Dealers: Page 40
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How Car Dealers Can Handle an OSHA Visit
“If you don’t have a written (safety) program, (OSHA) will smell blood,” Summit Automotive Partners’ Brian Boase tells the Association of Dealership Compliance Officers.
By Steve Finlay • July 28, 2021 -
Retailer Lithia Motors Sees New-Vehicle Shortage Ending
“Generally speaking, we expect inventories to continue to normalize throughout the back half of 2021 and in the first part of 2022,” Chris Holzshu, Lithia chief operating officer, says in an earnings conference call.
By Jim Henry • July 27, 2021 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
How Dealers Can Prepare for a Possible Corporate Tax Increase
Primarily, it is important for dealers to re-address their long-term strategy with short-term cash flow needs. While any tax changes at this point are still unknown, the intent is to raise long-term capital gains taxes, which raises qualified dividend rates.
By Matt Gibson • July 26, 2021 -
Take Back Control of Your Dealership
Cloud-native DMS built on Microsoft Azure empowers dealers with secure, flexible solution.
By Sharon Kitzman • July 26, 2021 -
Used-Vehicle Demand Adds Black Ink to Ally’s Bottom Line
Ally says the $5 million net recovery on charged-off auto loans for the quarter was a first in the 102-year history of Ally and its predecessor company, General Motors Acceptance Corp.
By Jim Henry • July 21, 2021 -
Column
CTV Advertising Can Help Jump-Start Car Buying in 2021
As brand loyalty continues to shift post-pandemic, finding and engaging potential car buyers is harder than ever. Streaming-related advertising can help auto dealers find and interact with consumers who are excited about car buying again.
By Dan Silver • July 16, 2021 -
Manheim Deploys Car-Tracking Technology at Auction Sites
LotVision already employs more than 400,000 tracking devices at 49 Manheim sites and will be operating at an additional 19 locations by Sept. 30, the company says.
By Jim Henry • July 15, 2021 -
Used-Car Buying ‘Frenzy’ Lets Up, But What a Ride
“Normal pricing patterns depend on the absence of desperate sellers or desperate buyers,” Says Cox Automotive’s Chief Economist Jonathan Smoke.
By Steve Finlay • July 14, 2021 -
Infiniti Reveals Pricing, Celebrity Marketing for QX60
Infiniti has begun accepting reservations for the ’22 QX60 – carrying the tagline “Conquer Life in Style” – which arrives in dealerships this fall.
By Jim Irwin • July 13, 2021 -
Build-to-Order Gains Momentum at Long Last
The ordering process has been around for years without drawing much consumer interest, but it’s now seen as a plan B because of dealership inventory constraints.
By Steve Finlay • July 12, 2021 -
Used-Car Industry Flummoxed by Logistics Complications
Dealers on average are buying and selling cars over greater distances, Manheim Logistics’ Joe Kichler says. That’s partly because dealers must cast a wider net to find the most desirable vehicles during the ongoing shortage of used-car inventory.
By Jim Henry • July 9, 2021 -
Car Dealer Customers, Employees Are Different Today
“It’s less about selling,” says Merlin Stevenson of GP Strategies.
By Steve Finlay • July 7, 2021 -
Canada Used-Auto Market Rebounds as COVID-19 Ebbs
Global Automakers of Canada CEO David Adams says used and new auto prices have risen as new-vehicle supplies in Canada are being constrained by microchip shortages and COVID-19-related logistics and supply disruption.
By Keith Nuthall • July 2, 2021 -
Mobile Mechanics Provide Auto Repairs at Home or Office
“Our business model addresses this issue by bringing car repair to your house and scheduling it based on your convenience,” FixMyCar founder Prashant Salla says.
By Jim Irwin • June 30, 2021 -
Column
Buying a Used Car? Ask These Questions
It’s easy to find yourself giddy at the prospect of picking up a new-to-you car, but don't let that excitement cloud your judgment.
By Grant Feek • June 29, 2021 -
Column
The Pandemic’s Silver Linings for Auto Dealerships
An eLEND survey confirms the pandemic accelerated adoption of digital path-to-purchase experiences for 80% of auto dealers, with 90% planning to continue, or accelerate, digital retailing.
By Pete MacInnis • June 28, 2021 -
Car Dealer Tells How to Connect With Customers
As an investigator would, car salespeople should “look for clues,” says Michelle Primm, managing director of the Cascade Auto Group.
By Steve Finlay • June 24, 2021 -
Survey Shows Color Key Factor for 88% of Vehicle Shoppers
“It is exciting to see how bolder colors are becoming more and more popular in the minds of consumers,” says Nancy Lockhart, global color manager-mobility coatings at Axalta. “Reds and blues are clearly rising in preference.”
By Jim Irwin • June 23, 2021 -
Agero Introduces Touchless Towing Service
The branded digital service streamlines pick-up and drop-off of customer vehicles, allowing providers to stay top-of-mind for both routine maintenance and unexpected car repairs.
By Jim Irwin • June 22, 2021 -
Column
Bubble Wrap: Follow the Logical Road
The bubble wrap and phone case are to the phone what a service contract is to a vehicle today.
By Justin B. Gasman • June 21, 2021 -
Column
Dealers Advertising to Replenish Inventory
The COVID-19 pandemic of 2020 and ensuing inventory challenges in 2021 have turned dealer advertising on its head. Today, auto dealers around the country are leveraging advertising to attract cars and trucks, in addition to shoppers themselves.
By Lauren Donalson • June 17, 2021 -
Column
Fewer Summer Incentives Challenge Auto Retailers, OEMs
The short supply of new vehicles, which has significantly impacted the incentive dollars dealers typically receive from OEMs, means dealers must more closely scrutinize their customers’ buying capacity to maximize profit potential on each transaction this summer.
By Joey Watson • June 15, 2021 -
Column
Client Engagement Strengthens Dealer-Customer Bond
Dealers need to be willing to disrupt their habits and think like their customers. By keeping client engagement in mind, anything is possible.
By Mandi Fang • June 14, 2021 -
How Car Dealerships Can Stay Out of Trouble
“There is one way to do it right, and hundreds of ways to do it wrong,” says Justin Gasman of McCaddon Cadillac-Buick-GMC.
By Steve Finlay • June 10, 2021 -
CDK Buys Digital Auto Retailing Company Roadster
“Consumers have shown they are increasingly more willing to purchase big-ticket items online,” says CDK President and CEO Brian Krzanich.
By Steve Finlay • June 8, 2021