NADA Show

Gary Rome is 2023’s Time Dealer of the Year.

Ford says its EV certification process will help dealers gear up for the electrified future, but the plan is getting pushback as a potential violation of franchise laws.

The automaker doesn’t have a BEV in its lineup, but its president promises that will change.

Direct sellers scored at the “bottom of the barrel” in customer satisfaction, says outgoing 2022 NADA Chairman Mike Alford.

“All organizations must share some data,” says Paul Hockel of General Dynamics Technology. “But if it goes to the wrong people, that gets serious.”

A manufacturer-dealer partnership has led to a “renewed common ambition,” says Nissan’s Jeremie Papin.

The retail management system supplier says the new look illustrates the company’s modern developments.