Dealers: Page 61
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Auto Dealers Have Lots to Deal With
Real-estate dynamics are consequential and often overlooked.
By Jodi V. Meade • Dec. 26, 2018 -
Car Dealers Can Capitalize on Holiday-Shopping Lift All Year
To really improve the customer experience, expand customer-data collection beyond clicks and calls. Capture personal details, like hobbies, careers and interests.
By Mo Zahabi • Dec. 21, 2018 -
Explore the Trendline➔
Courtesy of Kia Corporation
TrendlineArtificial Intelligence
Automakers and dealers alike are increasingly seeing the use case for AI within their operations. Explore some use cases in this trendline.
By WardsAuto staff -
New Software Determines Vehicle Worth; Pricing Study Shows Startling Results
“We’re going to change the way a 100-year-old industry makes decisions on used cars,” says vAuto’s Dale Pollak.
By Steven Finlay • Dec. 18, 2018 -
More and More Auto Dealerships Changing Hands
In a Wards Q&A Dave Cantin talks about the buying and selling of car dealerships, what they need most to operate successfully, the changing landscape of auto retailing and a self-reliant childhood.
By Steven Finlay • Dec. 13, 2018 -
Average Monthly Vehicle Payment Hits Record High
“Lenders need to analyze the data and trends, so they can offer appropriate financing options,” says Experian’s Melinda Zabritski.
By Steven Finlay • Dec. 11, 2018 -
FAQs About Product Recall Insurance
As a rough rule of thumb, suppliers of components parts who think they need products liability insurance should also consider buying product recall insurance.
By Thomas Bick • Dec. 10, 2018 -
Volkswagen Shakes Up Global Marketing Structure
VW says it will reduce its global network of about 40 agencies to three: Omnicom Group for Europe and South America, the multinational advertising and public relations company WPP for North America and Cheil, which continues in China.
By Alan Harman • Dec. 6, 2018 -
Accelerating Search Engine Marketing With Artificial Intelligence
Advancements in machine learning are already providing strong benefits in the online environment, including digital advertising. This should come as great news for automotive marketers given that the auto industry spends more on advertising than any other industry except retail.
Dec. 4, 2018 -
Online Car Buying Less About Technology, More About Customer Experience
Despite technology that allows an almost complete vehicle transaction online, “there isn’t a growing number of people doing it,” says Doug Betts of J. D. Power.
By Steven Finlay • Nov. 30, 2018 -
WardsAuto Dealer Business magazine - November 2018
WardsAuto Dealer Business is “The Management Magazine for Auto Dealership Professionals.” This quarterly print magazine provides the information today’s dealer needs to improve dealership efficiency and profitability. Each issue includes in-depth analysis of major industry news and events that affect dealership operations across the country. Its 18,000 circulation includes Dealer Principals, GMs, Department Managers and other senior-level leaders.
Nov. 29, 2018 -
WardsAuto Dealer Business magazine - June 2018
WardsAuto Dealer Business is “The Management Magazine for Auto Dealership Professionals.” This quarterly print magazine provides the information today’s dealer needs to improve dealership efficiency and profitability. Each issue includes in-depth analysis of major industry news and events that affect dealership operations across the country. Its 18,000 circulation includes Dealer Principals, GMs, Department Managers and other senior-level leaders.
Nov. 29, 2018 -
WardsAuto Dealer Business magazine - March 2018
WardsAuto Dealer Business is “The Management Magazine for Auto Dealership Professionals.” This quarterly print magazine provides the information today’s dealer needs to improve dealership efficiency and profitability. Each issue includes in-depth analysis of major industry news and events that affect dealership operations across the country. Its 18,000 circulation includes Dealer Principals, GMs, Department Managers and other senior-level leaders.
Nov. 29, 2018 -
Automotive Blockchain Equal Parts Promise, Skepticism
With blockchain ledger changes can be tracked and verified, which makes it good for automotive applications such as insurance and registration, supply chain management, finance and fleet management.
By James M. Amend • Nov. 29, 2018 -
Car Dealership Managers Could Learn a Thing or Two
“Don’t blame salespeople if the managers are weak,” says DrivingSales’ Jason Volny.
By Steven Finlay • Nov. 28, 2018 -
Digital Marketers, Dealers Escalate Battle of the Bots
“It is important for us to recognize it as an issue and do something about it,” says Dealer.com’s Andy MacLeay.
By Steven Finlay • Nov. 27, 2018 -
Five Digital Retailing Mistakes Car Dealers Should Avoid
Editor's note: This story is part of the WardsAuto digital archive, which may include content that was first published in print, or in different web layouts.LAS VEGAS – How dealers price vehicles is their own business, says Amit Chandarana who won’t go there. But he does offer a piece of advice i...
By Steven Finlay • Nov. 26, 2018 -
Car Shoppers Visit Dealerships for One Reason
Do people really think about an auto dealership unless they are buying a car?
By Adam Armbruster • Nov. 21, 2018 -
Car Dealers May Become Tomorrow’s Fleet Operators
“If you are trying to launch a car-sharing program or get involved in ride hailing or any kind of multimodal transportation project, the first stop ought to be the local dealer,” says Roger Lanctot of Strategy Analytics.
By Steven Finlay • Nov. 16, 2018 -
Automotive Subprime Lending Increases, Yet Delinquencies Fall
As the pendulum swings, more lenders offer loans to consumers with checkered credit, according to TransUnion.
By Steven Finlay • Nov. 15, 2018 -
As New-Vehicle Prices Rise, Consumer Interest in Used Vehicles Increases
Affordability is “critical to most buyers’ decisions,” says Cox Automotive Senior Economist Charlie Chesbrough.
By Steven Finlay • Nov. 13, 2018 -
Small Parts Make Big Difference in Driving Comfort
A comfortable interior means a calm and peaceful soundscape, so the little rattles that add to commuter stress need to be addressed to provide the best driving experience.
By Alfred Lethbridge • Nov. 13, 2018 -
Dealertrack Debuts Streamlined and Speedier F&I Platform
The Cox Automotive company touts its new uniFI software as auto retailing’s first integrated solution for closing car deals.
By Steven Finlay • Nov. 6, 2018 -
Do Marketing Stacks Stack Up? Yes But Not Without Some Issues
These integrated systems induce order, unlock targeted campaigns and personalize messages for improved results.
By Eric V. Holtzclaw • Oct. 23, 2018 -
Car Dealership Customers Self-Sell – and They’re Good at It
Some dealers are changing the way F&I is presented and sold.
By Steven Finlay • Oct. 22, 2018 -
Three Ways to Energize Car Dealerships
Customer experience is becoming more important than price.
By Aaron Krane • Oct. 18, 2018