto
Get 30 in 30 to Maximize Marketing ROI
Even with the array of technologies that drive traffic to dealer websites, an average of more than $600 is spent on marketing each new car sold. The problem isn’t digital marketing doesn’t drive views, it’s that it doesn’t provide the right distribution of views.
By Len Short • May 17, 2016 -
Courtesy of WardsAuto
People Who Wait for Car Repairs Spend Less
Consumers say what they like, sort of like and don’t like about auto dealership service departments.
By Pooya Ghiaseddin • May 16, 2016 -
Courtesy of WardsAuto
Car Price Remains Important, But Not at All Costs
New Autotrader study indicates most auto dealership customers see no difference between lowest price and fair and transparent prices.
By Steve Finlay • May 13, 2016 -
Courtesy of WardsAuto
Powerful Personalization Hits Auto Industry
Car dealers use latest online tracking systems to get to know customers better.
By Steve Finlay • May 12, 2016 -
Courtesy of WardsAuto
Dealerships’ Biggest Cyber-Security Threat: Employees
Remember emails from dethroned Nigerian princes? Today’s schemes are more sophisticated.
By Erik Nachbahr • May 12, 2016 -
Courtesy of WardsAuto
Trade Group Says Female Mechanics Good for Business
A survey of U.K. women drivers shows 96% want to see more females when they visit showrooms and vehicle-servicing facilities. At present, only 1% of vehicle technicians are female even as women drivers soon will outnumber men.
By Paul Myles • May 11, 2016 -
Courtesy of WardsAuto
F&I Visualization Tools Show Up
“There’s a need for change in the F&I buying experience,” says Zurich’s Vincent Santivasi.
By Jim Leman • May 9, 2016 -
Courtesy of WardsAuto
Not All Car Dealers ‘Get’ Reynolds All-in-One IT System
Reynolds and Reynolds President Ron Lamb talks about new products, tough sells, Millennial likes and dislikes and keeping one’s distance.
By Steve Finlay • May 6, 2016 -
Courtesy of WardsAuto
What Women Car Shoppers Want
Women are major consumers, but you wouldn’t know it the way some car dealership salespeople act.
By Jennifer Libin • May 5, 2016 -
Courtesy of WardsAuto
Reshape Owner Experience, Increase Customer Retention
Here are three ways car dealers can keep customers coming back for service work.
By Jim Roche • May 4, 2016 -
Courtesy of WardsAuto
New Initiative Connects Used-Car Sellers to Dealer Buyers
Sell&Trade is one of two new offerings from Cars.com. The other allows dealers to track lot traffic.
By Alysha Webb • May 3, 2016 -
Courtesy of WardsAuto
How Auto Dealers Can Avoid Bond Claims
There are several relatively simple things that can prevent claims from being filed and ensure any unwarranted claims successfully are fended off. That process starts with understanding what a surety bond is.
By Eric Halsey • May 2, 2016 -
Courtesy of WardsAuto
E-Leads Down, Phone Calls Up at Progressive Car Dealership
Bill Feinstein of Planet Honda, No.12 on WardsAuto e-Dealer 100, tells how he does it.
By Tom Beaman • May 2, 2016 -
Courtesy of WardsAuto
Family Matters in Car Dealership World
Starting out on his own, Greg Miller buys a dealership from Bob Baker, who’s easing out of the business.
By Steve Finlay • April 29, 2016 -
Courtesy of WardsAuto
How Mobile Is Changing the Way We Buy Cars
Mobile is transforming the car shopping experience completely. Brands, manufacturers and dealerships need to redesign the customer experience to compete in this mobile/digital world.
By Brian Solis • April 29, 2016 -
Courtesy of WardsAuto
For Car Dealers, Consumer Satisfaction Pays
Study measures the financial value of happy customers.
By Steve Finlay • April 28, 2016 -
Courtesy of WardsAuto
How Car Dealer’s Leads Fell But Sales Rose
The sales team doesn’t have to be Internet whizzes but needs effective email and text communication skills, says e-commerce director Aaron Hudson.
By Tom Beaman • April 26, 2016
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