Dealers: Page
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Make Car Dealership Trade-Ins Profitable, Customer-Friendly
For dealers, here are six reasons trade-ins are important and six self-improvement steps to take.
By Tim Scoutelas • June 25, 2019 -
Survey: U.K. Women More Likely to Buy Car Online
Online auto retailer BuyaCar.co.uk says just over 40% of its car orders come from women, even though almost three times as many men visit the site.
By Alan Harman • June 24, 2019 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
F&I Managers Look for Love in Techno Times
“Of all the things that are going to be disrupted (by technology), it is other parts of the dealership, not F&I,” says Cox Automotive's Kelly Mulroney.
By Steven Finlay • June 21, 2019 -
No-Brainer vs. No Brain
Car dealers are smart to use ride-sharing for transporting service customers. In contrast, the shared-scooter business seems dumb.
By John F. Possumato • June 20, 2019 -
Detect Car Dealership Red Flags
Knowing where to look, what to watch for and what questions to ask can help prevent unpleasant surprises.
By James C. Bianchi and Edmund J. Reinhard • June 19, 2019 -
Five Best States for Car Dealerships
Oklahoma is A-OK when it comes to auto retailing.
By Todd Bryant • June 17, 2019 -
Car Dealership Service Departments Deserve Digital Spotlight Too
Emphasize fixed-operations capabilities through online channels to garner more business and foster long-term customer relationships.
June 14, 2019 -
Chinese Auto Parts, Aftermarket Services Trade Show Grows
The three-day show saw a 7% increase in exhibition space to 516,670 sq.-ft.; a 5% growth in exhibitors to 612; and a 5% rise in professional buyers to 18,916.
By Alan Harman • June 12, 2019 -
Not Car Dealership’s ‘F&I Box’
“It’s a business office,” says finance director Justin Gasman. “People come in to conduct business.”
By Steven Finlay • June 10, 2019 -
Autoline Daily: Industry News for June 7
Automakers Ask Trump to Back Off, Kia K900 Impressions, EV Growth Over the Last 5 Years
June 7, 2019 -
Car Dealerships Can Speed Up Vehicle Titling and Registering
Innovative digital tools streamline processes and make customers happier.
By Kaitlin Gavin • June 6, 2019 -
Women Find Success as Car Dealership F&I Managers
“We’re not fluffy flowers, so don’t treat us that way,” says Alicia Ellis, a dealership F&I manager.
By Steven Finlay • June 3, 2019 -
Why Automaker-Dealer Facilities Debate Is Irrelevant
A more open and educational dealership environment would boost store relevancy in the digital age.
By Scot Eisenfelder • May 30, 2019 -
Move Over, Boomer Car Buyers
Millennials are about to become the biggest automotive-purchasing group. It could affect dealers big time, especially in the way they communicate with customers.
By Amy Hughes • May 29, 2019 -
He Mixes F&I With Mixed-Martial Arts
“Hey, I’ve been locked in a cage with someone trying to kill me,” Adam Marburger says, explaining why hard-nose customers didn’t faze him as an F&I manager.
By Steven Finlay • May 22, 2019 -
Online F&I Benefits Both Auto Dealers and Consumers
Four ways car dealers can incorporate F&I into their digital storefront.
By Bob George • May 16, 2019 -
Car Dealers Play Vital Role in Ride-Sharing Program
DriveItAway makes it possible for prospective Uber and Lyft drivers to obtain vehicles on a rent-to-own plan.
By Steven Finlay • May 15, 2019 -
Car-Buying Journey Twists, Turns, Changes Directions
In a Wards Q&A, CarGurus lead researcher Madison Gross talks about the vehicle-buying behavior of various demographic groups.
By Steven Finlay • May 14, 2019 -
Survey Says Car Dealers Want Educated Customers
A survey says dealers and finance companies realize more consumer education, access to data and faster processes will enhance the vehicle-shopping journey.
By Jenn Reid • May 13, 2019 -
U.S. Raises Duties on Chinese Auto-Parts Imports
A key goal of the talks would be addressing American concerns about intellectual property protections for U.S. technology exports to China, but the U.S. government says “China has chosen to retreat from specific commitments agreed to in earlier rounds.”
By Keith Nuthall • May 10, 2019 -
Car Dealership Inventory: Asset or Liability?
It’s estimated a dealer pays between $150 and $300 per month for insurance on each vehicle sitting unsold in inventory.
By Valerie Vallancourt • May 10, 2019 -
Auto Dealer Creates ‘Demilitarized Zone’ for Customers
The dealer principal of Los Angeles Chrysler-Dodge-Ram-Jeep is on the speaker lineup for upcoming back-to-back conferences, the Automotive Customer Experience Summit and the Auto CX Analytics & AI Summit.
By Steven Finlay • May 9, 2019 -
Someone Say Amen to F&I
Rick McCormick is a clergyman who also trains dealership finance and insurance managers.
By Steven Finlay • May 8, 2019 -
166 Million Reasons Why Tesla’s Retail Strategy Is Flawed
Tesla has saturated the markets where it can legally sell cars. It needs to increase market share in the 20 states that have banned or limited how many stores it can have.
By John McElroy • May 7, 2019 -
Facebook Group Puts on Conference for Car Dealership F&I Managers
“We were worried about no one showing up,” says conference director Tony Dupaquier.
By Steven Finlay • May 7, 2019