Operations: Page 221
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Tire Experts Share Some Secrets
A moment of reckoning is the first time someone points out to a vehicle owner that his or her tires need replacing. You keep that customer if it is your service staff that notes the need. You lose if it is somebody else. Often spurred by their manufacturers for customer-retention reasons, many dealerships sell tires to keep customers from slipping away. How can dealers do that more successfully? Advice
By Jim Leman • Jan. 1, 2006 -
Courtesy of WardsAuto
WARD’S AutoForecasts
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Ward's AutoForecasts The forecast data you need… in a user-friendly, electronic format … at a price you can afford. Fueled by Ward's - a...
Dec. 22, 2005 -
Explore the Trendline➔
Courtesy of Toyota
TrendlineAutomotive Manufacturing
Production strategies are changing rapidly as tariffs and shifts in consumer buying patterns affect the industry.
By WardsAuto staff -
Courtesy of WardsAuto
WARD’S AutoInfoBank
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Ward's AutoInfoBank put the power of Ward’s wealth of data to work in meeting your personal information needs! Ward’s AutoInfoBank is yo...
Dec. 22, 2005 -
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WARD’S Automotive Reports
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Get Ward’s Automotive Reports news, data and analysis – along with virtually all the information Ward’s compiles - in a WardsAuto.com sub...
Dec. 22, 2005 -
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WARD’S AutoWorld
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Get Ward’s AutoWorld news, data and analysis – along with virtually all information Ward’s compiles - in a WardsAuto.com subscription. C...
Dec. 22, 2005 -
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WAW About & Contact
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.About Ward's AutoWorld Ward's AutoWorld puts industry news, trends and technology into perspective, with the goal of helping you understand ...
Dec. 13, 2005 -
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Steering the Future
The steering wheel is a great invention, but after 100 years with few modifications, it may be time for an upgrade. At least that's the opinion of researchers at SKF Automotive Div. North America. They recently showed off the Novanta concept car at the company's Plymouth, MI, technical center featuring an electronic steering device that hides itself when not in use. Yet another gadget dubbed a human-machine
By Drew Winter • Dec. 1, 2005 -
Courtesy of WardsAuto
New Life on the Mississippi
The Mississippi Delta town of Osceola, AR, once was known as Plum Point, which Mark Twain called famous and formidable in his book, Life on the Mississippi. The town, one hour north of Memphis, changed its name to Osceola in 1938. After the lumber and cotton markets had run their course, a number of manufacturers in various sectors called Osceola home. We thought we'd never see another poor day, says
By Tom Murphy • Dec. 1, 2005 -
Courtesy of WardsAuto
Here’s to Success in ‘06
To summarize the automobile business in 2005, the only consistency is the seemingly inconsistency. In spite of all the challenges, when everything is said and done and the last numbers are counted, from an overall industry sales standpoint, 2005 will rank in the top 10 all-time best automotive sales years. And there is some positive economic news as of this writing. Even though interest rates continue
By Tony Noland • Dec. 1, 2005 -
Courtesy of WardsAuto
The Perfect LIFO Storm
Remember the 2000 movie The Perfect Storm? Mother Nature provides a perfect storm that creates some great fishing waters, but proves disastrous to the fisherman caught in its wake. Domestic auto makers may have created a perfect storm in regards to inventory and the effect on LIFO (Last In, First Out) reserves. A little history. There are basically two inventory methods that dealerships employ. LIFO
By John Davis • Dec. 1, 2005 -
Courtesy of WardsAuto
One Way to Fire Up, Jump-Start Sales
Mike Dochterman sets himself on fire and jumps three stories off a platform and into less than three feet of water. No, he's not a nut case. He's a daredevil. And while hosting such attention-grabbing stunts may not be for every dealer, some find that bringing Dochterman in to do his thrilling thing increases dealership traffic. We had a media frenzy, great publicity that I hear about all of the time
Dec. 1, 2005 -
Courtesy of WardsAuto
An Unusual Car Salesman
Retired chemist Gilles Labelle, who runs a hybrid-car dealership outlet in Massachusetts, is less a salesman of cars than a proponent of an ideal. I've made my money, he tells the Milford (MA) Daily News. My goal and objective is to make people aware that we have a carbon dioxide problem. His Hybrid Center is part of Westboro (MA) Motors, which sells Toyotas and Dodges. Labelle says he sells up to
Dec. 1, 2005 -
Courtesy of WardsAuto
About
WARD'S has many news, data and analysis products to meet virtually any information need. Our widely trusted reporting and data has earned WARD'S Communications a reputation as THE SOURCE for global auto industry news and analysis.
Nov. 23, 2005 -
Courtesy of WardsAuto
Support & Contact
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Subscriber SupportWardsAuto.com subscribers with questions about accessing the site's subscription area or their subscription arrangements m...
Nov. 23, 2005 -
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Contact Northeast
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Northeast and Southern U.S.William J. Doucettephone: 603-236-3310fax: 603-236-3304PO Box 366Waterville Valley, NH [email protected]
Nov. 18, 2005 -
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Contact Mich-Ohio
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Detroit/Midwest U.S.Dyanna Hurleyphone: 586-983-4252fax: 586-264-881733138 SomersetSterling Heights, MI [email protected]
Nov. 18, 2005 -
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Contact Sales Manager
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.For Alaska, Hawaii andInternational AdvertisersJim Bush,Managing Directorphone: [email protected]
Nov. 18, 2005 -
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Contact West
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Western U.S.Woody Newellphone: 360-944-6572fax: 360-944-845214000 S.E. 25th CircleVancouver, WA 98683 [email protected]
Nov. 18, 2005 -
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WARD’S Contact
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.Click on your state to contact your Ward's representative.CLICK HERE if outside the United States. Ward's RepresentativesWestern U.S.W...
Nov. 17, 2005 -
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Ward’s e-newsletters
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. Sign up today to start receiving a weekly update of new content posted to WardsAuto.com, as selected by our editors. We'll send you hot ne...
Nov. 17, 2005 -
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WDB Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts. WARD'S Dealer Business delivers the best reach and editorial environment for your message. WARD'S Dealer Business is the industry's most c...
Nov. 11, 2005 -
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WAW Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.WARD'S AutoWorld is preferred by your customers, or your ad is free.From its inception, WARD'S AutoWorld has delivered a "beyond the headlin...
Nov. 11, 2005 -
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OEM-Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.The automotive OEM industry has relied on WARD'S information for more than 80 years, and we have expanded our relationships with this audien...
Nov. 10, 2005 -
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Advertising
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.
Nov. 9, 2005 -
Courtesy of WardsAuto
Case for No Negotiation
One of the more interesting aspects of domestic auto makers' employee discounts for everyone was the warm reception consumers gave to haggle-free sales environments. My company provides a number of dealers with training that helps them establish a negotiation-free sales (NFS) process. There is a lot to be said for this form of selling. But clearly it is not for every dealer. There is a lot more to
By Mark Rikess • Nov. 1, 2005
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