Dealers: Page
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Courtesy of WardsAuto
Four Buy-In Techniques to Change Car Dealership Culture
When I talked about how a video game could help in the rebuilding of fire-damaged Notre Dame, I got the attention of dealership staffers at a training session.
By Dave Adcock • Aug. 13, 2019 -
Courtesy of WardsAuto
Modern Car Dealership Selling as Easy as 1-2-3
“If we put customers in control, it changes everything,” says Robert Armstrong of Tricor Auto Group.
By Steven Finlay • Aug. 12, 2019 -
Explore the Trendline➔
Courtesy of Toyota Motor North America
TrendlineTop 5 stories from WardsAuto
Automakers are evaluating their long-term strategies, revisiting their product mix, and approach to both retail and manufacturing approach along the way.
By WardsAuto staff -
Courtesy of WardsAuto
Four Steps Car Dealers Can Take to Win, Keep Customers
A dealership that provides a seamless process and is seen as the customer's advocate rather than as an adversary will become their dealership.
By Valerie Vallancourt • Aug. 9, 2019 -
Courtesy of WardsAuto
EU-Mercosur Deal Offers European Auto, Parts Exporters Major New Markets
Given that last year the EU exported just 73,000 cars to Mercosur, representing 2.2% of the four South American countries’ total market, there is plenty of room for more export sales.
By Keith Nuthall • Aug. 9, 2019 -
Courtesy of WardsAuto
New Way to Price Cars Doesn’t Play Beat the Clock
In a Wards Q&A, vAuto founder Dale Pollak says his new inventory-management software defies widely held theories, including one of his own.
By Steven Finlay • Aug. 8, 2019 -
Courtesy of WardsAuto
Are Car Dealerships Passé? Not the Good Ones
When technology and people work together to provide the best customer experience possible, dealerships will continue to thrive.
By Richard Libin • Aug. 5, 2019 -
Courtesy of WardsAuto
How Car Dealers Can Stay Out of Trouble
A surety bond claim can have negative consequences, apart from the immediate costs.
By Todd Bryant • Aug. 2, 2019 -
Courtesy of WardsAuto
At Car Dealership (and Elsewhere), He’s King of BING
The best way to combat negative people is to be the most positive person you know.
By Justin B. Gasman • July 31, 2019 -
Courtesy of WardsAuto
Gen Y, Gen Z and Subprimers Shop Most for Auto Insurance
Millennials (born between 1980 and 1994) and Generation Z (born as early as 1995) made up 39% of auto-insurance shoppers last year, says TransUnion.
By Steven Finlay • July 31, 2019 -
Courtesy of WardsAuto
Servicing Fleets Not Fleeting Notion for Cox Automotive
“We believe more vehicles will be owned by fleets,” says Alex Fraser, who manages an industry-first facility.
By Steven Finlay • July 25, 2019 -
Courtesy of WardsAuto
Gen Z Shows Greater Interest in Car Dealership Jobs, Study Says
About 61 million young people are starting to enter the U.S. workforce.
July 23, 2019 -
Courtesy of WardsAuto
Survey Charts Bumpy Road for Car Buyers
Unlike other complex purchase processes, where consumers get help completing respective tasks more effectively, Auto Trader says car buyers don’t feel they receive the same support from the automotive industry.
By Alan Harman • July 22, 2019 -
Courtesy of WardsAuto
ThyssenKrupp to Build Auto-Parts Plant in Hungary
The plant in the city of Pécs will manufacture valvetrain and electric-motor components and eventually will employ 200 people.
By Jim Irwin • July 22, 2019 -
Courtesy of WardsAuto
For Auto Dealers, What Exactly Is Digital Retailing?
It might first be easier to explain what it isn’t.
By Kelly Mulroney • July 19, 2019 -
Courtesy of WardsAuto
Women Now Hold Three Top Spots at NY Dealer Association
Jane Millman says she will focus on abating a technician shortage and bringing more females into auto retailing.
July 18, 2019 -
Courtesy of WardsAuto
Most Car Dealership Buy-Sells Involve Private Parties
In a Wards Q&A, Alan Haig talks about his specialized business, who are the main buyers and the reasons some dealers cash out.
By Steven Finlay • July 17, 2019 -
Courtesy of WardsAuto
Car Dealership Exec Looks at Mind of OEMs
“OEMs like efficiency, we love it,” says Trophy Auto Group CFO Tim Devine.
By Steven Finlay • July 16, 2019 -
Courtesy of WardsAuto
Automotive Marketers Try to Guide Customer Journeys
Life events that put people in the market for a new car can include expecting a child, acquiring a pet, getting a raise or a promotion and buying a new home.
By Steven Finlay • July 15, 2019 -
Courtesy of WardsAuto
Four Toughies for Moving Past ‘Just-OK’ Car Dealership CRM
A car dealer’s customer-relationship management system really matters.
By Mark Vickery • July 11, 2019 -
Courtesy of WardsAuto
Needs Differ for Various Vehicle Subscribers
“We want to transform transportation to fit people’s lives, not the other way around,” says Clutch Technologies President Vince Zappa.
By Steven Finlay • July 10, 2019 -
Courtesy of WardsAuto
Autoline Daily 2019: Top Industry News for July 8
Europe Battles China Over Batteries; Harald Krueger Quits BMW; U.S. Car Sales Up in June
July 8, 2019 -
Courtesy of WardsAuto
Luxury-Brand Car Dealers Best in Internet Effectiveness, Study Says
Pied Piper submitted customer inquiries through the individual websites of 9,264 dealerships.
By Steven Finlay • July 8, 2019 -
Courtesy of WardsAuto
Study: Car Dealership Stars Stand Out on Phone Calls
“Active listening is the key to building meaningful connections with prospective car buyers over the phone,” says Marchex’s Matt Muilenburg.
By Steven Finlay • July 1, 2019 -
Courtesy of WardsAuto
Dealers Look Most to Fixed Ops to Boost Revenues
The polled dealers’ high concentration on fixed operations corresponds with an overall industry trend.
By Steven Finlay • June 28, 2019 -
Courtesy of WardsAuto
Dodge Adding Widebody Package for Charger
Integrated fender flares grow the body width 3.5 ins., while handling updates include larger sway bars, bigger wheels and tires and retuned shocks.
By Christie Schweinsberg • June 27, 2019
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