Dealers: Page
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Smaller-Than-Expected Tax Refunds Could Hurt Used-Car Market
“People could get smaller refunds than expected, no refunds at all, or worse, find out they owe tax money,” says Jonathan Smoke, chief economist for Cox Automotive.
By Steven Finlay • Jan. 9, 2019 -
Digital-Marketing New Year’s Resolutions for Car Dealers
Here are simple and basic resolutions every dealer should commit to for 2019.
By George Nenni • Jan. 7, 2019 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Car Dealers Can Boost Business By Becoming Go-To Sources
Forty percent of drivers do online research on how to repair their vehicles before taking them to the shop.
By Steven Finlay • Jan. 3, 2019 -
Make F&I Interactive, Whether Using Technology or Finger Puppets
A survey says one in three Americans would rather go to a DMV office, do their taxes or sit in an airplane’s middle seat than go through the hoops of buying a car.
By Steven Finlay • Dec. 27, 2018 -
Auto Dealers Have Lots to Deal With
Real-estate dynamics are consequential and often overlooked.
By Jodi V. Meade • Dec. 26, 2018 -
Car Dealers Can Capitalize on Holiday-Shopping Lift All Year
To really improve the customer experience, expand customer-data collection beyond clicks and calls. Capture personal details, like hobbies, careers and interests.
By Mo Zahabi • Dec. 21, 2018 -
New Software Determines Vehicle Worth; Pricing Study Shows Startling Results
“We’re going to change the way a 100-year-old industry makes decisions on used cars,” says vAuto’s Dale Pollak.
By Steven Finlay • Dec. 18, 2018 -
More and More Auto Dealerships Changing Hands
In a Wards Q&A Dave Cantin talks about the buying and selling of car dealerships, what they need most to operate successfully, the changing landscape of auto retailing and a self-reliant childhood.
By Steven Finlay • Dec. 13, 2018 -
Average Monthly Vehicle Payment Hits Record High
“Lenders need to analyze the data and trends, so they can offer appropriate financing options,” says Experian’s Melinda Zabritski.
By Steven Finlay • Dec. 11, 2018 -
FAQs About Product Recall Insurance
As a rough rule of thumb, suppliers of components parts who think they need products liability insurance should also consider buying product recall insurance.
By Thomas Bick • Dec. 10, 2018 -
Volkswagen Shakes Up Global Marketing Structure
VW says it will reduce its global network of about 40 agencies to three: Omnicom Group for Europe and South America, the multinational advertising and public relations company WPP for North America and Cheil, which continues in China.
By Alan Harman • Dec. 6, 2018 -
Accelerating Search Engine Marketing With Artificial Intelligence
Advancements in machine learning are already providing strong benefits in the online environment, including digital advertising. This should come as great news for automotive marketers given that the auto industry spends more on advertising than any other industry except retail.
Dec. 4, 2018 -
Online Car Buying Less About Technology, More About Customer Experience
Despite technology that allows an almost complete vehicle transaction online, “there isn’t a growing number of people doing it,” says Doug Betts of J. D. Power.
By Steven Finlay • Nov. 30, 2018 -
WardsAuto Dealer Business magazine - November 2018
WardsAuto Dealer Business is “The Management Magazine for Auto Dealership Professionals.” This quarterly print magazine provides the information today’s dealer needs to improve dealership efficiency and profitability. Each issue includes in-depth analysis of major industry news and events that affect dealership operations across the country. Its 18,000 circulation includes Dealer Principals, GMs, Department Managers and other senior-level leaders.
Nov. 29, 2018 -
WardsAuto Dealer Business magazine - June 2018
WardsAuto Dealer Business is “The Management Magazine for Auto Dealership Professionals.” This quarterly print magazine provides the information today’s dealer needs to improve dealership efficiency and profitability. Each issue includes in-depth analysis of major industry news and events that affect dealership operations across the country. Its 18,000 circulation includes Dealer Principals, GMs, Department Managers and other senior-level leaders.
Nov. 29, 2018 -
WardsAuto Dealer Business magazine - March 2018
WardsAuto Dealer Business is “The Management Magazine for Auto Dealership Professionals.” This quarterly print magazine provides the information today’s dealer needs to improve dealership efficiency and profitability. Each issue includes in-depth analysis of major industry news and events that affect dealership operations across the country. Its 18,000 circulation includes Dealer Principals, GMs, Department Managers and other senior-level leaders.
Nov. 29, 2018 -
Automotive Blockchain Equal Parts Promise, Skepticism
With blockchain ledger changes can be tracked and verified, which makes it good for automotive applications such as insurance and registration, supply chain management, finance and fleet management.
By James M. Amend • Nov. 29, 2018 -
Car Dealership Managers Could Learn a Thing or Two
“Don’t blame salespeople if the managers are weak,” says DrivingSales’ Jason Volny.
By Steven Finlay • Nov. 28, 2018 -
Digital Marketers, Dealers Escalate Battle of the Bots
“It is important for us to recognize it as an issue and do something about it,” says Dealer.com’s Andy MacLeay.
By Steven Finlay • Nov. 27, 2018 -
Five Digital Retailing Mistakes Car Dealers Should Avoid
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.LAS VEGAS – How dealers price vehicles is their own business, says Amit Chandarana who won’t go there. But he does offer a piece of advice i...
By Steven Finlay • Nov. 26, 2018 -
Car Shoppers Visit Dealerships for One Reason
Do people really think about an auto dealership unless they are buying a car?
By Adam Armbruster • Nov. 21, 2018 -
Car Dealers May Become Tomorrow’s Fleet Operators
“If you are trying to launch a car-sharing program or get involved in ride hailing or any kind of multimodal transportation project, the first stop ought to be the local dealer,” says Roger Lanctot of Strategy Analytics.
By Steven Finlay • Nov. 16, 2018 -
Automotive Subprime Lending Increases, Yet Delinquencies Fall
As the pendulum swings, more lenders offer loans to consumers with checkered credit, according to TransUnion.
By Steven Finlay • Nov. 15, 2018 -
As New-Vehicle Prices Rise, Consumer Interest in Used Vehicles Increases
Affordability is “critical to most buyers’ decisions,” says Cox Automotive Senior Economist Charlie Chesbrough.
By Steven Finlay • Nov. 13, 2018 -
Small Parts Make Big Difference in Driving Comfort
A comfortable interior means a calm and peaceful soundscape, so the little rattles that add to commuter stress need to be addressed to provide the best driving experience.
By Alfred Lethbridge • Nov. 13, 2018