Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.
Welcome to The WardsAuto Dealer 5 - we've put together important items from WardsAuto.com and across the Internet. So let's go:
| 1. | Dealership veterans need to connect with young customers. And junior staffers need to know how to sell to their elders. Here’s some cross-generation advice from a couple of experts. | ||
| 2. | Lexus touts a dealership initiative with three demographic groups in mind. The plan has quirky elements, but common-sense ones, too, such as waiting for a customer to finish talking before replying. | ||
| ADVERTISEMENT “I sleep better at night because of docuPAD ® .” – Greg May docuPAD, a part of Reynolds Retail Management System, transforms the way consumers experience your dealership. Using docuPAD, Greg May Chevrolet increased $300 profit per vehicle. | |||
| 3. | Costs may go up for an Illinois dealer who plans to supply electric cars to ride provider Uber. His business model relies on $4,000-a-vehicle rebates. But the state has yanked those. | ||
| ADVERTISEMENT F & I Resource Center sponsored by Ally Auto. Visit the Resource Center. | |||
| 4. | A woman learns comparison shopping can mar a credit score. She sought financing at four dealerships. They filed a total of 27 different loan requests. What seemed like a great idea now is a mess. | ||
| 5. | Cars.com decries top 10 annoying car features. They range from distracting controls to alarms no one heeds to weighty key fobs that can just about sprain a wrist. Here’s the list. |
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