Dealers: Page 92


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    Average Transaction Prices Up Year-Over-Year

    Incentive spending is expected to continue in a controlled manner, not result in an all-out incentives war, says analyst Jesse Toprak of Cars.com.

    By April 1, 2014
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    What Dealers Need to Know About Leasing

    Failure to make proper disclosures to customers could become a court matter.

    By Gil Van Over • March 31, 2014
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    Trendline

    Artificial Intelligence

    Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.

    By WardsAuto staff
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    Accessorize for Fun and Profit, Dealer Says

    A panel discussion offers ways for dealers to improve below-par aftermarket sales.

    By March 25, 2014
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    Fighting on Various Fronts, Tesla Defends Its Retailing System

    Because of the electric-vehicle maker’s low sales volumes, there simply isn’t enough profitability for dealers, says Jim Chen, a Tesla vice president.

    By Lillie Guyer • March 18, 2014
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    Delays Drive Dealership Customers Crazy

    A bad experience in the finance and insurance office can do serious damage.

    By March 14, 2014
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    Megadealer Greg Miller’s SUVs Truly Global Vehicles

    Greg Miller, CEO of the Larry H. Miller Group of Companies, and his friend decided to drive the same Toyota Land Cruisers across all of the continents.

    By Tom Beaman • March 13, 2014
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    Four Social Media Marketing Pitfalls and How Your Dealership Can Avoid Them

    Because social media is such a public forum, certain challenges come with the territory. If you're not experienced with social media marketing, you might make some mistakes.

    By Shawn Ryder • March 13, 2014
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    Warranty Costs the Next Supplier-OE Battleground

    Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.There’s always been a push-pull between automakers and suppliers when it comes to determining who should cover how much of the cost of under...

    By David Zoia • March 12, 2014
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    Dealertrack Completes Dealer.com Acquisition

    The companies say they expect to realize a shared vision to transform the auto-retail industry.

    By March 6, 2014
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    After Record Lows, Leasing Now Hits Record Highs

    Leasing particularly appeals to car shoppers wanting to stay within a strict budget, says Melinda Zabritski, Experian’s senior director-automotive credit.

    By March 5, 2014
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    Reynolds Transforms to Avoid Extinction

    The status quo will lead to death, says Ron Lamb, president of Reynolds and Reynolds. “Dinosaurs ruled the world, but there aren’t any of them left.”

    By March 4, 2014
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    Auto Dealers Who Ignore Pricing Intricacies May Be Paying Too Much

    Price transaction transparency is why TrueCar and others are making fortunes soothing retail buyers’ fears of paying too much for vehicles. Why so many dealers don’t take advantage of the same sort of price information on the wholesale side is hard to understand.

    By John Schmid • March 3, 2014
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    Dealer Reserve Not Doomed, Zurich Exec Says

    Standardization and following a process can save a beleaguered practice that compensates dealers for arranging auto loans, says Glenn Roberts.

    By Feb. 25, 2014
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    CNG Gaining Traction With Fleets, But Retail Market Dimming

    While the fuel is becoming popular as an alternative to gasoline for fleet vehicles, the number of CNG-powered cars on the road remains minuscule, and that’s unlikely to change unless the number of CNG fueling stations increases.

    By Feb. 14, 2014
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    Eight Ways to Use Digital Marketing to Sell More Cars

    The Internet manager of a successful dealership tells what she has learned in 10 years.

    By Margie Martin • Feb. 12, 2014
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    Chicago Auto Show Features Consumer-Driven Marketing

    “People often wait in line 45 minutes to take a test drive,” Chicago Auto Trade Assn. President Dave Sloan says. “If a person is waiting 45 minutes to ride in one of your vehicles, that’s 45 minutes not being spent over in your rivals’ exhibits.”

    By Jim Mateja • Jan. 30, 2014
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    Automakers Push for Showroom Overhauls, and Dealers May Reap Rewards

    OEs are pressing for more than brick-and-mortar changes and modern décor. They want showroom culture to evolve as well, and evidence suggests dealers who follow these new employee/customer roadmaps will be rewarded.

    By David Zoia Editor • Jan. 30, 2014
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    New NADA Chairman Gets A in Public Speaking

    Forrest McConnell III is as animated as the videos that are interspersed throughout his inaugural speech.

    By Jan. 27, 2014
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    Church Bad Boy Becomes Dealer of the Year

    Jeff Teague of Arkansas is selected among 56 nominees for an annual award presented by Time magazine and Ally Financial.

    By Jan. 27, 2014
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    Automakers Will Avoid Market-Share War, NADA Economist Says

    “Overcapacity hurts everyone,” says Steven Szakaly.

    By Jan. 26, 2014
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    Dealers Prefer Shorter Car Loans

    Long-term loans pose equity issues and take customers out of the market too long, dealers say.

    By Jan. 25, 2014
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    Victory Dealership Group Seeks to Score With Customers, Employees

    Engineer-turned-dealership executive Rodger Olson tells of how his company uses novel approaches.

    By Jan. 25, 2014
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    NADA Offers Option to Flat-Fee Proposal

    The National Automobile Dealers Assn. proposal calls for working downward from a pre-determined car-loan rate.

    By Jan. 24, 2014
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    Experts Weigh Pros, Cons of Video-Recording F&I Business

    Proponents say surveillance cameras in finance and insurance offices protect dealers, but others aren’t so sure.

    By Jan. 24, 2014
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    Systems Stop Staffers From Bending, Breaking Rules

    Software helps dealers comply with multiple regulations.

    By Jim Leman • Jan. 21, 2014