Dealers: Page 74


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    Tech Geek Tells Why Car Dealers Need More Wireless

    Dealerships are experiencing increased demand for wireless on all fronts.

    By Erik Nachbahr • Dec. 6, 2016
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    No Flying Burritos in This Car Dealership Department

    “If you treat people like dirt in a sales meeting, and then tell them to go out and sell cars, how does that work?” asks dealership manager Josh Mitchell.

    By Dec. 5, 2016
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
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    Marketing to Millennials for Suckers

    “You can do age-based marketing all day long. If you go down that rabbit hole, I’ll sell you a Scion dealership,” Brent Wees says.

    By Dec. 1, 2016
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    Show, Tell and Sell

    Elise Kephart Adame is credited as a pioneer for including personalized introduction videos in her emails to car dealership customers.

    By Nov. 29, 2016
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    Leverage F&I Through Economic Change

    Smart dealers need to start evaluating how to keep their margins from shrinking during the next market downturn.

    By John Stephens 1 • Nov. 28, 2016
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    GM Holden Bolsters Marketing Team

    New marketing director Mark Harland already is working to redefine the Holden brand as it moves from an Australian-based manufacturer to an importer.

    By Alan Harman • Nov. 23, 2016
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    Red Tape Comes With Car Dealers’ Out-of-State Sales

    Filings must be accurate and complete or the affected DMV will return the paperwork.

    By Jim Leman • Nov. 22, 2016
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    How Automakers Can Get Wall Street to Believe

    Inspired car dealers can transmit zeal and passion that rivals or surpasses any Silicon Valley start-up maven.

    By John F. Possumato • Nov. 21, 2016
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    Avoid Misusing Car Dealership Pay Plans

    A dealership pay plan should not be responsible for managing F&I staffers. Dealership management should be responsible for that.

    Nov. 18, 2016
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    Technology Aims to Ease F&I’s Boxed-In Syndrome at Car Dealerships

    “The consumer is driving the change,” Dealertrack’s Sharon Kitzman says of innovations.

    By Nov. 17, 2016
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    Subprime Approach Helps Customers Buy Cars, Rebuild Credit

    “We learn who they are to better understand their credit challenges,” Tony Davis says of credit-challenged auto shoppers.

    By Jim Leman • Nov. 15, 2016
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    Car Dealer Cause-of-Month Project Wins Best-Idea Contest

    “The employee engagement has been amazing,” says Brad Paschal of Street Auto Group in Texas.

    By Nov. 14, 2016
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    Differing Directions for Spanish Car Distribution

    U.S. electric-vehicle maker Tesla plans to install its battery superchargers in various locations around Spain starting in Barcelona, where it is opening a showroom.

    By Jorge Palacios • Nov. 9, 2016
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    Excuse Me, Your Pop-Up Is Showing

    Google threatens to penalize websites with ads it deems intrusive. Car dealers, take note.

    By Eric Giroux • Nov. 8, 2016
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    Rolls-Royce Pulls Out All Luxury Stops in Dubai

    Located at the center of Dubai’s City Walk, globally recognized for its luxury and hospitality, the boutique aims to woo a multimillionaire customer base for its hand-built cars.

    By Nov. 7, 2016
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    Genesis Playbook Includes More Vehicles, Fewer Dealers

    Launching a new luxury marquee “doesn’t happen every day,” says the head of Hyundai’s new upscale division.

    By Nov. 4, 2016
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    Can’t Dealership Management Just Get Along?

    Car dealerships where there’s mutual respect among top management are most likely to outperform competitors.

    By Phil Villegas 1 • Nov. 3, 2016
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    Consumer Matchups: Hyundai-Gambling, Subaru-Acupuncture, Chevy-Hunting, Infiniti-Pedicures

    Data-intelligence company Foursquare crunches numbers to compare people’s car-dealership visits with where else they go.

    By Nov. 2, 2016
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    For This Car Dealer, the 1-Price Is Right

    In a Q&A, Jerry Mullinax, whose father is the father of 1-price selling, tells how he makes it work today, why he’s stayed strictly with Ford all these years and what makes people trust a dealership.

    By Tom Beaman • Oct. 27, 2016
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    Megadealer Lauds the Joy of Car Buying

    “I want people to have fun. That’s when they want to come back,” says Beau Boeckmann, president of Galpin Motors.

    By Oct. 26, 2016
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    Motivate Car Dealership F&I Managers

    How to gain a sense of direction (and lose weight).

    By Chris Cochran • Oct. 24, 2016
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    ‘This Car Is Amazing!’ So What?

    New CDK research identifies top words and phrases that are more likely to convert a car shopper into a buyer. (“Amazing” ranks low.)

    By Steven Finlay • Oct. 20, 2016
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    Dealerships Use RFID to Connect With Service Customers

    Two things are important, says auto consultant Brett Coker. “First impressions and last impressions.”

    By Oct. 19, 2016
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    Dealership Service Advisers Should Sell Pre-Paid Maintenance Plans

    The sales department can help the service department, and vice versa.

    By Jim Leman • Oct. 18, 2016
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    Car Dealer Group Makes Most of New Lease on Life

    “We were a textbook case of not being prepared,” says CEO Erich Gail of the Cardinale Automotive Group.

    By Oct. 14, 2016