Dealers: Page 41
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Courtesy of WardsAuto
Most Car Dealers Say Digital Retailing Vital to Their Survival
“Consumers are making it clear they have no interest in reverting to the old ways” of spending hours at a dealership buying a vehicle, says Cox Automotive’s research director Isabelle Helms.
By Steve Finlay • June 7, 2021 -
Courtesy of WardsAuto
Local Car Dealers Urged to Sell Long-Distance
In a WardsAuto Q&A, Cox Automotive’s Jade Terreberry tells why dealers should use digital retailing to extend their reach beyond traditional geographic markets.
By Steve Finlay • June 1, 2021 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
Courtesy of WardsAuto
Better Vehicle Inspection Systems Key to Safer Highways
Service technicians believe automated tire inspections can more accurately identify problems and ensure customer safety. Camera-based automotive underbody checks can pinpoint potentially dangerous brake, steering and fuel-line damage.
By Jim Irwin • May 28, 2021 -
Courtesy of WardsAuto
What Do Holidays Have to Do With Car Buying?
“Maybe some people will be online buying a car while they are at a Memorial Day barbecue,” says Modal’s Matt Weinberg.
By Steve Finlay • May 27, 2021 -
Courtesy of WardsAuto
Want to Maximize Profits? Don’t Overlook Your DMS
The technology driving your dealership should deliver better business decisions. It should reduce backlogs of old data, manual re-entry and clumsy reporting that hinders your operations.
By Lindsay Lauck • May 26, 2021 -
Courtesy of WardsAuto
20% Inflation Happened Before, Will It Happen Again?
When an esteemed Wharton finance professor and the country’s largest private vehicle wholesaler independently warn of the same future, it’s probably worth taking notice.
By John F. Possumato • May 25, 2021 -
Courtesy of WardsAuto
What Auto Dealers Should Know About Credit Union Vehicle Leasing
For many dealers, balancing flexibility and a variety of payment options can be achieved in an unexpected way: offering leases through their local credit union.
By Jay Slingerland • May 21, 2021 -
Courtesy of WardsAuto
The Train Game is More Important Than Ever
In-depth product knowledge is so important. Make sure your salespeople get an opportunity to test drive all your vehicles and learn how to operate the entertainment and navigation systems, how to hook up phones to Bluetooth, how the adaptive lane assist and self-driving features work.
By Phil Spagnoli • May 19, 2021 -
Courtesy of WardsAuto
Dealers Threatened by Both Low-Tech, High-Tech Crime
A common problem is that dealerships may not be vigilant enough. To put it more positively, Federated Insurance investigator Andris Berzins says dealerships understandably may be “too” welcoming because, after all, they’re trying to sell cars.
By Jim Henry • May 17, 2021 -
Courtesy of WardsAuto
Car Dealers Are ‘Amazing Entrepreneurs,’ Not ‘Bad Creatures’
In a WardsAuto Q&A, Cars.com CEO Alex Vetter talks about the importance of and need for the franchised auto dealership network.
By Steve Finlay • May 14, 2021 -
Courtesy of WardsAuto
One-Pay Lease Valuable But Little-Used Sales Tool
The one-pay lease is a way to purchase a vehicle by writing the dealership a check for the total of payments on a 36-month, single-payment lease. At the end of the 36 months, the customer can choose to renew the lease, turn in the vehicle or buy it outright.
By Justin B. Gasman • May 13, 2021 -
Courtesy of WardsAuto
KAR Global All-in for Online Used-Vehicle Auctions
KAR Global plans to stick with 100% online auctions, with the company not planning to return to running cars down a physical auction lane once the pandemic is over, CEO Peter Kelly says.
By Jim Henry • May 11, 2021 -
Courtesy of WardsAuto
Countering Misconceptions About Car Subscription Services
A well-executed subscription offering means opportunities to create new revenue streams, market used and electric vehicles, win new customers and strengthen a company’s digital muscles.
By Eric Zayer and Tom Wendt • May 10, 2021 -
Courtesy of WardsAuto
Chip, Inventory Shortages Impact Dealer Advertising
The shortage of semiconductor chips is impacting the amount of new car and truck inventory coming onto dealer lots. However, retailers and their digital advertising partners can ensure they are constantly delivering offers on the latest new and used inventory.
By Matt Newsome • May 5, 2021 -
Courtesy of WardsAuto
‘People Still Want to Go to the Car Dealership’
“The big challenge is they want us to guide them through the process,” Hyundai marketer Laura Rathai says at a Reuters online event.
By Steve Finlay • May 4, 2021 -
Courtesy of WardsAuto
Tips for Car Dealers on Best Ways to Get Pre-Owned Inventory
“Without question, inventory supply is the No.1 issue these days,” Bob Grill of Carfax says of auto retailing.
By Steve Finlay • May 3, 2021 -
Courtesy of WardsAuto
Major Retailers Say Fixed Ops Mostly Flat in First Quarter
Lithia Motors in March “saw double-digit increases in service, body and parts, driven by a 32% increase in our highest-margin, customer-pay work,” chief operating officer Chris Holzshu says.
By Jim Henry • April 28, 2021 -
Courtesy of WardsAuto
Agero Expanding to Add Scheduled Vehicle Transfers
The coronavirus pandemic and increased demand for “contactless” dealership pickup and delivery helped inspire the move, says Cathy Orrico, chief client officer for Agero.
By Jim Henry • April 27, 2021 -
Courtesy of WardsAuto
Auto-Recall Attention Turns to Integrated Electronics
“New technologies lead to new challenges,” says NHTSA’s Stephen Ridella during a Society of Automotive Analysts conference.
By Steve Finlay • April 27, 2021 -
Courtesy of WardsAuto
How Pandemic Has Impacted Automotive Aftermarket
According to a survey by The Martec Group, the do-it-yourself market segment is expected to experience growth post-pandemic as consumers feel more confident working on their vehicles.
By Chuck Bean • April 27, 2021 -
Courtesy of WardsAuto
The Power of Distinguishing Between Buyers and Browsers
Identifying and prioritizing customers who are ready to buy is the first crucial step toward achieving higher close rates and profits. Today’s most effective digital sales tools offer dealerships the ability to do this accurately and efficiently.
By Chase Abbott • April 26, 2021 -
Courtesy of WardsAuto
Auto Dealership Service Staffers Should Act Like Lt. Columbo
With a malfunctioning vehicle, “there is a big difference – as much as $1,000 on a repair bill – between tink-tink-tink and thunk-thunk-thunk,” says Wallis Miller of Alldata.
By Steve Finlay • April 26, 2021 -
Courtesy of WardsAuto
From FaceTime to Analytics: Virtual Acquisition Best Practices
From utilizing Apple’s FaceTime technology to leveraging online condition reports with consumers, there are some best practices dealers should follow when looking to conduct remote appraisals and virtual acquisitions.
By Randy Kobat • April 23, 2021 -
Courtesy of WardsAuto
Will Digital Auto Retailing’s Current Popularity Wane?
“Each customer is unique, and chooses their own path to buy a car,” says Steve Wittman of car dealership chain Sonic Automotive.
By Steve Finlay • April 22, 2021 -
Courtesy of WardsAuto
Think Twice Before Renting Your Vehicle to ‘Gig’ Drivers
What do Uber eXchange Leasing, Fair.com and Maven all have in common? They thought they could make money renting to “gig” rideshare or delivery drivers, and they are all out of that business, or out of business.
By John F. Possumato • April 21, 2021
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