Dealers: Page
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Courtesy of WardsAuto
Selling F&I in Car Dealership Service Lane Pays Off
“Cross-department selling like this helps build experience cohesion and brand consistency and strengthens the customer relationship and retention,” says Jim Maxim Jr., president of MaximTrak.
By Jim Leman • March 1, 2019 -
Courtesy of WardsAuto
Manheim Uses New Locator System to Track Millions of Vehicles
The auto-auction chain moved vehicles 40 million times in 2018 alone. Technology is making it easier to locate their whereabouts.
By Steven Finlay • Feb. 28, 2019 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Qualified Buyers Leaning Toward Used Cars
“There’s a lot of discussion around affordability, but ultimately consumers haven’t changed what they’re buying,” says Experian’s Melinda Zabritski.
Feb. 26, 2019 -
Courtesy of WardsAuto
Tips on How to Weather Car Dealership Remodeling Projects
Legendary UCLA college basketball coach John Wooden once said, “It’s the little details that are vital. Little things make big things happen.”
By Gary Dayan • Feb. 25, 2019 -
Courtesy of WardsAuto
Automaker Incentives, Including the Goofy and Arcane, Run Gamut
“There are billions of dollars of rebates out there,” says Rusty West whose company, Market Scan, tracks them all.
By Steven Finlay • Feb. 22, 2019 -
Courtesy of WardsAuto
Roll Out Dealership Red Carpet, Make Most of Awards
Here are four tips to help dealers leverage inventory’s award-winning status to drive more value and sales.
By Steve Lind • Feb. 21, 2019 -
Courtesy of WardsAuto
Auto/Mate Chairman Recalls Crash Course on How the FTC Works
In a Wards Q&A, Auto/Mate Chairman and CTO Larry Colson talks about the doomed CDK-Auto/Mate deal and its aftermath.
By Steven Finlay • Feb. 15, 2019 -
Courtesy of WardsAuto
Car Dealership Service Departments’ Big Shift
The author of a new book based on dealer interviews provides practical advice on making fixed operations more customer-focused.
By Jim Roche • Feb. 8, 2019 -
Courtesy of WardsAuto
Vehicle Owners Beware: Radar, Vision Systems Need Calibration
At the recent NADA expo, Bosch displayed its ADAS calibration fixture, which can be set up in front of a vehicle and communicate with its onboard diagnostic port to make sure the radar and camera sensors are functioning properly.
Feb. 7, 2019 -
Courtesy of WardsAuto
CarMax Does Three Things Better Than Other Dealerships
Leverage data to stay competitive and maximize profit margins.
By Scot Eisenfelder • Feb. 5, 2019 -
Courtesy of WardsAuto
Kelley Blue Book Instant Cash Offer: Get to ‘Yes’ Easier
The Kelley Blue Book Instant Cash Offer tool is modernizing with two new enhancements to drive inventory and sales.
Feb. 4, 2019 -
Courtesy of WardsAuto
Vehicle Interest Rates Hit Second Highest Point in Decade
“Car shoppers who are returning to the market for the first time in a few years could be in for a big shock,” says Edmunds analyst Jessica Caldwell.
By Steven Finlay • Feb. 1, 2019 -
Courtesy of WardsAuto
Auto Loans Get Longer as Vehicle Prices, Interest Rates Rise
Despite consumer affordability issues, U.S. auto retailing is rocking. NADA’s senior economist says dealer sales totaled $1 trillion last year.
By Steven Finlay • Jan. 27, 2019 -
Courtesy of WardsAuto
Ending Traffic Deaths: ‘So Let’s Do This’
The nationwide public-information campaign is expected to draw in franchised auto dealers and state, national and local dealer associations with “a strong voice in a growing nationwide coalition” dedicated to reducing accidents.
Jan. 27, 2019 -
Courtesy of WardsAuto
2019 Time Dealer of the Year Gives to Nearly 100 Causes
John Alfirevich began his dealership work at age 12.
By Steven Finlay • Jan. 26, 2019 -
Courtesy of WardsAuto
Deeper Cuts in Vehicle Production Necessary, Analyst Says
At the end of 2018, the industry had 3.8 million vehicles sitting on dealer lots, which is the same level as December 2017. That’s 300,000 units in inventory above the level at the end of 2015.
Jan. 25, 2019 -
Courtesy of WardsAuto
NADA’s First Female Chairwoman Offers Career Advice to Women
“I’m often asked about gender issues,” Annette Sykora says. “I think of my gender as an asset, as all women should.”
By Steven Finlay • Jan. 24, 2019 -
Courtesy of WardsAuto
Car Dealership Employment Advantages Undersold
In a Wards Q&A, Hireology CEO Adam Robinson talks about surveyed public perceptions (and misperceptions) of dealership work, and what can be done about it.
By Steven Finlay • Jan. 24, 2019 -
Courtesy of WardsAuto
Today’s Credit-Challenged Car Buyers Differ From Yesterday’s
“Ninety percent of people, when given a second chance, made good on that second chance,” says Lou Loquasto of Equifax.
By Steven Finlay • Jan. 23, 2019 -
Courtesy of WardsAuto
New Marketing Chief Charged With Getting Cadillac Cooking Again
Cadillac received a $12 billion product-investment pledge to reinvigorate the brand but struggled out of the gate with a sedan-centric lineup when buyers' mouths are watering for SUVs and crossovers.
By James M. Amend • Jan. 22, 2019 -
Courtesy of WardsAuto
ALG Sees Vehicle Incentives Nudging Up
Are incentives good, bad, a necessary evil or a sign of brand weakness?
By Steven Finlay • Jan. 18, 2019 -
Courtesy of WardsAuto
Auto Dealers Offer Hefty Lease Discounts on Certain Cars
Holiday deals apparently aren’t over as dealers continue to offer aggressive prices on compacts, three of them currently going for less than $200 a month, says Wantalease.com.
By Steven Finlay • Jan. 16, 2019 -
Courtesy of WardsAuto
Auto Dealerships Become ‘Click and Mortar’ Spots
Today’s auto consumers rely on the Internet to shop and research vehicles, but physical stores still play a big role, says Matt Weinberg of Drive Motors, a company that provides online car-buying services.
By Steven Finlay • Jan. 14, 2019 -
Courtesy of WardsAuto
Survey: Car Dealership Customers Willing to Pay More If All Goes Well
Ultimately, consumers are motivated by a convenient and stress-free service experience, Cox Automotive’s Service Industry Study says.
By Steven Finlay • Jan. 11, 2019 -
Courtesy of WardsAuto
Are Car Dealers on Thin Ice or Lacing Up Speed Skates?
We face two contrasting viewpoints. Which is to be believed?
By John F. Possumato • Jan. 10, 2019
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