Dealers: Page 73
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Courtesy of WardsAuto
Selling Cars in the Information Age
A recent UPS study finds that, for the first time, just over half of purchases by avid online shoppers are made online. Let that sink in for few minutes.
By Darryl Barber • Feb. 3, 2017 -
Courtesy of WardsAuto
Car Dealers’ Offspring Discuss How to Keep It Together
Only 4% of family-run dealerships make it to the fourth generation.
By Steve Finlay • Feb. 2, 2017 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Three Ways Car Dealers Can Do Super Bowl Conversion Play
Predictable boosts in engagement on dealer websites can correlate to the big game’s ad spots.
By Chris Smith • Feb. 2, 2017 -
Courtesy of WardsAuto
Some Car Dealership Sales Pitches Outdated, Says F&I Coach
“There is more to successful F&I sales than presenting a product menu you need to defend,” says Ben Brannon of Brannon Honda.
By Jim Leman • Jan. 31, 2017 -
Courtesy of WardsAuto
Car Dealer of Year Began Selling Cars, Helping Others at Young Age
A second-generation automobile dealer, Carl Swope followed in the footsteps of his father and uncle who opened their first dealerships in 1952.
By Steve Finlay • Jan. 28, 2017 -
Courtesy of WardsAuto
Incentives, Used-Car Market Trends Worry Analysts
Slowing new-vehicle demand and falling used-car values threaten to set off a pricing spiral in the U.S. market.
By David Zoia Editor • Jan. 27, 2017 -
Courtesy of WardsAuto
AutoNation Will Brand Its Own Auto-Parts Line
Panelists discuss ways to increase revenue streams and prepare for changing industry dynamics.
By Steve Finlay • Jan. 27, 2017 -
Courtesy of WardsAuto
Expect Banner Year for Car Dealership Buy-Sells
The more profitable fixed operations of a dealership attract investors more than the vehicle-sales departments, says Erin Kerrigan, who tracks car store buy-sell transactions.
By Steve Finlay • Jan. 27, 2017 -
Courtesy of WardsAuto
Strike Up the Dixieland Band, It’s Show Time for NADA
On the sprawling expo floor nearly 600 companies exhibit their wares, from “thank-you” cookies for car buyers to the latest software systems for dealers.
By Steve Finlay • Jan. 27, 2017 -
Courtesy of WardsAuto
Working With Trump Administration on New NADA Chairman’s Agenda
“We’ve been conversing on different issues,” Mark Scarpelli says of the new presidential administration. “We’re very hopeful.”
By Tom Beaman • Jan. 26, 2017 -
Courtesy of WardsAuto
NADA Chairman-Elect Big on Philanthropy
“We’re kind of the backbone of these small towns,” Mark Scarpelli says of many local dealerships.
By Tom Beaman • Jan. 26, 2017 -
Courtesy of WardsAuto
Subprime Doing Fine, But Thanks for Asking
“We know subprime when we see it,” says a credit-bureau economist, paraphrasing a Supreme Court justice’s quote about pornography.
By Steve Finlay • Jan. 25, 2017 -
Courtesy of WardsAuto
Dealership Turnaround Pro Tells How It’s Done
Employees who like what they do and enjoy where they work always deliver a better experience for the customer and more profitability for the dealership, says Robert Pollock.
By Adam Armbruster • Jan. 25, 2017 -
Courtesy of WardsAuto
U.K. Car-Paint Preferences Primarily Colorless
Of the 2.7 million new cars registered in 2016 in the U.K., 552,329 were white and 542,862 were black, accounting for more than 40% of the market. White was No.1 in Scotland, Wales and Northern Ireland, but in England it was eclipsed by black.
By Paul Myles • Jan. 24, 2017 -
Courtesy of WardsAuto
How to Fix Five Costly Vehicle Reconditioning Mistakes
The money meter runs from the day a dealership acquires a trade or buys a used-vehicle at auction until that unit is sold.
By Dennis McGinn • Jan. 23, 2017 -
Courtesy of WardsAuto
Fake Parts Seized in Mideast Raid Likely Oz-Bound
The raid on a warehouse and distribution center in Abu Dhabi, the United Arab Emirates’ capital, netted parts worth more than A$5.4 million. Some 21 truckloads of parts will be destroyed.
By Alan Harman • Jan. 20, 2017 -
Courtesy of WardsAuto
Fixed Operations Engage Buyers as China Sales Slow
Profits are low or nonexistent for many dealerships in China, and new-car sales growth is forecast to slow in the coming year. Fixed operations are becoming more and more important as a source of revenue and profits.
By Alysha Webb • Jan. 18, 2017 -
Courtesy of WardsAuto
People Say Darnedest Things in Auto Dealership Customer Surveys
“Some of the best information you can get is from, ‘Tell me what it was like.’ You can get answers to questions you never thought to ask,” says DealerSocket’s Aaron Schinke.
By Steve Finlay • Jan. 17, 2017 -
Courtesy of WardsAuto
Understanding Google’s “Intrusive” Pop-Up Penalty
Dealerships using an excessive number of pop-ups should think about dialing back – at least on the mobile version of their website.
By Dave Pye • Jan. 13, 2017 -
Courtesy of WardsAuto
Was 2016 Good Year for Auto Dealers?
Here’s a look at how auto dealers did this year, what regulatory changes were introduced and what can be expected in 2017.
By Todd Bryant • Dec. 27, 2016 -
Courtesy of WardsAuto
Digital ‘Natives’ and ‘Laggards’ Shop for Cars Differently
Savvy Internet users visit dealerships more often, but spend less time on the premises.
By Steve Finlay • Dec. 19, 2016 -
Courtesy of WardsAuto
Timed Out: How Auto Dealers Lose Customers
The time it takes to buy a car is worth it to customers if they perceive it as valuable and enjoyable.
By Richard Libin • Dec. 13, 2016 -
Courtesy of WardsAuto
Former Teacher Wants Her Car Dealership to Get A+
Casey Jenkins left a job in education to return to her family business – where she still teaches in a way.
By Steve Finlay • Dec. 12, 2016 -
Courtesy of WardsAuto
Good Auto Mechanics Are Hard to Find These Days
Although modern car mechanics are a far cry from yesterday’s grease monkeys, some negative perceptions persist, making it hard to recruit talent.
By Steve Finlay • Dec. 9, 2016 -
Courtesy of WardsAuto
A Woman in Yoga Pants Walks Into a Car Dealership…
Car salespeople who rely on first impressions to size up customers risk losing their business.
By Jennifer Libin • Dec. 7, 2016
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